I've been coming here for 10+ years to my beloved Roman Nadezhda Ivanovna! The best doctor ever!!!))) So are the nurses who work with her. Everything is always at the highest level!
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Анастасия
Level 5 Local Expert
February 18
There are no questions for the doctors, I really liked the assistant doctor too. I'm only coming back here because of them. But the woman who sits at the administration, answers the phone - all questions. What kind of organization is this? You work until 17, from 16.47 they drop calls or just don't answer. I had to write out a prescription, they said on the phone that I could arrive before 16.00. Additionally, I clarified again, before 16? Yes, until 4 p.m. At 3:40 p.m. I saw a closed grate. Does your time go by a different time zone?) There is a sheet pasted on the window that says the schedule for February. They work until 4 p.m. on February 18, so why wasn't anyone here at 3.40 p.m.? I stood under the bars until the very woman I was talking to on the phone came up and told me, "You should have come earlier."
What kind of attitude is this towards the client?
And this is not the first case of unpleasant attitude on the part of this employee. I made an appointment in advance, arrived a couple of minutes before the appointment, and ended up sitting in the hallway for 50 minutes. I understand that the doctor has a serious patient somewhere, etc., but why wasn't I warned about the delay, why didn't they call me before the appointment, when it became known, because I wasn't sitting alone in the hallway. Why, when I came to your center, they didn't tell me that the appointment was delayed and didn't ask me to wait. I was just left sitting in the hallway in ignorance.
I've been in Terra Medica for a long time. Doctors can be trusted. Boris Matveyevich Okaev is a top-level specialist, if you go to a therapist, then you definitely go to him. Karkanitsa Yulia Georgievna is an ultrasound doctor, a very attentive ultrasound specialist, will always listen and give competent recommendations. A good medical center and not expensive.
A urologist, as far as I understood, and not a urologist at all, but a general practitioner, searched for a diagnosis for half an hour dripping in books, and came to the conclusion that he would prescribe the same thing that did not help last time!!!