I celebrated the anniversary in two halls of the restaurant. I liked everything very much:
1. The food is excellent. Very tasty, not trivial, high-quality products, beautiful decoration, the opportunity to serve a variety of hot dishes in the form of a buffet to choose from - ideal for a holiday
2. The atmosphere is cozy. Beautiful halls, both orange and gray. It is very pleasant to be there, sofas everywhere are lovely. The tables do not wobble, the hotel is new, respectively, everything inside is very decent and at a good level.
3. Location is brilliance.
4. Service - high quality. The young waiters were professionally managed by a pleasant receptionist, there are no complaints. Timely submission, assistance, suggestions for drinks, etc.
5. Organization of the event. Everything is clearly, timely, understandable and intelligibly explained. It was very pleasant to communicate with the organizer. The options for seating, arrangement of objects, from glasses to table football are offered.
Minuses:
1. The bar counter, because there is no bartender. Although thanks to the wonderful group that we had at the banquet, this problem was solved
2. Security. She's at an unnecessarily high level. Every little thing should be specified and described in contracts/sheets, even candles for the cake. But there is also a downside, it is still nice to be in a room that is under guard
Summarizing:
- It seemed like an unnecessary hassle to a high level, which they are trying (and, in principle, it turns out) to demonstrate the hotel/restaurant, which made the organization a little more complicated, but in the end I am happy with everything and will be glad to visit this place many more times and organize one or more events here
We would like to thank the entire company of The Basilian restaurant for the wonderful service, for the delicious food, for the excellent presentation, and for their help in organizing the event.
We sooooo liked everything.
The restaurant is excellent and the hotel itself is excellent, and it is located in the very center of the capital. If you are planning to organize an event for yourself, do not even doubt this place. We were very pleasantly impressed. Thanks to THE BASILIAN team!!!
It's a nice place, we had breakfast here when we were on vacation with the kids. The staff is polite and helpful. They reacted quickly to our request to cook semolina porridge for the children and cooked it deliciously (without lumps and not heated), the children were satisfied. The food quality is also good, there is a choice. They also asked me to make coffee with alternative milk, they cooked it without any problems and brought it to the table. The whole family also celebrated the delicious cheesecakes – just like at home.
It's just a wonderful restaurant.
We chose this place for a chamber wedding in December and didn't regret it at all. The interior, the atmosphere, the service, the staff - everything is top notch. I would like to mention the cuisine separately: a varied menu, incredibly delicious dishes and an interesting presentation.
Vladislava's manager, who helped with the organization of the event, is a true professional: she promptly answered all questions, advised competently and offered the best solutions.
We celebrated our wedding in this stunningly beautiful restaurant on 09/13/2024. Wonderful atmosphere, delicious food and friendly staff, it all created the most unforgettable day. Approximately there were about 30 people and everyone was very comfortable and cozy)
I would like to express special thanks to manager Vladislav for his help in organizing! A very understanding, patient and passionate girl who helped with the organization of the event and was always ready to help and resolve issues
I would also like to mention the style, comfort and thoughtfulness of the rooms in which you feel in absolute peace and comfort
We celebrated a wedding for 17 people. Great place: very tasty food, excellent service, pleasant interior.
Our evening was amazing
Special thanks for the help with the organization)
An amazing place in the heart of the city! Friendly staff, delicious and varied food. The dishes are prepared quickly, which was important for me, because time was limited. There is a coffee machine, several types of tea and water, fruit and vegetable cuts, sauces, jams, nuts, etc. In general, everything you need to make your day pass in good spirits and good mood 👌
His birthday was celebrated on 03/22/2025.
Everything went great! The staff is very polite, they worked for 10 points. And thanks to the administrator Irina, they solved our issues professionally.
Thank you!
It's a great place.
12.10 we celebrated the wedding.
Beautiful halls, delicious cuisine, friendly and attentive staff. Special thanks to manager Daria for the excellent service.
A separate plus is the location and view of Svisloch, the quiet inner courtyard of the hotel, free guarded Parking for guests.
09/28/2024 we celebrated a wedding here in a narrow circle of people close to us. Grey hall, 18 people. And we are very glad that we chose this particular restaurant. The atmosphere, the food, the service – everything is at the highest level. Many thanks to the manager Irina, who helped organize everything from the first days, was always in touch, helped with the selection of the menu and other points. Manager Igor, Daria and the rest of the staff who were with us on this day – a special big thank you 🫶🏼 All the guests were satisfied, and we were even more pleased. Thank you very much!
