Dear Tele2, start working already, and do not take your subscribers for ignoramuses!!!Strictly following the rules of the tariff, I turned off roaming and switched the phone to airplane mode in the evening of 15.10., as they explained to me that the package would end on the night from 15.10. to 16.10.
But somehow I was charged money for a call for 16.10., despite the fact that there was no call. Not that the conversation, I didn't get the call itself.
And it's not that I'm asking for 50 tenge to be returned to me, but that I applied in order for YOUR COMPANY to explain to me how this is even possible???
But no one even wants to figure it out ... they answer with memorized phrases - they also try to feel sorry for me!!! I am waiting for an answer to the question, how do you write off money when the phone is disconnected, which has not received calls???