Dear service! Why don't you give a damn about people? You received a Daewoo Power DAW 550 high-pressure washer from the 21st century, which was turned on once and the high-pressure hose leaked, you held the sink for more than two weeks and transferred it to the 21st century.I received it and was, to put it mildly, discouraged when I received it and saw an old hose at the sink. the guys from the 21st century said check it and if anything is wrong, take it back. When I get home, I turn it on and it's leaking again. My wife dialed your master who was watching it, his last name is in the act, I will not cover it., who said that the sink is working properly. The sink went to you again. Dear masters, why do you give a damn about your work and your client?I didn 't ask to sort out the engine in it , but asked to inspect the high-pressure hose , where the factory defect is .It's not like a 5-ruble light bulb, a car wash costs money, and the bank already needs to make a contribution, so maybe you'll do it because of your negligence.?Don't you want to? I am attaching a photo where, according to the conclusion of the master, the sink is serviceable and no defects have been found.

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Юрий Кухоренко

Level 9 Local Expert

Read to anyone who wants to understand what this so-called "service" is capable of. In short: I do not advise anyone to get involved of their own free will. I handed over the grinder for warranty diagnostics and subsequent repairs, after it failed after about 4 months from the date of purchase. They were listed as an official service center in the warranty book. As a result, they said that it was a non-warranty case. The main pair of gears collapsed. Repair of 100 rubles. I agreed. I didn't pay right away, I was busy at work. After about 2-3 months, when I got around to doing it, I ask again if the account is still relevant. They answer that they are no longer there, they cannot fix it, there are no spare parts. And if they do, then the repair will come out as a new Bulgarian. Well, I refuse to repair it. I ask you to transfer it at least back then, because there is a good proven service near the house, where I have repaired the power tool more than once. They have been transmitting it for 2 months now, they all come up with excuses and feed them breakfast. Along the way, the donor was dismantled a long time ago. Well, or lost. Is it difficult to say in a human way, to agree on some kind of compensation, since you can't return my thing so that I don't waste either my time or yours? I will write a pre-trial one to begin with. For it is generally unclear how any human conversation can be conducted with such a desk...

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Андрей Ткач

Level 4 Local Expert

I am extremely unhappy with the organization's service, I do not advise anyone, I explain: I purchased a DAEWOO DAW 550 car wash in the "fifth element" after 5-6 months, the car wash fails! We ship under warranty, we receive a response that the malfunction is not a warranty case! Now the most interesting thing, I'm sending it again in a couple of days and a miracle! The sink is changed under warranty. A new sink has arrived! It was in November. The new sink lasts about 4 months and is broken again. I'm contacting you again under warranty and sending the sink for repair. The answer comes that it is not a warranty case. To repair the sink, I need to personally bring it from Gomel to make a paid repair! I sent it for repair a second time. I'm waiting for the result.... Now I understand why they have a 2.5 rating. If anyone reads the reviews, draw conclusions! It's useless to communicate with the staff, they're impenetrable.

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