The hotel met expectations for its level, especially liked the value for money. The rooms are simple but cozy, with the necessary amenities. Cleaning was carried out daily, which was a pleasant surprise. The staff is friendly and always ready to help with any questions. Breakfast is included in the price and is quite decent: there is a standard set of dishes that will suit most guests. The location is convenient — close to the center and close to transport, which made it possible to get to the sights without any problems.
Of course, it would be possible to add a couple of improvements, for example, to update the furniture or add more breakfast options, but overall the hotel fully justifies its three stars. A good option for a short and budget stay.
The location is good, the rooms are in good condition, and they are clean in principle. They are cleaned every day. There are air conditioners, there is breakfast, and the opportunity to buy lunch / dinner. The breakfast is a buffet, but rather mediocre and simple. And so, in general, the price / quality is quite acceptable.
The hotel is very spacious. The staff is polite. The rooms are cozy, clean, and bright. The food is very tasty. The buffet has an extensive assortment. High-level service
Pros: Everything is clean and comfortable, there is even a room service. Everything is there, both the bar and the restaurant, so you will get bored In the restaurant with very tasty dishes. I advise everyone to look here!
I liked everything, the staff was polite, the breakfasts were delicious, cleaned every day, cleanliness, order, very convenient location, I will definitely come back!!
Advantages for me personally: two elevators, laundry and ironing, a work desk. Two liters of bottled water are brought every day. The staff is polite, there are no problems with communication. There are two sockets on both sides at the head of the bed in the room. No problems with hot water, good shower cabin. The hotel has a bar and a gym. There is a printer and scanner at the reception, they can help with printing and scanning. The location of the hotel is excellent - near a shop, restaurants, a beautiful avenue along which you can walk. Good cuisine - buffet for breakfast, lunch and dinner, the menu is varied.
Cons: the Internet seems to be quite good in terms of speed, but sometimes WiFi falls off, you have to call the reception. Breakfast is paid. The TV is small for our time, not Smart, connected to a conventional antenna.
Nice hotel, we were in April-we didn't freeze, the manager helped with the urgent purchase of a return ticket - thank him very much! If it's not easy to get to Atyrau again, we'll definitely check in here.
A great hotel, I advise you to take a half-board dinner + breakfast. The food is excellent. The staff helps with almost all issues. In general, I advise you, it is a very good place both for rest and for a working visit.
I put 4 stars in advance, as I have not lived in other hotels in the city. We stayed in a suite, 2 adults + a child. The room is huge, in May 2024 the patches are 27,000 tenge, breakfast is included. They started to lay out the sofa, it's broken. They changed it when we were there, they brought it from the other room. They brought extra bedding, there was no blanket and pillow, they reported it on the call. There is no mosquito net in the bedroom, mosquitoes have bitten at night. Our room overlooked the restaurant, the hood is noisy from them all night.
The room has a large refrigerator, stove, microwave. But at the same time there is neither a pot nor a frying pan.
The bed linen is white, clean, and the mattress is comfortable enough.
Our company occupied 5 rooms, it seems to me that there was no one else in the hotel. Therefore, it is a pity that the rooms were not prepared.
Otherwise, everything is fine, just check everything at once.
A good hotel for the price and level of service. Friendly staff and good location in the city. The hotel provides breakfast, the quantity and quality are good. The rooms are equipped on an average level, everything is in working order, mosquito nets on the windows, very hot heating. It was comfortable and convenient
A cozy hotel, good value for money. Comfortable beds, the room is always clean, there is tea, coffee, water. Delicious and hearty breakfasts and dinners in the restaurant, pleasant staff. I went to the reception to find out about the cost of the transfer to the airport - they organized it for free) it's a little thing, but it's nice)
We stayed for a couple of days. I read a lot of reviews beforehand, there are not very many, let's say, but as it turned out, all this is true and real. Why did I go there, because he was the only one who was suitable for the job.
Now in fact, and so see for yourself what and how:
1. The location is not bad, and the taxi is not expensive there at all.
2. All plastic is yellow, it feels like it's 50 years old.
3. Carpet felt like they lived right on the original monolith, they didn't do any preparation at all, holes under their feet are strongly and often felt. In addition to the fact that the carpet is also 50 years old.
4. The furniture is all old, the hotel has been asking for repairs for a long time.
5. Water is also a separate story, maybe I got there like that, but then it's not there, then it's hot and straight dirty.
And since those who have not been to Kazakhstan, and are not far from Atyrau, I recommend visiting, but in at least a year they will make the road, otherwise this is a separate story.
We stayed on 24/01/24. The hotel is hardly a hotel, the rooms were called Delux for two, the separate beds were just put together, the mattresses are terrible old, the length does not even reach the end, a huge gap between and at the end, the towels are old, very white turned into gray, the bed linen is terribly old too. The refrigerator is empty, the TV vision channels are 5 or 6, the shower cabin is scary. The food is so-so, you won't die of hunger, like. The price does not match the booked room. In short, I do not advise anyone to stay at this hotel. What can I say - a very old hotel. The furniture inside is dead, old. Thank you Sholpan
The rooms are small but cozy. They clean it every day. The breakfasts are good, there is a choice. The staff is friendly and helpful. In general, a good option for this price.
The rooms are clean, but a little old, there was a cockroach in the bathroom, although the breakfast is buffet, but not so hot, you can choose. Everything is very difficult with the documents for accommodation - they are ready only by 12 and that is not a fact, and that they have to bring, an accountant in another place, etc. Although the guy at the reception tried to solve my question, and at my request gave an iron to iron things, because the laundry again works at any other time, but not when I needed to - that's also a minus.
I asked for travel documents, the administrator told me that he did not know how to create them and that I had to wait for Monday for the accountant to come.
Of the advantages:
1 very inexpensive
2. Free airport transfer
3. Breakfast and dinner included
4 near the center
5 clean linen
Minuses:
1. There is a persistent smell of tobacco smoke in the lobby, elevator and corridors,
2. Not tasty, low-quality food
3 very worn interior in the room and common areas, cigarette holes in the old trampled carpet. I don't want to step on the floor barefoot.
Nice hotel. The rooms are clean, there is drinking water, especially helps when it's hot. There is a breakfast-dinner service. Moreover, both are buffet style. There is a bar on the ground floor, the prices are quite affordable.
They cook especially great. Everything is delicious and appetizing. The staff is great.
There is one thing, but it is necessary to carry out cosmetics in the rooms, replace the doors of the rooms.
Nice hotel, convenient location.Breakfast and dinner are buffet style.They cook delicious, they try to portray the variety in the menu.The rooms are nice, the beds are comfortable.The order is being monitored.Prices are the same as in Russia.For a single standard room, about 4,100 rubles.With breakfast and dinner.
I often stay there, the adjacent streets are dirty, the asphalt is also broken in the yard, the kitchen is normal, I don't like the rooms themselves, they are small.
The room is clean and warm, but there is a 10 cm wide entrance slit in the door through which you can see what is going on in the room, specifically room 412. The breakfast menu is excellent. There was no Wi-Fi in the room at all.
A Good Hotel
The manager is a foreigner
The level of service is good
, the location is in the center
There are many catering establishments nearby
The prices are reasonable