The Republican center for research and practice in otolaryngology
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+375 17 242-42-46
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Business hours
24 hours
Directions
Frunzienskaja
410 m
Klary Cetkin
360 m
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182 reviews
August 2
I would like to express my gratitude to the doctors and the director of the RNPC for their professionalism, responsiveness and prompt resolution of our appeal and issue.
Exactly a month ago, an operation was performed on an almost emergency basis to remove adenoids, bypass the eardrums and trim the tonsils by Dr. Tchaikovsky Vladimir Viktorovich and a team of other doctors, and our anesthesiologist was Dr. Evgeny Igorevich Polovikov.
I thank each of them for their sensitive and attentive attitude to my 3-year-old daughter during and after the operation.
My daughter's hearing was restored quite quickly, too, despite the serious intervention and long-term operation.
I also want to express my gratitude to Nikolai Ivanovich, Director of the RNPC Greben, for not refusing us hospitalization at this Center.
We have been seeing the Center's sign language specialist for more than a year and have already had eardrum bypass surgery twice.
All doctors always inspire confidence and confidence that the child is in safe hands.
Thanks to the entire RNPC team once again from our family. We wish prosperity to the institution, and grateful patients to the doctors and management.
P.s. separately, I would like to say thank you to the girl doctor who unexpectedly gave my daughter a luminous ring after surgery. This surprise relieved the stress of what was happening and became a definite symbol of our daughter's courage.
I bow low to all of you 🙏
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7
July 31
A doctor from God and a professional with a capital letter, audiologist Sinyakova Natalia Alexandrovna and a nurse from 310, who makes audiograms best of all! I have never seen such understanding, approach and humanity! I was lucky that I got into your hands and it was according to your recommendations that I had a stapedoplasty! Thank you very much! God bless you!
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1
September 18
Good afternoon, to write me a review, and even more so not a very good one, you need to try very hard to bring it to such a peak. So on 07/26/2024, there was a call to this center to enroll the child in the VSWP. At the reception, I was told to read out what was written in the direction from the polyclinic and which polyclinic sent it. The direction indicated "ksvp + consultation of a surdologist" Minsk polyclinic, which is not a little important. I was told by an employee that the child will have to sleep at this time. Will September 12, 2024 at 12:30 be suitable? I said yes, because the child is sleeping at about this time. I arrived at this center on 09/12/2024, we were sent only to a surdologist, which then she said at the consultation that let's do an aoemetry, and said that we would have to wait about 2 months. To which I said, we were already waiting and when recording it was said that the child needed to have a CVP. The doctor sent us to the registry office because she did not see that we were enrolled in the VSWP, and told us to check with the registry. After that, the reception still confirmed to us that we were not registered for the vswp. The question is why then it was necessary to specify at what time the child would sleep when making an appointment by phone on 07/26/2024? They also clarified at the reception, since we are from Minsk, they do not immediately register for the vswp for the first time. It is the Minsk residents. Next, we were offered time only for the month of December!!! And then there was no time suitable for the child's sleep. That is, in fact, the child must wait at least 5 months! To have this procedure done to him ? Almost six months! The fact that you deprimate an employee will not make it easier for anyone. A child has to wait such a long time, just because you don't train employees! And it doesn't matter if the registrar is sitting for a year or 25 years and laughing maliciously in his face. First of all, this is the face of the center at least. Due to improper consultation, the child does not receive treatment in a timely manner.
You leave only good reviews on your website
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3