We would like to express our gratitude for the help in organizing and holding the wedding!!!
Many thanks to manager Irina and all the staff for the incredibly high level of service and high-quality approach!!! The food and service were top notch, everything was incredibly delicious!!! We also stayed at the hotel, thanks a lot for the delicious breakfast in the room!!!
A decent restaurant at the hotel.
The menu is varied. The service is decent, the guys are attentive.
It is open until 22:00 on weekdays, so plan your time in advance.
If you're a fan, there's no draft beer in the bar, but I think you can put up with that.
The cozy restaurant, responsive and friendly staff, had lunch there several times, as it was very convenient that it was located in our hotel. The dishes are delicious, the shrimp in the salads are large and generously sprinkled😄
Every time we had lunch alone, it was not crowded, the child's shilopopia was treated with understanding 😄
The Refectory is an excellent restaurant with a cozy atmosphere and delicious cuisine. We were pleasantly surprised by the quality of the dishes and the service. I especially liked the Greek salad with quinoa and pancakes with bacon. The interior is stylish and modern, and the prices are quite reasonable. We recommend visiting this restaurant to all lovers of delicious food and a pleasant atmosphere.
The food was amazing! I especially liked the draniki and solyanka – very tasty and satisfying. The portions are large, the prices are affordable. I was also pleasantly surprised by the choice of drinks, both alcoholic and non-alcoholic.
The wedding was celebrated in September. Everything was great. The food was delicious, the staff was wonderful, and the receptionist, Vladislava, supervised us from the meeting to the end of the banquet.
On January 12, we attended a corporate event in honor of the company's birthday. The restaurant has a pleasant atmosphere with calm music, good service, courteous staff, convenient location. Special thanks to Irina, who helped with the organization of our dinner. She promptly helped with the selection of the menu according to our preferences. We wish you further development and good visitors.
A wonderful restaurant with a fairly varied menu and affordable prices. Very pleasant and helpful waiters and a responsible administrator. It is very convenient that the restaurant is located in a hotel with an equally beautiful design. Pleasant atmosphere and very clean.
A beautiful restaurant at the Hilton Hotel. Without excessive pathos. Delicious and pleasant. Weddings are constantly taking place in it, apparently a popular place for them)
04/27/2024 we celebrated a wedding in this institution and it was our best decision! It is worth noting the high-class work of the restaurant staff. Sales manager Irina is a professional in her field, who showed maximum attention to our celebration, took into account all wishes, helped with the preparation of the menu, advised on all issues of interest during the preparation period, was in touch constantly.
On the day of the wedding, Igor, the restaurant manager, as well as Veronica and Daria, were with us. I think they did their job flawlessly, were very friendly, attentive and behaved as professionally as possible. Thank you for being with us🤗
The food in the restaurant is delicious, the interior is modern, stylish and very cozy, inviting to spend time.
Thank you for your work!
The wedding was celebrated in the format of a family dinner in this restaurant. I would like to express my deep gratitude to Irina and Igor for their help and support at all stages of the preparation of the event. They really helped with solving all the incoming problems and questions. Special respect to Daria and Eva for their patience, endurance and professionalism throughout the event and after it.
The entire staff of this restaurant can be described as polite, gallant, able to hear and listen.
Delicious food, we tried several dishes of local cuisine. There are author's cocktails on the menu, we tried "Belovezhskaya Pushcha" and something based on sparkling wine. The impressions are great, I recommend it
A wide range of food and drinks at hotel prices from the global chain. The borscht set is diced like for olivier or vinaigrette and laid out in a plate with borscht, which I didn't really like, although it was served with Borodino bread toasts, sour cream and lard. There are no local tinctures in the menu, which is strange. With a huge number of establishments in Minsk with excellent cuisine, this place can only be interesting for residents who are lazy to move.
very weak restaurant at the hotel:
not up-to-date menu
low speed of service
small assortment
questionable assortment
I do not recommend visiting, there are much better places nearby.
We celebrated the wedding on December 23, there were 20 of us. The receptionist was always in touch and answered all questions. The waiters and the kitchen are great fellows, we are very grateful to them for their professionalism, delicious table and prompt service during the evening. A great location across the street from the registry office with a view of the city from the windows of the hall. The interior is stylish and cozy. We definitely recommend it!
