Everything is clearly on the record. You can make an appointment in advance via the app, or at the girl's entrance. We receive SMS notifications telling us when and where to arrive. They do it quickly and well. If you buy spare parts in Tegeta, you will receive a discount on service costs on the invoice.
I do not advise you to give the car here. They work for a salary and they absolutely don't care about your car. At the same time, I left both two personal cars and a working truck. They promise to do it in a couple of days, but they don't give you the car for a couple of months and charge you a lot of money. Also, with regard to the amount, they promise one thing, and then they call and say, they say, but we found more breakdowns in the process, so you need to put "this much" on top, and don't care that yesterday I swore to charge you less. But when the car is disassembled, and you really need it and you're in a hurry, you have to pay.
After replacing the clutch, the BOLTS were NOT STRETCHED, the nut was thrown out altogether, the box fell. The suspension broke, damaged the clutch disc. The presser foot was placed incorrectly. The following service encountered problems when replacing. It's good that the brakes didn't do it here..... it is life-threatening to get involved, it took 10 times more money after their repair. the warranty was not given, the tc service could not find a spare part, and we had to look for ourselves...... how convenient! *****
The only service where they work with Bmw professionally. I drove the car to replace the oil cup. On the day of the appeal, they said that they would take the car only in a few days, but then they persuaded me to take it out of turn. The glass was also found, although I did not hope because the G series and spare parts are tight. In general, I would put 5, but the repair price is significantly overpriced, even by Moscow standards!
I had to replace the oil in the engine and the oil filter, so they put the filter in such a way that they almost ruined the engine, for my own money, the oil was driven through the filter gasket, after several kilometers of movement. As a result, I had to go back to the service, fortunately the oil was with me, which I refilled and drove to the service, where the filter was replaced and brought in two half-liters of incomprehensible oil from under the water, instead of the lost one. I had to top up the rest of the snake, I don't know where to use it, and I had to wait an hour and a half until they brought it.
I would have given 5 points, but at the last request, there was apparently a mental malfunction in the serviceman who made the car. The serviceman claimed that "it wasn't me, I didn't touch anything, I didn't take it off, and in general I was standing next to you, but everything fell off by itself." But the photo taken in the service itself on the first day showed the opposite. Bottom line: everything was done properly anyway, but the administration had to intervene and regulate the employee. What to do, apparently the features of the Georgian service.
And so they make cars perfectly, everything is always there and much cheaper than in the Russian Federation
Waiting in a live queue from 6 hours , every hour they say that you will stop by within two hours . Employees who run run around and do not inform . More than two hours have passed since the sms that the first in line. It's a pity for the time spent
Make an appointment in advance, do not wait in a live queue
the prices are above average, the staff is competent. there is a cafe for waiting and spare parts are available