It’s was our first time in Egypt and we liked it so much with my best friend and we had a great time together in this hotel the room was amazing clean and fixed the bar team was we drink wine so much and the animation team was awesome with their work and the evening shows we loved it we surely coming back again soon
My room was perfect we have enjoyed it with my best friend I think we will come back soon because we love it here everything was amazing, the animation was amazing, the service was amazing,
The hotel has left the best impressions about itself! The staff is very friendly and helpful, the food is excellent, the food is always fresh, cooked right in front of you. If there were any shortcomings in everyday life, then these are the little things that did not spoil the rest. Of course, the most important thing is the stunningly clean and beautiful sea, the "sunken city" is a special feature of this hotel! We swam in an aquarium, we had a lot of fun and a video with fish for memory. We were very lucky to have a representative from Biblio Globus Melad, special thanks to him for any help and support! Thanks to the excellent organization, including excursions, the impression of the holiday remained the best. We will definitely try to return to this wonderful country and this comfortable hotel for us! ❤
Perhaps the best beach in Egypt for families with children -unlike the hotels located further along the shore of Sahl Hasheesh Bay, the tides have almost no effect on sea level here, changes can only be noticed by the tops of columns in the sunken city.The beach is sandy, the entrance to the sea on the right is rocky, near the pier there is sand.The hotel itself is a former part of the nearby Pyramisa Beach resort, renovation is underway, the main part has been renovated.Pleasant service, unobtrusive but groovy animation,delicious cuisine with an abundance of seafood, spacious rooms. Although the hotel is small, there is somewhere to walk-there is a 12 km promenade running along the entire Sahl Hasheesh Bay
The hotel is good enough for the Egyptian five. Luxury, of course, is very conditional, but for a simple five - quite decent.
One of the absolute advantages is the sea. The approach is smooth, the depth of the buoys is sufficient. Corals are desirable.
The territory, due to recent renovation, is almost bare, the greenery has recently been planted. But, you can use the territory of the neighboring Pyramisa hotel - it is greener and more shaded there.
The room stock was renovated in the 24th year, so there were no questions.
Nutrition is a separate topic. There are few sweets and fruits left from the usual buffet. The rest is in the "food station" format, that is, most of the dishes are prepared right in front of you and at your choice. The "stations" are duplicated, so there are no queues. At the peak, the waiting time is 2-4 minutes. But there is always a freshly prepared dish. And, yes! Everything is very tasty and to suit any preferences.
The concept of Ultra AI is, apparently, only that you can drink around the clock. It did not particularly affect the range of drinks.
Overall, the impressions of the hotel are very positive.
Delicious and varied food on site
Cool children's animation
Friendly staff
Animators for both children and adults are very cool, always positive
Clear sea
A variety of restaurants with a different cuisine
Cozy rooms
Children's, adult and communal swimming pool
Desserts are for an amateur, but honey is delicious
The children's and adult swimming pool is cold
The hotel is excellent, the quality of service is excellent, the food is delicious. The territory is clean.There are shops near the main entrance. I especially liked the store that sells teas, spices, ointments, creams, shampoos, and toothpastes. The owner's name is Ali Baba, cheerful, friendly, speaks Russian, treats tea, and gives a discount when buying. I recommend that anyone who stays at this hotel visit him.!!!
The hotel is very cool, the staff is very positive, it is very attractive. Everything is great in the rooms, but for some reason they do not replenish the refrigerator with sweet water. The beach is generally top, especially the fact that there are not too many corals. The only two disadvantages that I found were food and animations. On the subject of food: there is not much choice and the desserts are all dry except for jelly. And about animation: everything is great for children, but in the evenings parties for adults on country topics are very strange, because other nationalities do not understand anything, I got to an Italian party and they spoke Italian all evening, of course I did not understand Italian. It would be better to make parties for everyone and not for a certain nationality. I also really didn't like that the neighboring hotel could come to us, because there are very long queues on the water slides for adults because of people from the neighboring hotel, because of this I don't want to ride, these people also behave rudely, do not respect the queue, occupy sun loungers on our territory because of what We can't find a normal place. In general, I think it is not wise to let the neighboring hotel in because they are a little disturbing to the inhabitants of this hotel.
