Everything is fine at the expense of the sale, but the service with a big big minus will appoint a day and do not come, the repair request will be politely accepted, you can say with joy, and then the most interesting thing begins, the master is no longer the one who was supposed to come, but the second one who needs to go answers this is not my application wait a day or two in my case, two times it was no longer I am contacting a private trader who will come and fix everything quickly
I bought a gas wall-mounted boiler here. Responsive employees. A large selection of boilers and other equipment for heat and water supply. I am happy with the purchase. It's hard to find their location. Navigators lead to the private sector, it's good that they are not far from them.
I bought two boilers 11 years ago with 18kW heating oil.They still plow one of the boilers has never been repaired, the second time 3 times, and the guys still have spare parts.
A great store. The boiler that I took 13 years ago works fine. A year ago, I did preventive maintenance on the boiler. The master said that he would work for another 7 years. I recently took a water filter. Have arrived. Installed. Well done. So I recommend this company.
terrible service, defective boilers, non-professional craftsmen. the same people are sitting on the service and cannot serve properly! I do not recommend it to anyone!
A proven, reliable company dealing with heating and boilers. I bought it for myself, the departure of the master costs very little money. By the way, the adjuster himself is also polite, Alimzhan agha, Rahmet to you. Always in touch, he will tell you what and how. He will come if necessary.
We purchased a Hubert boiler for 35 squares, the pump works noisily and does not prepare hot water if there is less than 3 bar in the pipeline. I do not recommend buying if your system pressure is less than 4 bar.
Like everywhere else I ran into
If you're lucky..not everything is exactly as we would like.
You can't call in time and if they come in a hurry, just to get rid of it
A good store can be bought in installments and the wizard will install it.
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Alex Vanuatu
Level 6 Local Expert
January 19, 2024
The only company in Kazakhstan that can provide the best service for gas boilers. Sale from them, service from them, service within 24 hours. They also produce boilers themselves in Almaty - Hubert, Teploross, sell Ariston and Lemax
God forbid to get involved with this terrible company. The service sucks the most, at first you can't get through to them, then you can't wait for their person! But the fee. We waited all day for the serviceman, but he did not come and did not call back! This is the most terrible company I've ever met! Don't take anything from them!
The service center reacts very poorly to requests. They promise that the master will come, you take time off from work and just sit all day. You call to find out, they say yes, the application has been accepted, they are hopeful that he will come. The master doesn't come and call like that. The next day, you call yourself and ask for the master's phone number, but the master does not have such an application. They accept the application again and who knows when this master will arrive. It is not professional to transfer your mistakes to customers!!!!!!!
The manager is constantly busy, you will not be able to do everything important))), the service is normal, although the power cable was damaged but replaced with another used one.
for some reason, my review is not displayed on the website of this company. and apparently they don't have access here! People, DO NOT call their MASTERS, you will have to pay 7,000 tenge for his call just like that!!!!!
I do not recommend their repair service!!!The prices are draconian!!!They make money even out of thin air, not doing anything, supposedly diagnostics.He took off the water heater himself, opened it and determined the breakdown, the diophragma broke, which he told them about.I took it to them myself...half an hour later they call and say the job costs 9,000 tenge.I was shocked and refused to pay 2,000 tenge then. for the alleged diagnosis.I asked why such prices are in a pandemic or something...they replied that they were given such prices by the management, I realized that they had very greedy bosses.I marked the screws and screws when I opened them myself, I looked at the houses untouched...but, 2,000 tenge. I gave it away for the alleged diagnosis.I bought a diaphragm for 800tg. and he changed it himself...Private traders charge 5,000 tenge at home without dismantling the column with a call and work on site for such repairs.9,000 tenge. very much for an 800 tenge spare part and its replacement.2,000 tenge.for the diagnosis, which was not done...By the way, a diaphragm repair kit with a stem costs from 1,500 to 2,000 tenge.and an hour of work itself.In the COVID-19 pandemic, there is only hope for yourself...I do not believe such businessmen who cry that their lives are very bad now and ask for help from the state, at our own expense...Sorry for the detailed description.The choice is yours, people.
Masha's menzhers are threaded through the boiler, they take all the interest for themselves or write to the technicians and share it with them. Take action
Excellent store and service center. I have been using their equipment, Teploross and Hubert for many years. Adequate prices and professional service specialists. I recommend it to everyone!
My first Neva Ladoga gas heater was bought right here, in 2006, then the first gas burner, and so on ... a great option, to equip yourself with heating and heating equipment... Parking is available
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This company has not heard about the service. I came to buy a water heater, waited for the manager for 10 minutes. The manager ran off to help another client. At this time, the 3 remaining managers were sitting and doing whatever they had to. They mostly stared at YouTube. And I wouldn't have come across all this if it weren't for the bestial cost of shipping in 4k tenge in this company. The same Kazpost charges 650 tenge for delivery. I'm not talking about the abundance of couriers.
shit. I'll leave it that way. shit.
they sell Chinese equipment. But the fee))) It's like Bill Gates is their friend)
If you need to stock up on cheaper boilers, talk directly with the "repairmen" They will be happy to sell you used ones for the price of a new one)