The hotel is generally not bad, but definitely not 5 stars. + Pleasant, courteous staff + Plenty of pools and a beautiful beach + Green area + Delicious but monotonous menu + Alcohol that doesn't give you a headache + Large territory - An inconvenient entrance to the sea, that is, not a plastic pontoon, but a pier with steps, on which a huge queue always accumulates. When the waves hit the pier, you can scratch yourself. - Due to the fact that green spaces are fertilized, there is a terrible smell of manure from time to time. - The inventory and many rooms are very tired, falling apart before our eyes, especially the sun beds and plumbing - Paid WiFi in all areas except the lobby - Room cleaning leaves much to be desired: it was scary to walk around the room barefoot, I had to ask for toilet paper on my own, and the countertop in the toilet and shower were not washed at all. - Dishes and glasses are chipped, you can cut yourself - The air conditioner wasn't working in our room. My friends' refrigerator wasn't working in their room.

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Yulia Burdakova

Level 8 Local Expert

Hotel Review Advantages: Large, beautiful and well-maintained territory Two main restaurants Helpful, friendly staff Large living reef, beautiful large beach area There are plenty of sun beds near the sea, pools, and plenty of room for everyone Clean rooms Clean bathrooms on site The presence of a large number of places to relax, snack and relax Animation Beautiful views Cons: For those who cannot swim, are afraid of the depth, etc. it is better to choose another hotel. The entrance to the sea is immediately from the pontoon and rapids, where the depth, according to the staff, is 40 meters. The presence of a large number of thresholds throughout the territory, for people with musculoskeletal problems, it will be difficult to overcome the path to the sea or the main restaurants. Lack of internet connection. It's only in the Lobby and it's very bad. To sum up, the hotel is generally quite good. Designed for an unbiased vacationer. Everything that is basic and necessary for recreation is here. The rooms are a little tired, they provided a good room the second time. The TV does not show Russian channels. Who cares, take this into account, take something with you from home. The bed linen is a bit old, towels too. But everything was changed regularly and cleaning was done every two days. It's nice. There is table tennis on site for leisure, and a small library in the lobby. The food is generally good. The waiters are trying very hard. The hotel is constantly being cleaned, washed, and built (the counter does not interfere with rest in any way). We were in an Italian restaurant using the Ala-kart system, we took a free menu, the quality was below average. I don't know why they serve terrible stale vegetables. It's a mystery to me. We didn't go to other restaurants. Maybe it's delicious there. It takes 30-40 minutes to walk to the Old Town or take a taxi for 2 dollars. There is a Fares cafe there, they cook very tasty and inexpensive. I recommend visiting at least once. Everyone from the receptionist to the waiter is struggling. The prices are fixed, which is also nice, and is not a surprise when paying. The main walking street of Naama Bay can be reached by taxi for 2.5 dollars. There is a Fixed Price store where you can buy absolutely everything at a good price. Enjoy your stay, don't be afraid to leave the hotel and travel. Will I return to this hotel, most likely yes. In any case, I wish them prosperity and development.

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Алексей Б.

Level 7 Local Expert

Positive: - Well-maintained, clean and large territory of the hotel. - For our taste, good food with a variety of choices and taste qualities. Unprincipled desserts are a special treat. - Reef Lobby Bar on the territory of the hotel with a beautiful view and a high level of service. Ahmed the bartender is a very customer-oriented and kind person. All the drinks were great. - The Motion animation team is young and energetic, pleasant communication with vacationers, a cool program. The guys are the real heart of the hotel. - You can drink herbal water at the reception and the hotel allows you to use the services of the Terrace Bar before checking in and issuing a bracelet. - Most of the staff are polite and customer-oriented. - The hotel is undergoing renovation, the transformation is very noticeable. Cons: - Stale rooms killed by exploitation. They lived in building 34. One day they couldn't get into the room, the electronic lock died, apparently from old age. The neighbors also had problems with the lock, they could not leave the room, they had to call for help. - There are no slippers, dental cleaning supplies, water in the rooms (you need to take it at the bar), there was no soap and shampoo when checking in. The bed linen was changed 1 time in 10 days. - Impudent cleaners. Moreover, there were negative reviews from other guests. Our cleaner knocked every day when we returned to the room, and more than once he came in, created anxiety for us. He came once to say that Russians leave little tips when he cleans so well, although there were many questions about cleaning. On the day of departure, I came and started asking for $10. Although, he was tipped. - In the hotel, the tip is not a thank you for the excellent work of the staff, but actually an additional fee for the quality and volume of services, which should be included by default. - The rules at the hotel were invented so that the staff would break them. All billboards indicate that you can not occupy sun beds, however, a bar employee (apparently for money) regularly took good places on the beach with towels for guests, did it around 7 a.m. - A case of theft has been recorded, towel cards were stolen from the neighbors from the room. But the hotel charges a fine of $ 15 for their loss. Hide the cards on the towels! - Most of the beach towels are very old, even lost their color. Recommendations: - Take mosquito repellents with you: sprays, fumigators. Mosquitoes on the territory of many hotels. For the same reason, it is better not to open the windows in the evening. The general conclusion: In our opinion, the hotel does not correspond to five arrivals. Unfortunately, people make the place, not the other way around. I am sure that after the renovation is completed, the hotel will be even more comfortable. I would like the hotel management to pay attention to the reviews about the staff and work it out for the better to make the guests' stay even more comfortable.

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