I was at the spa at the hotel with my friends.
The hammam itself is clean and cozy. But! There are Thai people working there)
At the reception - in the spa center, a girl greeted us kindly, promising wonderful treatments that were paid for an hour. As a result, we got a "high-speed" bath instead of high-quality procedures). Washed - for "one two", scrubbed the body not completely, but in places. Instead of the promised foam massage, the foam was applied and washed off. The most interesting thing is that after the bathroom procedures there was a massage with Shea butter in 3 minutes -standing! (
All together, it took about 35 minutes from the moment of entering the hammam. At the exit, they offered only water. But what about oriental hospitality - tea, coffee and oriental sweets?)
At the end of the "event" we passed on our comments - they just apologized. We also went up to the reception desk of the hotel and reported that we were dissatisfied and surprised by such a service - the girl said that they would sort it out and call back. But, alas..
A good hotel with a convenient location next to the Besektash Stadium. Within walking distance of the port with scheduled boats, a tram stop going to Sofia and the Blue Mosque; Dolmabahce Palace (it has an excellent audio guide, which is included in the ticket price, they give you a passport deposit)
Cleaning is daily with a change of bed linen. BUT in the bathroom there is gel, shampoo, balm of a niche brand, and it is necessary to read that when using these funds during eviction, you will be charged 100 euros for each tool used)), although of course you can take it away at eviction
Two small soaps are attached to this paid set.
The breakfasts are good
There is a spa with a swimming pool, sauna and hammam. The pool is for children only from 9 to 17h. Children are not allowed in the evening .
It is convenient to exit the hotel to the embankment via a separate elevator to the G floor. This is the exit through the office center.
We rested on the May holidays. The room was of the "parital view" category, asked for a higher floor, the result was the 5th floor and a side view of the Bosphorus. More than 50 rubles were paid for this type.
Disappointment No. 1.
Location. Yes, it's a 15-minute walk to the tram stop, but the way back is up, the hotel is far from everything historical: more than 30-40 minutes on foot. If you want to walk, get ready to really walk a lot, and the hotel is designed for you to take a taxi, and Turkey has problems with it. Disappointment No. 2.
Spa. Absolutely zero. There is no large and beautiful "Turkish" hammam, for 150 euros they offer spa soaring in a small room. I didn't even try it. As well as a small swimming pool on the minus floor and two saunas in the locker room. Everything is much better in any fitness club in Russia.
Disappointment No. 3.
He may be spoiled by Russia, the level of Moscow and St. Petersburg, but they also did not see a good bar and restaurant.
There are a lot of staff, everyone is smiling, sincerely showing interest and care, yes, but there is no point in this when you go down the hill with the same Istiklal for 40 minutes. Good breakfasts and really caring from the staff.
To sum up: we regretted that we chose this hotel, and not others located within walking distance from the historical center. The strength of the Ritz brand in Istanbul is overestimated.
I do not recommend it.