Full of disappointment. The craftsmen are on the side of the seller of equipment and are trying in every way to confuse consumers who have applied to them under warranty. Misleading. According to the law of the Republic of Kazakhstan, you have the right to refuse to repair broken warranty equipment and demand a refund of money or goods. I recommend writing a statement of refusal of repair . With this statement, you will not allow unscrupulous craftsmen and sellers of household appliances to enrich themselves .