A good hotel, 5 * pulls only for the variety and deliciousness of the cuisine + service on the beach. The staff is friendly, with a room as lucky as you are, but everything is solved. Although the alcohol is local, but high-quality! After leaving the room, although I have a bracelet, but you can use all the bars and restaurants on the territory-customer orientation!)
Entering the sea barefoot is problematic-there are corals, but this is a plus - you can snorkel without excursions))
A wonderful hotel, delicious varied food, fresh food for breakfast, cheerful animation, friendly and friendly staff. Good seafood for dinner and lunch. Waiters serve baroque drinks to vacationers. I liked the angel and demon a la carte restaurant. The shrimp and salmon were magical. A la carte BBQ is also super. 👍
In general, I liked the hotel itself, a good selection of food, a clean pool. The staff is a minus star. They didn't change the bed in 10 days, considering that even tea was left, it didn't help. The bar in the room was required to be filled for 5 days. This happened 1 time during the entire vacation. The beach at the hotel is normal, but the entrance to the water is a plateau of stone and small algae. There are almost no fish, and there are no corals either. There are children's programs , but it's the same every night
I was here in August of the 24th year. The hotel is good. There is little animation for children and little entertainment for adults. The sea is clean, although there are not many fish and corals. There is a place to walk near the embankment. There are only two slides for children in the pool and then in the neighboring hotel, but you can walk around the tuba (there are no fences). I'm happy with my vacation.
Every year I scroll through the tours and find my own! I really liked this trip, great cuisine,everything is clean,the bartenders are pros,everything is fast,the staff is attentive, the territory is well maintained,good hookahs at the hotel,delicious Ala cards, except for the neighboring hotel, there is only decent Mongolian.There is not enough indoor disco to have more fun after 12 at night.Even the sellers in the shops are polite, not intrusive, except!- on the embankment near the statues, on the 2nd floor, a terrible perfume seller, angry, almost rushed at us when we did not buy perfume for 18 thousand with Russian money, he does not seem to know that this is not a dinner in a restaurant for once, insulted us, do not go there.The beach is cleaned, it's nice to walk.The room was cleaned every day and the refrigerator was filled with drinks.Would I come back again?- definitely yes!!!
This review is for all Russians.the service is good, the food is delicious, the dishes are clean every day, but I had problems with 2 beds!! in all hotels, they could not find 2 beds (separate) for this minus.there are slides for children)) + mini aqua park
honestly, this hotel has a nice beach!! if you go to Peramisa a little bit, you can see columns there, it's like a flooded city, I advise you to swim with masks and fins🙏🏻
if you are in Egypt for the first time, you will need corals (you can buy them on WB or ozone) These are coral slippers!! I recommend this hotel!! there is an entertainment program, there is a schedule near the toilet on the beach 🙆♀️
I will write my review of what our vacation at V Luxury was like - December 2024. Sahl Hasheesh place is beautiful! There is no wind in December, the water in the sea is warm, there are no waves - beauty!
Now about the hotel. In general, LUXURY is funny, and 5+ is even funnier. A wonderful reception, a wonderful restaurant!!! I would like to note the goodwill of the staff. Milad works at the Reception desk-speaks Russian well, helps in everything, well done! I can say right away-do not come before 12.00 - they will not check into the rooms, they will say that a lot of people do not have time to clean. After checking in, check the cleanliness of the cleaning!!!!
Now about the number - guys, don't get fooled by the photo! The rooms are all very tired, the bed linen is in spools (it has been in use for a very long time), the duvet cover was half a meter larger than the blanket). Poor room cleaning! After checking in, they found garbage and dirt under the bedside tables (removed). There is a fridge - bar in the room. So
Here, this refrigerator was buzzing so much that we had to turn it off otherwise it was impossible to sleep.
Let's move on. The territory of the hotel is small - there is little greenery. The water park was not working. There are 2 zones (water parks) if one zone was put in order, then zone 2 is terrible-faded paint on the pipes for descent (it's a pity that you couldn't see what was inside these pipes. I wouldn't risk getting in there).
Next is the beach! There is a large space, sun beds, but the mattresses are also tired, in my opinion they have not been changed for a very long time. The staffs who are supposed to help tourists hide somewhere in the morning, I had to carry the mattress myself.
