We got rid of such a place, we really liked the cleanliness and the relationship and how big the territory is. Outdoor pools are generally super, they say it's cool in warm water in winter. The water was comfortable. More than 20 different baths and other delights. I definitely recommend going there, I have only positive emotions left.
I've been here 2 times already. Of the advantages-cleanliness , cleanliness
And once again, cleanliness. I want to come back
Here again and again. There is everything you want from several types of saunas to spas, children's pools, outdoors, inside, salty, fresh. Generally cool. And it is also very cheap. 5000 tenge unlimited.
It corresponds to its status as the only and not repeatable in Kazakhstan. I recommend using VIP cabins, there is an opportunity to use your own food and soft drinks, towels and bathrobes are available, as well as facilities for changing clothes, eating, using toilets and shower rooms. Both he and his family members were delighted with the visit
This place of rest cannot be described in words. We've been here a few times.Very cool place to relax. There is almost no such resort anywhere other than our city.Therefore, I can say that it is quite possible to go and relax.
The thermal park is a good place to spend time with family or friends. There are many baths and saunas inside. The Jacuzzi. The pool is on the roof.
Children's pool . Wellness pool. Salt pool.
I really liked the huge number of baths and saunas, there is a lot of space inside, I did not like the thermal springs themselves outside, it is very cold, the water in the pool is cool and the wind is also
Disgusting attitude towards customers. No loyalty. My 5-year-old daughter went with her dad. I wasn't even allowed to go in to escort her through the women's locker room. I wasn't going anywhere near the pools. And accordingly, then to go in to dry your hair and wash the baby. They didn't allow it. The senior cashier didn't even listen. They just told me to buy myself a bracelet. For 1300. It turns out that you need to pay to get into the locker room. I've never seen anything like it. Awful.
Well, I couldn't persuade myself to go to this institution for a long time, and it would be better not to go. I liked only the Roman bath and nothing else. I will write down everything that did not suit: there is no comfort, it is not cozy and it is cold (it feels like you are in the hall of the Soviet entrance, and on the sides of the door), the Jacuzzi is cold and a bunch of children who think that this is their mini pool, keys without a number, you must definitely go to the scoreboard to understand where your drawer is, the absence there is no Internet at the reception (it is not possible to pay by qr), there is no information about where and how to go after buying a watch, the outdoor pool is not thought out from the winds, the amount spent is not worth seeing the same bathrooms just with a different interior and aroma oils, every 10 seconds to click on the shower button well, it's generally wildness, why such complexity, "dead" staff. A huge minus for the layout and interior. This is a place just to bring together visiting guests and show that there is at least something in Kostanay. One plus, I learned to appreciate time, because there is no clock anywhere, well, it's clear that such a move would make people get lost in time and pay more.
It's a great place. I would like to work on the service. You come from another city and you need to bring a bathrobe, a towel and slates with you! And detergents too!
I really liked the pool, for people of short stature, the most important thing is, there are many different baths, you can have a snack, there was not enough time to fully enjoy.
I'm not going anymore. Once was enough. It is impossible to breathe - the air is saturated with chlorine, already the eyes are watering and there is a taste of chlorine in the nasopharynx.The pools are full of people, like in a paddling pool. It's better to go to an open pond.
I did not like the service at the rooftop bar, there is no politeness, no one wants to say hello, the exchange was carried out for a very long time, although they did not specify the order themselves.
Thermo Park is the perfect place to relax! It all starts right from the doorstep! The staff is very polite and attentive.He will definitely wish you a pleasant stay. Women accepting outerwear greet the arrivals with a smile; work at a pace. Well, swimming pools, baths, saunas, Jacuzzis are just a miracle. Everything sparkles with cleanliness and comfort! Many thanks to the creators, organizers, and managers of this wonderful vacation spot! For us, pensioners, this is a great and luxurious gift! The prices are reasonable, so we can visit the Thermo Park 2-3 times a week. Everything is wonderful! I bow low to all the staff and thank you very much!
Check the receipts at the exit! On Tuesday, 08/16/2022, they cheated in one of the bars, it turned out only at the exit, after paying at the checkout. Since you pay with a bracelet.
We contacted the bartender, he confirmed the error. They said they would transfer the difference the next day. Then the administrator Alexey came up and also assured me that he would contact and control. They wrote down my number and took the check.
As a result, there was no response.
It's not about money, it's about attitude.
The sediment remained...
It used to be very clean, but now of course it's not very clean anymore. The staff is very annoying, of course not everyone. But that girl who sells magnets is just ugh
We came here from Russia, it's great to be here, we are glad that a similar institution has appeared in Kostanay, there is a place to pass the time in the heat) I liked everything)
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3
makshch
Level 14 Local Expert
August 11, 2022
Some kind of indeterminate place.
There seem to be a bunch of different types of adult-oriented baths. But the pools are not deep, purely for children to splash, which they actually do, splashing in all directions near the edge of the pool on the sun beds with people, and the viewer whistles something there every 10 minutes. Where is the zoning? Space allows, but it just doesn't EXIST.
Of drinks and food, everything is very scarce, prices are high, variety is low, there are no beautiful alcoholic cocktails. You give credit on the bracelet, but you don't want to use it.
You don't need to come up with anything, just copy it from Turkey, see what the pools at the hotels look like there, where there is everything for both adults and children.
In the meantime, this place is for 1 time, no more.
The impression of the visit is extremely positive! I barely took the children home)
Lots of saunas, several pools and a warm outdoor pool are just great!! The prices also pleased me!
The only negative is the unrealistic queue in the wardrobe.
It's inconvenient swimming pools, food, the water is terribly salty, the taps in the shower are murderous, as long as you reach for shampoo, the water turns off, it's impossible to wash with 3 children, everything is expensive, you'll sleep until you reach the locker room, horror, much more
It was in October, only one outdoor pool was working, the second one was under seasonal repair. 2 hours is enough to go around all the steam rooms and relax. A good place for a small town