I bought a subscription to the pool.
I was able to get 1 time on a big weekend.when buying, I asked if I could go on weekdays and weekends, they said yes.
As a result, on weekdays from 8 to 16 and on weekends from 8 to 9 in the morning.
I make the staff more talkative to hire so that all the conditions are immediately explained. Not all people follow your social networks with a schedule.
1 hour a week on weekends is not suitable.
After work, I can't get to 20 either, according to the aquazone schedule.
The meaning of this subscription.
The staff's terrible attitude towards visitors. In any controversial situation, the center is always right.
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Катерина В.
Level 4 Local Expert
August 28, 2024
I visited the aquazone. The pool itself is good, however, the staff is just awful. The administrators look as if they were gifted with a ruble. They did not explain where to go, how to use the bracelet, the bracelet in the locker room worked every other time. We came to the pool, she said that in an HOUR there would be an aquazone and we had to pay for the aquazone. So open the sauna then, why should I pay for something I didn't even plan to use. The hair dryer is weak, one name, socket 1. No one offered towels, did not explain what was what.
Change the admins to more sympathetic and attentive ones and it will be really nice to go to the pool.
I was consulted by Dr. Kulikov, everything is very good, I liked the doctor very much (he was recommended to me), I plan to operate at your center, I hope that everything will be fine.
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Show business's response
Бучи Э.
Level 4 Local Expert
October 25, 2024
Well, anyway, the bass is normal, the staff is normal, the cleanliness in the locker room is well, it's wet, the location is really convenient, I can go there right after school. Well, special attention to coach Vladislav :)
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Show business's response
Мария
Level 4 Local Expert
March 17
Administrators have unhappy faces and are completely unable to talk to customers.
There's mold in the showers, is everything okay??
You come for quality, but you get rude responses to the usual requests and questions, unhappy looks and sanitation problems
There are a lot of interesting things, although the prices are not for an ordinary working person, the cafe sucks and is quite expensive, very expensive prices for the entire range of finished products of the cafe
I recommend the medical center to everyone
I am attending gynecology, I had an operation
I'm thrilled
Anaesthesia agony, agony chambers, agony medical staff, doctors are above praise
I RECOMMEND IT TO EVERYONE!!!!
An excellent tennis center with a large number of outdoor and indoor courts, there is an aqua zone, a hotel and a cafe. Courts with different surfaces (hard, dirt). Prices are average in Minsk.
A modern center. Everything is new inside. Convenient location. 8 courts + a gym for children's training. In the same building there is a hotel, a medical center and a spa complex with a swimming pool.
Nice tennis center. But the receptionist girl in a pink sweater who worked on 19.11. is rude. You need to communicate with people more politely, given that people come and pay a lot of money, the last thing you want to face is rudeness at the very entrance
The Aqua center is just fire! Everything is neat, comfortable temperature everywhere: pool tub, Jacuzzi, font after sauna! We had a very good time! Wait more than once!
I would like to note that when you get to the center itself, the administrators are always friendly and meet you with smiles .The center is good, there are a lot of people in the evening and the receptionists manage to pay attention to all visitors.They will answer all your questions and explain where and what is located. However, not all administrators are like that in this center. On Friday, we booked a court through the reception desk and the receptionist, without arousing any interest in us, answered us as if everyone owed her.No smile , nothing .We booked the court for the first time and not everyone understood what she explained and asked again, to which we received a reproachful look and an answer through our teeth.It's not a very pleasant sight.They took off the star only for this administrator.
Everything is fine with the aquazone, but the service is disgusting. I asked for a certificate stating that I bought a subscription in order to provide a job. 2 weeks have passed, there is no certificate and they do not know when it will be. The receptionist is being rude. It is extremely unpleasant to come because of this.
We booked a court and rackets. Upon arrival, we will find out about the availability of 2 rackets in place of 4 necessary ones. We waited 40 minutes until the staff found it. We did a favor, they say, you won't have to pay for the waiting time. The receptionist behaved very rudely at the reception. In fact, time has been lost and this is bad.
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Татьяна К.
Level 11 Local Expert
January 17, 2024
I really like this place!! But the administrators leave a terrible impression!!! Because of which there is absolutely no desire to return here!!! I go to the pool here, but I came to tennis with a child for the first time! The so-called administrators did not even raise their heads, not even to tell where and what is located. How much does it cost and so on!!! Arrogant, not polite and so businesslike, it feels like I didn't come to use the service I'm paying for, but they're doing me a favor!!! They are not interested in attracting customers at all! If you were in the place of the head, such staff would definitely not work for me! Moreover, this is not the first time and not the first review about the people sitting on the site of the administrators, as it is difficult to call them such!!! Pay attention to the feedback and I would like some action from the management! If such a disgusting attitude continues, next time we will write to the complaint book!!!
I am staying here for the first time in a hotel, very clean, spacious rooms, there is a swimming pool, the children are happy, there is also an opportunity to visit the Lebyazhy water park
Great pool))) Good coaches for children in swimming and tennis. There is a large parking lot, there is a cafe, very clean and tidy. Friendly administrators
Tennis coaches are the best!
I really like studying with them)
The courts are very nice and the locker room is clean and smells fresh.
I really like the pool too!
There are questions that if you have a workout by 8, then even in 10 minutes you will not get into the building. Because every other time the doors are closed and by the time you get to the locker room, training has already begun, and you don't have time to change and get ready.
The administrators, no matter how much I watched them, are often sad and look at you from a high place. To get a smile and a good morning or a good day from them is worth its weight in gold.
They talk on the phone too.