But the most disgusting thing on the beach is flies!!!!! I've never seen so many of these creatures! perhaps it was in December that they hatched! Maybe they disappear later, I can't say. When asked to disinfect the beach, they only nodded their heads-no one did anything, and they shared a place in the sun with flies!
The animators are great! Tourists are entertained from morning to night. There are show programs, in general, everything is fine with this!
There is a boardwalk running along the entire bay-it's a pretty wide tile road! You can walk very far, about 7.5 km is fine! By their movement along the bay, you can meet steppe foxes-they are almost tame. We reached the Tropicale Hotel-it's very far away, but it's worth it.
Now about the sea - very clean. There are a lot of fish, there are corals just behind the buoys. If you're lucky, you can see turtles and stingrays.
Unfortunately, no one warns tourists that it is impossible to swim in the Red Sea after sunset - it is dangerous!
In general, I want to say that we liked the rest, if we exclude those nuances that I wrote! It's up to you to choose! The hotel does not match its name, I would put 4+ stars instead of 5+.
I liked the hotel very much!!! The first time everything was so great that I wanted to extend my vacation. I've been to Egypt 12 times and this is the best one. The room was given a large one with a view of the pool and the sea, although it was booked for the garden. Upon entering the lobby, there are very pleasant emotions, a welcome cocktail, wet towels, it's nice. The rooms were cleaned well and there were always clean towels and the bar was replenished. Bathrobes, slippers. Deluxe room 3228. The food is on the level, I ate only seafood, freshly squeezed strawberry, orange, guava juices. The service is intrusive but everyone is very helpful. On the beach, in addition to sun beds, there are about six Cabanas, we sunbathed only there mostly. The sea is beautiful, the sand is white. The most active hotels in this resort are THE V and PIRAMISA. We rode all over the boardwalk, it's boring and deserted, and the sea is not so beautiful. The animation team is very cool, there are Russian guys. Everyone is very friendly and positive. Aquaerobics, darts, boccia and other delights of beach activity did not let us get bored. In general, I recommend the hotel, just 10 out of 10!!!
A good hotel for a relaxing holiday. There is practically no animation, and music does not scream in the evenings. The food at the hotel is excellent, the drinks are all of good quality. Cleaning is weak as everywhere else in Egypt
Upon arrival at the hotel, a wow happened in my head, as the most beautiful place of the hotel is definitely the reception.
The hotel staff were very polite to me, but sometimes the bartenders bothered me (although I am a blonde who flew in alone, so it was not surprising). I liked the fact that the receptionist took into account my wishes for the room and gave me a wonderful room.
I had only one wish for food - I would like more seafood, but everything was delicious. I would like to note that the hotel has delicious cocktails and there is a proseco. Each cocktail was always decorated with fruits (a trifle, but nice). Once I tried to take a cocktail at the pyramid (a nearby hotel), it was as disgusting as possible, I couldn't take more than 2 sips, that is, there is definitely a difference in the quality of alcohol.
Special thanks to the animation team of Serezha, Vlad, Fernando, Tina, who clearly made my vacation more fun and definitely they will remain in my memory for a long time. The animation program is unobtrusive, but at the same time for every taste.
But! I would like to note the main disadvantage of the hotel is the main animator Budi, who sometimes did not follow his language and believed that he could say anything if I was on good terms with all the animators.
The hotel was positioned for me as fun and Youthful, which, unfortunately, it is not. Just like before luxury, he still needs to grow up).
To sum up, I can say that everything was great. This vacation will definitely stay in my memory for a long time, and those who want to find disadvantages will always find them. I am glad that I chose this particular hotel. I personally did not see any serious disadvantages in the hotel and I think that this is a good hotel for Egypt.
My favorite hotel in Egypt, in Hurghada, has something to compare, so this is the most honest review, special thanks to the children's animators for the children's disco before going to bed, the children danced heartily!
Great hotel , brand new , the food is beyond praise . The animation is rotten . There's just something to compare it with. The beach and the sea are great, especially if with kids. The bottom is cleared of coral.
