My parents chose to cooperate with the Theodor Group, as Dad said, based on "analysis and inner intuition")) We didn't lose it! The kitchen turned out great. Dmitry Senko is a true professional in his field, all wishes were taken into account, sensible recommendations were given, and he was as responsive as possible! I've always been in touch. I treated the work very conscientiously. Yes, the deadlines were slightly longer than agreed, but the result was really worth it. Everything is excellent in terms of quality, too – cutting, dimensions, painting quality, installation – everything is perfect! The parents were very satisfied. We sincerely recommend it.
It's time to replace the furniture in the kitchen, and after studying the furniture manufacturers, we fell for the advertising of the furniture manufacturer Theodor Group everywhere in the city.Looking ahead, I will say that we acted sooo rashly.More than six months ago, we came to the office, we were met by a man named Alexey, as if the designer of the organization.We told them what we wanted, chose the materials, sketched out the configuration of the furniture, discussed the fittings and agreed that within a week this "specialist" would come to us for actual measurements.And he came ...... about a month later....We've been reminding him of ourselves by calling him all this month.For the whole month, he "fed" us with promises that he was about to come. He came, tried on, promised a lot of things and we agreed that within a week, he would draw a project and send it to us, after which the kitchen would be made within 2-3 weeks and installed after approval and cost approval.Even then, I somehow doubted ......but Alyosha spoke very convincingly.In general, after a dozen reminders, about a month later he "got sick."Then for 2-3 months he was "sick" during which he drew a picture on his knee, it was difficult to call it a project because the drawing did not match the size and sent it to us.We said "fine, count the price" and he began to "recover" for a couple more months and during these 2 months he said the price was "ABOUT 2 thousand DOLLARS".We did not specify why it was ABOUT DOLLARS.They decided that he hadn't fully recovered yet ...... A month later, after regular promises to arrive within 2-3 days, he reappeared with a roulette wheel and a level and began measuring again.I wrote everything down, boasted sadly that there are a lot of orders in Theodore Group ....... and finally disappeared .......There was no limit to our joy that we didn't give him any money, not ABOUT a DOLLAR!!!!!Dear friends, do not be fooled by the advertising of the Theodor Group.I don't know about the specialists, but the breeder works there for sure!And his name is Alexey.God take care of you and turn to them.We've lost more than six months of time.
We've been waiting for an order for a very long time. I called 10 times, they gave me breakfast. As a result, I took the countertop. I found a chip during loading. They refused to take it back.
We left a request on the website to order a kitchen and an entrance hall. The next day, the manager wrote to Viber. We asked for a measurer to come to us. The measurer called and said he would arrive on May 9th.
We waited for him until the evening. When we wrote to the manager whether there would be a measurement today, no one answered us (we will make a discount on the holiday).
On May 10, the manager wrote: "Has your question been resolved?" We replied that no one had come.
That's all.
I understand that this organization is not interested in selling its products. At the very beginning of the order, there was already a negative attitude towards this company.
We will order elsewhere.
A wonderful company, the production of cabinet furniture, including facades, mirrors,solid furniture, countertops lined with plastic, countertops made of artificial stone, compact slabs. Excellent quality at an adequate price
A good company, all the furniture was cut from them, the quality is high, the countertop in the kitchen is wear-resistant, with a bathroom, the countertop has been standing for 6 years under the washbasin and everything is fine too (although they dissuaded)))
The only thing that has worked out is the quality of the mirrors (((
A mirrored wardrobe was made in the hallway 3 years ago, and with lozenges, it looks great, but the lozenges are slightly visible, but the worst thing is that the mirror layer changes color from something, and the spots of the mirrors are increasing(((
In the bathroom, the mirror was not bought from them and everything is fine, no hints of specks
The deadline is delayed twice. The defective product was packed, the defect was found only in the apartment, lifting the product to the 9th floor. I had to take them back. They agreed to file, and very wrongly. There are also numerous scratches on the product, which are not considered a marriage. The company considers poor-quality provision of services to be the norm and their response: It happens that way. And double-check the calculation of the cut, we forgot to turn on the cutout
The attitude to customers wants the best, the order was given without packaging, with chips and scratches, ship yourself, the quality of the material is worse, the color samples do not match the originals.
For carriers, it's like that. Check-in is normal, if there are no cars, the territory is small but you can turn around. The repair was done but the ramp was NOT!!!!!!!!
In general, a normal company, although they could not repeat the radius on the countertop, although there was a pattern. They were detained for several days according to the terms.
If you want to save money, it's a very good option. The main thing is to calculate everything correctly and then there was someone to collect it. Polite, attentive service