they didn't help terribly, they got these notifications and accidentally it turned out that the tariff was changed, and all the resources were burned, I also wanted to contact the call center, waited for 30 minutes and due to the fact that the tariff was not active yet, my balance of 600 tenge was burned, why can't this at least be provided for and make free calls I sat and waited for 30 minutes, listening to the New Year's ringtone. It's a shame that you pay for everything on time and do everything right, but in the end they can't make a refund like that. it upset me very much. I wouldn't even give a star for such a service, if their prices were still normal, I would keep quiet for 5 thousand for a student every month, this is a robbery and the Internet is not working well.
There is always a queue, it happens that the staff is incompetent in certain matters.Either a bigger room or more staff so that the service is fast.Otherwise, they are excellent, always polite, courteous, cheerful, as if they won the lottery yesterday))), you are charged with positivity
Such a building is in the center, and the parking area has not been repaired in any way for many years. It is difficult to drive because of the large pits.