The rooms are old (of course they were tinted somehow, in places) and dirty. Dirty floor, windows, walls, tables, dirt everywhere. The entrance doors and the doors to the balcony are broken. Cheap chipboard furniture. Beds, pillows and bed linen are like from a Soviet pioneer camp (well, a little better).
Disgusting humiliating queues for breakfast, lunch and dinner. The cuisine is very poor, there is almost no meat (and what tastes like cardboard), few vegetables, only melon, apples and citrus fruits. Disgusting sushi made of rice paste. Desserts almost all taste the same. The same food is served in restaurants, but it is brought to you. And to book a rest, you need to stand in line for 10-15 minutes. In short, the food is very, very bad.
There are annoying sellers of massages, diving, hairstyles and everything else on the beach. They come up, interrupt and start a conversation, no matter what you are doing. Every 15 minutes.
The sea is good, there are a lot of fish, pieces of reefs. There are flooded columns. In general, this is the only reason why you can come here.
The pools are cold, almost no one swam in them at the end of October. Charging by the cold pool with 3 presenters and 0 guests looks very funny. There are hot tubs, but every other time the water is cold. Only in my presence four complained, but they do not respond to the claims, they say the water is good.
The staff of the dining room and the beach are great, they try to solve almost everything in their power. They are looking for tables, places on the beach.
I had a rest in February 2024. I liked the hotel. The staff is polite, responsive, and our attitude is positive. The family is big, so we took two rooms. At the reception, they asked for rooms connected by a door. They provided it without any problems, they did not ask for money for it. There is a heated swimming pool. There are a lot of restaurants. I really liked the food. It is varied and delicious. Alcohol is good. Beer in the V of the local brand - Stella in cans, in a Pyramid of draught Sugar. Both are normal. Wine is poured from tetra packs into bottles, then poured into wine glasses :) so-so.
Cocktails are varied and make the norm.
The sea is clean and shallow. There are corals. It is better to stock up on coral slippers.
I advise you to take a golf cart and ride along the embankment. Personally, I liked it :)
Rested with a child of 12 years. The hotel is nice, we are not picky and in general we had a great rest! In fact, the hotel is a renovated part of the Pyramid. You can use two territories and the entire infrastructure. Lobby and restaurant for 5, rooms for 3, but you can live. Food and drinks on solid 5! There are only two slides, but in fact one, since in the right from the middle you have to push with your hands. Aqua for little ones 👍. The beach is great, but the approach is not perfect as they say. The animation is not bad. Huge advantages are a sunken city and a free promenade of about 12 km. On an electric car for 20 bucks an hour, you can ride all over the bay, see all the hotels, the old town and swim anywhere. The staff is friendly, almost everyone knows Russian.
A good hotel with a request for a Turkish level of service in a separate area of Sahl Hasheesh. A kind of "ruble" a la Europe behind a separate barrier, the absence of annoying Arabic "buy" and garbage. The hotel is located at the beginning of the promenade. I liked the beach, there are no problems with sun beds, the food is delicious and of high quality. But! The local separate mentality will take a long time to educate. Cleaning-smear on the floor, the mini-bar is not always replenished, the air conditioner does not pull out the heat at full. Of the advantages, we also give special respect to all the staff of Biblio Globus, bartenders, chefs and those guys who clean the kitchen!
Now it's my favorite hotel ❤️ the food is delicious, beer is canned, not draught, in general alcohol is not bad there, the bartenders made super cocktails, a good promenade goes from the hotel, you can walk at least every day, a great hotel, great staff, everything was great, I want to go there again 🥲
The food is very tasty and varied. The rooms are the only disadvantage of this hotel. The service and staff are at the highest level. The beach is excellent, the entrance is gentle, swimming is safe. The animators are great, they are constantly moving.
The hotel is certainly nice, especially the reception and lobby bar. But the numbers are lame, there is no animation. The food is good , the alcohol is local . In general, a boarding house at the price of luxury village )
The beach and the sea are definitely the best in Hurghada. New hotel, comfortable rooms, clean, meals for 4-5*. A small area, there is no animation of its own, it is connected to a neighboring hotel. The contingent is mainly Europeans.
