Super managers in this department. Thank you all!
The Tel2 branch in Petropavlovsk and the Tel 2 telegram chat could not solve half of my questions that were solved here.
It's all good. But photographing a client with a passport in his hands and without a passport is too much... They really don't want to issue checks and a contract.
I issued a SIM card. There was no change.. I had to go to the store to change it. In general, everyone prefers to pay by card. I issued the tariff I wanted, although Khan Shatyr's office said that only one tariff could be issued.
The employees told in detail about the tariffs, helped to choose and configure, in general, the service is excellent, but I had a problem finding the office itself, because I came to the shopping center in Tele2, but I did not notice the office from the first "bypass" — there were not enough pointers:)
Why such a terrible connection, there was a tariff for 3290 "Unreal unlimited", more or less breathed, now you see it has risen in price by 1000 tenge, and the connection from the word "terrible", to put it mildly, what we pay money for, the Internet works on 3G, what 5G can we talk about, 4G would be improved better to catch everywhere
The communication level is very low and does not meet the requirement of the "Capital". I tried to transfer my phone number to another operator and it turned out that incorrect data was filled in. I came to Tele2. Fixed it. For some reason, they refused to give me information with my data in printed form.
Guys, you have to:
1. To provide services for which you take money. Or make a recalculation in 2.3 sizes in favor of the consumer. Otherwise, EVERYONE will leave you.
2. Provide all the applicant's data in printed form and, of course, the contract.
P.S.: I would put 1, but thank God the salon works for you. Although not competent. If you want to improve everything, write. But I won't tell you for free.
Just a terrible connection, if I had read the reviews in advance, I would have avoided it!!!
The Internet does not work all the time!!! You need to choose the time when you have it! Expensive, others are cheaper and better!
TELE 2 is the most disgusting!!!!!!!!!!!!!!!!
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Тлеужан
Level 13 Local Expert
March 8
In general, Tele 2 offices work normally only in Almaty. In other cities, they can't set up anything, they don't know anything, they can't really explain. In this office, only the girl tried to help normally, her partner watched the movie at all. It felt like we owed him something.
The staff is super. I issued an e-sim. I didn't have to ask for help setting up the Internet and so on, the girls themselves offered help and then explained how to "use it")
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Anonymous review
May 28, 2023
The girls are responsive, helped to arrange the card, gave all the information. It was done quickly.
The quality of communication is disgusting, prices are raised and in return the connection is even worse. Constant interruptions and network outages. It's a shame for the capital to have such a level of communication.