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denis.nekhaychik
Level 14 Local Expert
February 2, 2024
I go to the spa here. Excellent swimming pool, Jacuzzi, hammam and sauna. Everything is clean and in excellent condition. Good staff. Parking is convenient, there are enough places for everyone.
The staff is polite, there is a large parking lot. There is also a good waiting area and a mini-cafe. Of the minuses, I will only note the music, which does not go well with rest, but it is delicious, someone liked it on the contrary.
My son has been studying for 6 years. Everything is going great.
The only point that is directly infuriating is the checkpoint (turnstiles):
When you need to change your child's clothes before training, you mark the subscription and give out a bracelet one, which you can use only once, but you are with a child. Therefore, the child climbs through, and you walk through the bracelet (fortunately, the staff looks at it normally). However, it is not very convenient to sit in the office premises during training and you go out. At the end of the workout, you have to ask for the bracelet again (again, the reception staff reacts normally and always meets you halfway). Agree, it is not very convenient.
P.S. when exiting, the bracelet needs to be lowered into the turnstile slot so that it opens, but it works so crookedly, especially with children's ones that it cannot "devour" normally
Disgusting staff. Appalling service. Please teach your shepherd administrators how to communicate with customers. The girl threatened security and withdrawal from the territory of the complex for the fact that the man did not take a change of shoes. The problem is not in the remark, but in how your employee communicates with the people who bring you money. It was as if a boorish cashier at a local store had come to the village. It's just disgusting. Your employees are the face of the organization. Unfortunately, your face has been thoroughly smeared with waste products today. Have a good job. I hope we won't meet again.
Hello.
I accidentally found out about this complex, I got a post on Instagram.
According to the photo, everything is so stylish, cozy and modern. But I decided to check it personally, because sometimes the reality turns out to be different.
Wonderful girls work at the reception, who told and showed everything.
There is a gym, a swimming pool, saunas, a solarium, tennis, and much more.
I've been almost everywhere😂🙈
The gym is small, but there are no people.
The pool is very cool👍🏻 She sent her daughter to study at the Olympian club, wonderful coaches work💯 She just skips into the pool and I can already see the result, but for me this is the most important thing.
Saunas are good, and there are several of them. There aren't many people, or is it just my luck🤷🏼♀️
I liked the solarium too.
The prices are adequate. I also want to emphasize the purity of the complex.
It is very fortunate that everything is in one place👍🏻
I recommend this complex👌🏻
Overall, good courts, but! Green dust from balls on sneakers, it's everywhere. It is extremely unpleasant to practice in the mud and the whole bag and things in it.
I didn't like the word at all. We visited the swimming pool and saunas. The first thing that bothered me a little was that the time for free use of the sauna and pool starts only from 20:00. If you come to the complex a little in advance, as we did at 7:50, then you can buy a visit only at 20:00. This creates a large queue at the checkout. The cost of visiting the site is indicated at 30 rubles for 2 hours, at the checkout it turned out that 35 with the words "you are looking at the wrong site, this is an old site." In this case, you need to make a link to the new website and price list. Next, a question about the baths. If you come at 20:00, they will still be cold, and only everything will heat up at best by 21:00. The hammam does not work at all and no one warns you about it. In the evening, there are active swimming classes in the pool. Thus, the only place where you can stay in the time interval from 20:00-21:00 is the Jacuzzi, where everyone who came by 20:00 is located. It turns out that you limit the time for free visits from 20:00 to 23:00 and at the same time it is not possible to use your services even at this time.
I don't think I want to visit this place again. We need to work on the quality of the service and the services provided.
The layout of the hall is poor, it would be better to make it bigger or demolish the wall, move the group hall to the very end. The coffee is not delicious, the mulled wine is perfect. Put doors and more hooks in the showers
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Оляля
Level 9 Local Expert
July 29, 2023
The center is great, but I shoot the stars for the girls at the reception. It's the worst I've ever seen. Always with crooked faces, they will never tell you anything, they will not show you. Also when you come .. Until you call, they'll pretend they don't see you. All the friends who go there are also extremely outraged by this. If you don't like working with people, don't work. We turned around twice and went to the foresail-only because of the nasty ladies. By the way, there are lovely women working in fok, which is opposite. They will always tell you everything, show you, smile. The guide is to send your individuals there to learn! And the center itself is great!
Everything is new, beautiful, and a pleasant atmosphere. Polite doctors and nurses.
The reception staff is boorish as always, I'm not surprised. It's a little difficult to navigate where to go, but you can ask) I didn't have enough coffee machine. I didn't want to go to their cafe on the ground floor from the third floor between doctors' consultations. But they say that it used to be.
The girls at the reception are behaving very brazenly, such an omission that they are just the navel of the earth, and you come here and disturb their peace. It's time to get busy and explain to the management their behavior and rules of customer service, because sometimes they just cross all boundaries.
It's a great place. I take my son to the pool for swimming lessons. I always expect in the lobby, comfortable sofas, music, you can watch a game of tennis through large panoramic windows, automatic dispensers with antiseptic. One caveat - I would like a slightly more comfortable locker rooms, it is cramped when two groups intersect.
We stayed there for a day in a hotel. The price included the use of the Lebyazhy Water Park, which is located on Pobediteley Avenue. + A huge swimming pool in the hotel building. Reasonable prices. Polite staff. Thanks! We would rather remove the coronavirus restrictions, we want to see you again!
Greetings from Bryansk!
The tennis court is cool, there are enough sets, there is a large and cool athletic hall nearby and, most importantly, inexpensive, the medical center is expensive, I do not advise servicing, it is very expensive,
A good sports complex! There are many opportunities on the territory. There is a hotel. Everything is new, clean, and pleasant. The staff is polite and friendly. The location is convenient, there is Parking on site.