Room - the air conditioner hums like a tractor , the laundry is in pellets , there is no plug in the sink , so when you use it, you may feel sick from the view in the drain, the refrigerator did not work , the remote control was missing , the bathroom door closes / opens with scary , loud clicks . The food is very monotonous , but there were delicious shrimps) The waiters are very sluggish and could earn tips! The entrance to the sea is closer to the bridge of norms, but mostly slippery slabs. One of the advantages is a lifeguard on the beach, who provided first aid when the husband cut his arm and the son cut off his leg in the sea (be sure even at the shore, where it would seem sand, put on sneakers for children) The lifeguard / observer at the children's water park was also pleased, watched very carefully and always stopped children who create game)) and of course, plus it's a can of cold beer 😁
A great hotel for your money, the animators are super, the food is very tasty, not very good Wi-Fi and audibility in the rooms, otherwise the service is super
Nice hotel, beautiful spacious grounds, great beach. The food is delicious, the variety of food is great. The only drawback is the old room stock, especially the bathroom. The cleaning is good, the staff is polite. I liked it.
Everything is fine! The food is very tasty. The dishes on the grill are above all praise! The rooms are cleaned. The beach is nice. The reefs are super!
We had a rest in December 2023. We had two families, two generations. I must say right away, everyone really liked everything! I was met by the hotelier, while we were checking in, everything was delivered to the room. The hotel is very decent. Good Wi-Fi, video calls without hanging up (even on the territory). The staff knows Russian, friendly, caring. Everything is clean, bed linen and towels are changed every day. The beach is cleaned, sunbeds, mattresses are washed, the sand is sifted. The territory is very well maintained. Pools and Jacuzzis are constantly cleaned. As for the food, it's just a belly feast, delicious, varied! Meat, seafood, vegetables and what not! Fruits, juices, coffee, cakes, pastries, pastries. The bar is great! The alcohol is very decent, they said it was imported, the beer was definitely imported. A variety of cocktails. The sea is clean, calm, the entrance is sandy, not very deep. Good animation. The Russian vacationer had an anniversary, as he was honored by the staff at the restaurant, with a cake and national songs with dancing! You can't describe everything, it's better to see everything for yourself.
There are simply no words for the beach and the sea, it's very cool for children, you can swim and watch fish. The hotel is good, we liked everything, the promenade was very pleasant, you can take a good walk with a stroller. We went to la carte restaurants a couple of times, we didn't like it, the hotel is better) The bar is replenished 2 times in the room) but we were replenished 1 time with a fight. This is the only thing that we did not like. This is our first time in Egypt, we were scared that it was not Turkey, but we did not regret it, and we liked Egypt more.
We are currently resting at the V luxury resort hotel, we arrived on 11/26.23. We chose this hotel thanks to Tatiana Konyushkina from the Pegas Tour office, which is located in Saratov in the Tay Gallery shopping center. We ourselves chose another hotel in the beginning, but Tatiana very quickly and thoroughly showed us five alternative options and we no longer doubted our choice. It is clear that Tatiana understands people and determines who needs to offer what. The room was settled only at 13, even for money they did not want to settle earlier, they say there are no available rooms. The hotel has about 60% of Russians , the staff is good, everyone smiles, they refuse nothing. It was important for me that everything was clean, and I saw that from 7 a.m. the staff washed umbrellas on the beach and chairs in the restaurant and even table legs. If someone dropped food in a restaurant, everything was immediately cleaned, instantly. The room is spacious, fresh, everything works. There was a problem with the balcony door (it didn't close), but 3 hours after the request to fix it, three guys came and fixed it in 5 minutes. As for food, there is a huge selection. Guys who like to eat- you are here. Food is plentiful from 7 a.m. to late at night. Peking duck, several types of chicken, king prawns, crabs, 10 types of salads, sushi and rolls are made right in front of you, pancakes with chocolate, deep-fried pies, cheeses, soups, porridges, several types of pasta, sauces, fruits, pomegranates, melon, oranges. Restaurants a la card. Today we were in one of them, we cooked ourselves a barbecue of fish, meat and chicken on the seashore. Very cool. Alcohol is poured from bottles, I liked Proseco, or white wine. There were strong drinks and beer in cans, but I didn't try it. I liked the promenade on Sahl Hasheesh . Be sure to take a walk to the square of colored fountains in Sahl Hasheesh. The sea is calm here, the entrance is sandy, not deep. Suitable for kids. There were always enough sun beds, towels can be changed as much as you want. The beach is clean with fine pleasant sand, it is cleaned from morning to evening. I went to stretching at 10.30 in the morning and yoga at 16. There are a lot of entertainment activities for children. If you want to go somewhere, download the Uber Egyptian app and call a taxi, it will be 5 times more expensive to call from the hotel.
