The Grand Gloria Hotel
Directions
Sherif Khimshiashvili Street, 28
132 m
58 reviews
July 7
We stayed here in January of the twenty-fourth. It is clean, spacious, the furniture in the room is quite new, the bathroom is at a height, bathrobes, slippers, Bakuriani water is supplied every day. Everything seems to be fine. But, there are also disadvantages, and they are well remembered. First, monotonous breakfasts, no "zest" was found in the food. From meat, except for tasteless boiled sausage - nothing. Coincidentally, during our stay, the pool was closed for several days for prevention, but on the rest of the days we visited it. The hammam was not working all the time. They asked to turn it on, so they waited for an hour when it would get hot and left, because they did not have the patience to wait for the right temperature. But the most unpleasant thing was when checking in. We arrived at half past eleven at night, the bill was billed in dollars, and we gave them. We were told to pay in the local currency. The exchangers nearby were no longer working, but no one was going to meet us, in a word, either look for a 24-hour exchanger in the city or spend the night at the reception. It's good that we had some lari to pay for one night... Dinner at the hotel did not work out for the same reason, there is no Georgian money - stay hungry. They refer to the internal rules of the hotel, but in fact it is a slightly camouflaged rudeness. It was the first time I encountered such an attitude towards customers, and even in a five-star hotel. Only one music channel out of eight Russian channels was on TV - TNT. And yet, one girl at the reception answered my son's question in Russian, clearly answered it in English. Her son continued to communicate with her in English and only then realized that she fundamentally ignored the Russian language, although she understood and knew it exactly. In this hotel, most of the guests are Russian-speaking people. And the receptionist is initially hired with knowledge of this particular language. I think there was such a thing as quiet sabotage. And so there are no complaints about staying at the hotel, daily cleaning according to plan, the room is warm, towels are changed, etc.
The review turned out to be a little emotional, but I can see that it boiled over. That's why I only scored three points...
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July 17
On the coast of Batumi, this is one of two hotels where there is a swimming pool. The hotel is big and beautiful inside. We bought a room with a balcony and a sea view. Instead of a balcony, there was a large terrace. The sea view is cool. The room is spacious, but it is clear that it is already old. The bathroom doors are swollen from the shower water. The door didn't close completely. The carpets are already tired, as well as some of the furniture. Breakfast is monotonous. We were there for 5 days. On the third day, I got tired of eating the same thing. There is no beach on the sea. Sun beds and umbrellas are paid. The shore is Pebbles.
The room was cleaned. The only thing is gel, shampoo, conditioner. They may not put it in, but when you ask, they bring one jar at a time. Although there are usually two people in the room. There is no ironing board or iron. Crumpled clothes are brought after paid washing. Because ironing is also paid. In general, the staff is friendly and very helpful. All disadvantages are quite tolerable.
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July 19
The 4* hotel fully justifies itself in terms of the condition of the rooms: large clean rooms, fresh white beds, everything is there from cosmetics to slippers and bathrobes, but it's time to change the carpet. A balcony and a gorgeous view of the sea - this is also important to me! The pool is large enough, there are a lot of sun beds. The breakfasts are excellent, there are tables inside the restaurant and on the terrace. And most importantly, the location is very convenient: the first line of the sea, near the promenade, all day and night entertainment, and on the other side of the building there is a new shopping center Grand Mall - SIM cards, pharmacy, supermarket and all brands that have left Russia. There is also an exchanger and a 24-hour Daily store very close by. Of course, there is always something to find fault with, but not in Georgia. Delicious food, sincere people, interesting excursions - this is love))
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