There is no hot water. The room is cold until you turn on the heater. There is no free water, I wanted to wash down a pill - I gave 600 tenge at the reception.
The room is clean, but the furniture and repairs are old. The double bed is very comfortable, the bed linen is new. There is a worn carpet on the floor. There is no kettle in the room. It was cold in February, especially the cold toilet/shower! Scrambled eggs with sausages were served for breakfast for 6 days! I recommend visiting for fried egg lovers.
It's a terrible hotel. The staff is trying, but the rooms are dead, the holes in the room are plugged with a package from the store.
The breakfast is disgusting, they take out cold food on a tray, you shouldn't take it.
If someone is on a budget and does not pay attention to the condition, then it will do.
The bed linen is white, everything is stained yellow.
Disgusting.
Everything is in disrepair....EVERYTHING needs to be repaired and updated for a long time!!! We rented a room because we had to stay in that area. In the wake.Of course, we will look for another hotel.
A comfortable room, cleaned every day, polite staff, you can have breakfast on the ground floor, the price for breakfast is very inadequate, near a recreation park
This hotel does not pull 3 stars, in any way!
Some rooms are very cold.
Breakfasts and lunches are different, but for the most part, they are delicious.
There is an elevator, but so far from the city center.
There are no kettles in the rooms, but you can ask at the reception.
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ОляП
Level 9 Local Expert
March 16, 2023
We stayed at this hotel for a day. Room: we were on the 10th floor. Wi-fi was caught mostly at the door. The room is cool, the heater is additionally turned on. The room is clean, but old furniture and smell prevail. The windows could not be opened, since there was no comb, it opened either completely or with the window closed. Breakfast: in the evening, they warned that breakfast would be at 7 a.m. In the morning we stood in the hall (it was cool) at the closed door for about an hour waiting. As a result, breakfast at the place stated at 7 a.m. was at 8. Partially, the breakfast was cold. The location is good, close to shops, you can take a walk.
Good location in the city, friendly staff.The interior of the room is tired, generally clean, there is a TV set and an empty refrigerator.The tiles in the toilet are playing on the floor.There was no hot water, there is no frion in the air conditioner (it does not cool).
A completely unpretentious hotel. Delicious breakfasts and a warm bed.
+very close to the American consulate. So if you are applying for a visa, I recommend it.
The hotel is old-fashioned but cozy yes there are problems with plumbing and most importantly the lobby bar the breakfasts are edible but the barman cooks them extremely negatively
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Пользователь G.
Level 10 Local Expert
August 3, 2022
In terms of price-quality ratio, Olin is one of the best hotels. The rooms are always clean, but there are minor flaws, for example, there may not be shower brackets or a part-time soap in the shower stall. The food is always fresh and cooked to order, i.e. you can call and cook in 20 minutes, the location is convenient, there is a small parking lot. The linen is always clean, the beds are soft, odorless. In general, a good place for its price.
There was no hot water, nothing to wash in the shower. I asked to be milked from 12. to 8 pm, we counted 28 thousand tenge ...the amount of promto kosmos for a successful hotel.....
The rooms are clean, refrigerator, TV, hair dryer, lamps are functioning. The faucet on the sink was loose in our room. In the morning, it is useless to go to the shower - obviously the local water utility does not warm up the water to the required standards, so we washed in the evening after excursions. Food for 2 - do not give more. Our group of 44 people rested in Astana for 5 days - breakfast at the hotel. The milk in the tea area is sour, the bread is not fresh, the porridge is without butter and cheese. With food, of course, so-so.
The old number of rooms. Plumbing leaks, there is a constant smell of frying in the corridor of the first floor.
Breakfast is modest.
In a word, I am very dissatisfied.
The rooms are clean, everything is neat. There is Wi-Fi. The parking lot is small for cars. One thing I didn't like, the bed linen smelled very strongly of a linen conditioner.
The rooms are not the first freshness. The furniture is all scratched. There was no water in the shower or in the sink. The staff is friendly and courteous. The bed linen is clean, but the bed itself is very narrow.
Everything was perfect, absolutely everything you could want from a hotel room! Until night fell, and there were some movements in the corridor, knocks on the door, and a showdown... And so it has been for three days, actually.
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Анастасия Кузнецова
Level 8 Local Expert
February 7, 2023
There was a very unpleasant smell in the hotel room where I was staying, as if drinkers lived there. The carpet is all dirty, the dirt is ingrained, burnt in places. The furniture is very old, but it's not scary. There is no water in the room and there are no filters even on the floors. Water can only be bought at the bar, but it is not provided for free. Of course there is no kettle or tea. There is also no refrigerator. There is a hair dryer in the bathroom, but it's not a fact that it will work, I was unlucky, it turned out to be broken. In case of a hair dryer breakdown, there is no regular hair dryer in the room at the reception, which can be plugged into an outlet and brought to the room if necessary.
The receptionists are polite, the bed linen is clean, I put two dollars for it.
Old furniture, old repairs, are being cleaned, that the dust is still lying, the staff is not friendly, the breakfast is terrible (weathered and cold), tea and tea are only instant.
The air in room 9102 is terrible, it smelled (to put it mildly) it is not clear what. We slept with the window open, although it was cold outside. But in general, the hotel is normal, the breakfast is Soviet-style (porridge, eggs, sandwiches).
A good hotel at an affordable price but there are problems with the doors
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Ольга Ж.
Level 15 Local Expert
December 4, 2023
Friendly staff. The rooms are clean.
But the situation is asking for an update. The food is for an amateur, it didn't go to me, but I think it's a matter of taste.
Semi-Soviet renovation, uncomfortable beds. We were asked at the reception to wake up at a specific time, but we could not get through due to a broken phone in the room. There is basically no service, a flophouse.
The hotel itself is good, well-fed food for breakfast, lunch, dinner, but in the bar (in the lobby) it is better not to take anything, they were poisoned with coffee, we are still being treated, and they did not hand over the change, they do everything for a very long time...
I am glad that there is a bar. But neighbors can buy in the rooms, it carries through the ventilation. The breakfast is continental. A huge plus is 9000 tenge per day. I recommend checking whether breakfast is paid for, take the receipt. Then don't prove anything-it's checked. I forgot their razor and charger-there was no call. I wrote the number in the questionnaire.
The standard room is not large, the double bed consists of single beds, the room cleaning is satisfactory, the big minus of the room was smoky, the remote controls from the TV and air conditioner did not work
It's very bad. Absolutely everything. The staff is adequate, there are no complaints about them. The hotel is in decline..... there is nothing to do there.
The Internet is weak , the furniture is old , the staff is not professional , the plumbing is also old , the sink was clogged when checking in , the attitude towards the guests is not very good , I will no longer live there
I spent one night, in general everything is fine. It's not that far from the center. In general, he will stop on business for a couple of days, very much nothing. Thanks