I recommend the hotel, I liked everything.
We were from 11/28.23 to 12/29.23. The food was excellent: beef meat, chicken, turkey, duck, lamb on Fridays, crabs, squid, shrimp sushi constantly, fruits and vegetables, pastries,. The staff speaks Russian, they cleaned and changed the bed every day. The beach, the sea, the pools are super! Do not go a la carte to a Mongolian "restaurant", a tarpaulin tent and no food!!! The 12 km boardwalk is super!
Everything would be fine, but the very meaning of the word REST is apparently incomprehensible to people organizing leisure time at the hotel! (All rooms facing the pool are completely unsuitable for recreation, especially if you come with young children or just came to relax, get some sleep. You will not succeed. Every evening from 21.00 to 11.00, a local disco will be hammering at your window! Whether the window is closed or not doesn't matter. You can hear everything, as if this window doesn't exist at all. A couple of dozen people hang out at this disco regularly, the remaining several hundred are forced to just endure and wait for it to stop...
We rested at the hotel with a guy from September 11-21, 2023.The hotel itself is normal, the food is delicious, a little monotonous, but still delicious, there was little fruit.Animation generally leaves much to be desired...It was very boring.There was live music in the Sky breeze restaurant in the evenings, the girls sang just awful, one girl could still be listened to, the rest howled the same songs on the same note every day.The beach is super!The sea is super!I liked the rest in prinzippe, but there was one HUGE BUT!And I don't give 1 star to the hotel, not to the food and not to the rooms, but to the hotel security staff and managers!During this vacation, my boyfriend proposed to me and gave me a ring (white gold with a diamond).The ring is very expensive .On the last day of rest, it was stolen, in the toilet by the pool, I left it there when I was washing my hands, 40 minutes before I discovered that there was no ring, of course it had already been taken away.We contacted the reception right away.They did not show ANY ASSISTANCE, the head of the security service was a boor, the Russian-speaking managers were liars, just so that we did not call the police, they assured us that they would find everything now, in the end they said(after 4 hours) that they have no right to approach the guests (those who entered the toilet after me) and ask them something.We were very sorry that we took their word for it and didn't call the police.After all, for 40 minutes until I returned to the toilet, only 4 people went there, it was possible to trace their movement through the cameras at least and find at least some clue.I do not deny that it is my own fault, but we have not received ANY ASSISTANCE or ASSISTANCE!As a result, we were held from 14-18 hours, we did not receive any help, there was no point in calling the police, since we had to leave for the airport in 2 hours.
It's not 5 ***** !!! The trip is May 2024
The hotel does not match the stated one. We chose this hotel BECAUSE IT WAS OPENED IN 2023! In fact, the old one was slightly refreshed. To begin with, the rooms have old, washed and torn bed linen. Dirt is everywhere. The refrigerators are not working. During the stay, the room was changed due to the air conditioner not working. They are cleaned randomly and the hotel is still under construction and renovation. There are not enough sunbeds and mattresses on the beach. Mattresses and sun beds are old.
They cook a lot, you can eat, almost at any time. But for my family, it is not tasty, sometimes inedible. And an employee of biblioglobus also gave us an excursion, promising 4.5 hours of travel. And in the end we drove 7.5!!! Well, that's another story. Like in a fairy tale: everything is not what it seems on the website of the hotel and tour operator.
The hotel is super! Food is just fire. Shrimp, fresh orange juice.... Mmmm... Service, cleaning, territory, animation are on top... The only disadvantage is the superiority of the local population over all others. At the bar, in the restaurant, queues are not for them. Once they even interrupted a mini disco to wish a local a happy birthday. I think it shouldn't be like this.
