Many thanks, Olga Stefanovich, for organizing a tour to Hurghada for two adults and three children, we liked everything. The Desert Rose Resort hotel is very good, the food is varied, we visited many excursions, there was enough entertainment on site for both adults and children, it is also possible to swim and watch fish with masks, both for us and for children. We were satisfied with everything, when we get together next time, we will definitely contact you, since all the wishes of both adults and children were taken into account when choosing a tour
From our family, many thanks to Olga for the proposed hotel for a holiday in Turkey! We were satisfied with everything! If suddenly Turkey comes again, then you can go there again (the food, service, entertainment are all at the highest level, of the cons - the heat in July)! Thank you! Prosperity and happy and rested tourists!
Many thanks to Olga for another vacation in December 2024. UAE, Dubai. The organization of the tour is without a single complaint. The flight there is strictly on schedule, and the return trip is a bit exciting, because the flight was postponed 4 times for a total of almost 4 hours. Fortunately, Belavia even provided water and nuts after 3 hours of waiting.
The rest itself is full of positive emotions.
A month ago, my friend and I returned from an unforgettable vacation from Sri Lanka!!! I want to express my deep gratitude to Ekaterina Demchuk for her patience and excellent organization of rest, she was always in touch with us and supported us 24/24 hours a day, definitely for the next vacation only to Teztur and specifically to Ekaterina, thank you very much
It is not the first year that I have entrusted the organization of my vacation to this agency, and I am always very pleased with the result. Everything is very clear and prompt, they have all the information on hotels, regions, and consult as much as necessary. Thanks again to Ksenia for my wonderful vacation.
My advice to you guys is to work on the service, build communication with your customers. And then somehow it turns out one-sidedly, you paid the money, you think everything is fine, you are making plans, but something is alarming, but it turns out that you have already been refused, as it turns out, but the employees of the Prosecutor's Office are in no hurry to inform ... yes, they apologized and would try to resolve the issue. Well, anyway, fortunately there is more than one travel agency on the market and there are managers there who think about customers…
We arrived on Sunday 20.06 in order to buy a burning tour with departure the next day.
Firstly, the so-called consultant was late, we stood waiting for 10 minutes when she would come to work.
Secondly, this employee has problems with politeness, the first thing we heard with a dissatisfied face was: are you for a consultation?, thirdly, she did not help us buy a tour, like, nothing works on Sunday. Our vacation was in danger of being disrupted.
It's good that we turned to another Tez office and the next day we were already swimming in the sea.
From which it follows that it is better not to contact this agency.
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Олег Крайнев
Level 15 Local Expert
March 12, 2023
I rest only in cooperation with this operator. The rest is always wonderful!