Telekom-operator Matrix
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114 reviews
September 9, 2024
The best Internet provider in the city of Donetsk. Adequate employees. Nice prices. The equipment is at the highest level. Technical support is available around the clock. I like everything very much.
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January 15
A terrible operator, I wouldn't have said that a couple of years ago. A constant drop in speed in the evening. The application processing time is A WEEK!!!! And this is in the city center! That is, if you work remotely and you have a breakdown, take a vacation. They waited two weeks for the connection to resume, after a couple of weeks of use, the Internet stopped working, but the matrix services are working - they created an application in tech support, they say to wait 7 days… I don't understand the people who put up with all this, and I'll change my provider soon. If you need a stable Internet with a customer-oriented service, this is not about matrix.
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August 18, 2024
It's just a horror, not a provadier, really.
Technical support - everything is polite, competent - there are no questions, and the provision of services from the provider does not pull even 1 star.
I'm really looking forward to other providers coming to us so that I can look forward to switching to them. Let them be twice as expensive - it doesn't matter, the main thing is that they are reliable.
And so, the Matrix and reliability are incompatible things today.
See original · Русский
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