The hotel surprised: the attitude of the staff at a height, the administrator Milad, special greetings, the location is 10 points out of 10 (entrance sand, corals - you can easily show the child), the main restaurant - well, it doesn't happen, there's nothing to complain about, rooms with new renovation, promenade along the hotels - if you want to walk, if you want - Rent a golf cart. There are always places on the beach and in the restaurant. We visited the hotel in July 2023.
only the sea! everything else is dirty, not tasty. I don't understand these rave reviews at all, the canteen is dirty, the room is dirty. It's dirty everywhere. the service is barely pulling for 3. the attitude towards the guests is the same.
A good hotel, a swimming pool with a couple of slides and there is splashing for kids, its own beach with shizlong and mattresses. In general, it was great, a lot of Russians.
A week has passed since we returned from a vacation from this hotel, which, as the travel agent assured me, next year will be insanely expensive because there will be a VIP class))) so this hotel will not be a VIP in the near future... everything is according to the classics: we arrive,
they put me and my child in the most remote room, with a dirty floor, a running refrigerator, they didn't hear anything about towels at all, the view from the window is a construction site. I go to change the room, and they tell me that this is a standard room for the garden. And EA side of the pool all VIP rooms and you have to pay extra $ 90 per day. Okay, I'm coming back, and there's dirty bedding and a running faucet, they finished me off. I go to the reception and demand a replacement. Well, they grudgingly agreed. Transferred to the 1st floor, but the side is also on the construction site. But at least the trees are really in the window. The staff, despite the tips, cleaned terribly, they begged for a dollar for every little thing. The bar (juices) were not replenished. And yet, the staff occupied the sunbeds next to the sea with a towel in the morning and then sold them for a dollar to those who came later and could not find a place. The staff is terrible. The food is generally normal. But they treat it as if the food is taken from them personally, in a rude way. The entry into the sea is bad. There are a lot of coral islets and since a shark recently ate a tourist there, the buoys were installed very close to the shore because no one can ensure safety. This hotel is by no means 5 stars. 3 + or 4--
A chic hotel. It was one of the best hotels I've been to. The staff will always help, the animation is not intrusive, food/drinks are 5+. The beach, of course, is not very convenient, but you can use the neighboring one, and it is one of the best in Sahl, you can also watch the fish)
Pros: not killed rooms, modern hotel, friendly staff.
Cons: The entry into the sea is bad, - the bottom, rocks, old corals. The alcohol level does not match the hotel's level. There is no imported whiskey at all, the local whiskey is rubbish, brut can be drunk.
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Наталья Константиновна
Level 8 Local Expert
December 4
This is the second time in this hotel .
From 25.11.24 -5.12.24
The first time was in September 2023.
And what can I say to roll down the mountain ....
The rooms are just in terrible condition,textiles, plumbing are all torn, leaking ...
Bed linen that passed the war ...
The doors to the balcony were not very, now they rumble
If there were minor flaws last year, but the staff tried, now they just score
The mini-bar was not replenished even after a request at the reception ...
The main restaurant is pouring soups, it doesn't matter that they are different from one pan to another
...
The hoods don't work - you go out and you smell food...
An Angel and a Demon a la carte restaurant -they forget who ordered what, they brought downed juice three times...
They didn't go to the rest
Room cleaning, well, that
And all this is subject to regular tips of 2-3 dollars every day ...
The beach :
Excellent access to the sea, if you go to the beach to the neighboring hotel, there is sand and there is also a zone where you can scroll, there are quite a lot of fish, especially near the pavement
There is a walking area to fountain Square
, Then the embankment, the territory of hotels and construction sites
Animation: it's not there, they're trying to do something
But it's all so crude and stupid that it would be better not to try to do it at all
The same music is a song about ducklings, their hit...
It's not worth coming here if you want to get high-quality service
See original · Русский
Сергей Ильин
Level 11 Local Expert
July 5
The food is super, the service is so good, there is a bar and a snack bar on the beach, we really liked the rest, the kitchen is on fire, the territory is always clean, and the pool is right next to the hotel
The hotel is very shabby, the rooms are poorly cleaned, the food is normal, but the service is terrible, they carried the appliances and coffee for breakfast lunch and dinner every day