A wonderful place where you can not only have a delicious meal and have a good time, but also celebrate your family holiday with a small company!
Friendly staff, excellent cuisine, as well as service in general.
We were at breakfast. Pleasant atmosphere, long wait, I didn't like the taste of the food. The staff is very friendly.
The breakfast menu is meager and unclear, there are no prices in it.
A rather expensive restaurant with a claim to haute cuisine. The dishes are delicious, the staff is friendly, not always experienced. A big minus is a very limited menu, if you stay in a hotel for more than three days, you will have to take dishes that you have already tried. The execution of dishes is very high quality
I am glad that we chose The Factory restaurant for a celebration in honor of our wedding. A great place for dinner and celebration! Friendly and attentive staff, excellent cuisine! Cozy atmosphere.
Very beautiful interior and delicious pancakes and lemonade. I didn't like Caesar very much.
The salad and hot food were brought at the same time, when there was no one else in the restaurant except us. The hot plates were not served.
Dealing with complaints is to leave silently.
In the end, as an apology, they brought us a glass of champagne, which we do not drink in principle.
Something has to be done with the service!
A great place to have a coffee and meet with business partners. Cozy, sparsely populated, excellent staff. I held several events - everything was done to leave the best impressions.
It's a very good place. Everything is very tasty, the service is at the highest level. The only thing that is not immediately clear is that it is located at the hotel. There is no separate restaurant sign. But these are small things. Otherwise, everything is great. I recommend it!
The restaurant is excellent in principle, although it is small, but the atmosphere is cozy and calm. The menu is also small, but I liked the food. But for some reason there was only 1 waiter in the evening, so the service was not particularly fast, although the waiter tried to approach as quickly as possible.
On December 14, the final event was held at this institution. All the guests, as one, were fascinated by the level of cuisine, the work of the staff, and, of course, the interior. As an event organizer with many years of experience, I can say that this is a top ten hit. It turned out to be very easy and comfortable to cooperate with the staff. Thanks to the whole restaurant!
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Show business's response
К
Кацярына Пашук
Level 5 Local Expert
May 21, 2024
In April 2024, we celebrated a wedding at The Refectory, and we really liked it! The dinner was very tasty. Friends noted the excellent design and pleasant atmosphere in the hall. The waiters did a great job, the service is super! The manager organized everything perfectly and solved all the issues. Definitely the best choice) I am very pleased😊
A very good hotel , top location , and to walk and go to the restrooms , maybe it 's better not to take breakfast , but to go to a new place every morning , walking distance !
We celebrated our birthday , we liked everything very much !the staff is super friendly, they always wondered if everything was fine, everything in the kitchen is super, very tasty!
I recommend it 100%%
We celebrated a birthday, everything was at the highest level, a beautiful and cozy interior, two halls + a children's area, everything is clean, beautiful, the dishes and coffee are very tasty, the waitress Eva served perfectly and suggested everything, the views are also very beautiful)
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Mary Lisina
Level 22 Local Expert
March 6
We stayed at the hotel. We had breakfast in this restaurant. Everything is very tasty. We had lunch once before departure. I liked everything too.
We stayed at the hotel and went down to the restaurant for breakfast . A small buffet and hot dishes that are prepared for the visitor, the food is delicious and the serving is beautiful. Also worth noting is lunch, borscht for 5 minutes, rich and delicious. The menu is not big, but all the dishes that we managed to try are delicious.
Good staff, hearty breakfasts. I was pleased with the gym, good equipment. Location in the city center, everything is within walking distance. I recommend
High-quality renovation and high price are more than compensated by the terrifying level of service. The main entrance is located on one side of the hotel, and the entrance and parking are on the other. There is no mini-bar or room service. The restaurant closes at 22:00, while the kitchen is closed at 21:30. When asked to sell at least a dessert after 21:30, employees look with guilty eyes, but they can do absolutely nothing and offer to order food through Yandex. It's not entirely clear what Hilton has to do with it…
Alternative milk WITHOUT SUGAR is already 5 points! Everything else is fine too! Stylish design! Nice waitresses! The kitchen is on top! The location is great! The view from the window is beautiful!
The food is not bad, but the salad and hot food were brought at the same time. To "smooth out" the situation, the restaurant provided two glasses of champagne, specifying the need for them. In the end, we agreed on lemonade.