Thierry
221 review
October 23, 2024
I was in Thierry for the first time, because I do not live in Minsk, but I really wanted to try the famous pastries. It's delicious, BUT the following situation happened:
I asked the girl at the checkout for one danish with a peach and the second with a raspberry, paid for two, eventually returning home a few hours later I found that they had put only one with a peach
Of course, it's worth checking yourself, but it's sad that employees are inattentive too
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1
December 7, 2024
Good evening, we took coffee at Thierry's coffee shop in the Gallery shopping center. We stood in a huge queue, my husband ordered me a takeaway raf. When the husband picked up the coffee and clarified exactly where Raf was standing, the barista shouted with a sour expression on her face, "I don't know!!!!!" and the girl who was in the queue in front of us helped me find my coffee, but these are small things. When I tried the coffee, I realized that there was added sugar, which I can not, because I am undergoing treatment, it was not mentioned anywhere, it is not on the menu. When asked to redo the coffee, the girl simply ignored and began to serve another person, I patiently waited for her to answer, but another girl who was with her on shift joined the conversation, she also said that they would not be able to redo the coffee and that "you need to ask if sugar is added to the raf in principle" to my words that this is the only coffee shop where sugar is thrown into coffee from the start, they began to repeat to me that it is not the only one. Please sort this out.
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December 6, 2024
I found a HAIR in danishe when I took a bite at home.
I came to them calmly, asked them to sort it out. As a result, they poured coins for danish with the words "here is your compensation."
At the same time, before explaining to me that only at the checkout they are responsible for the quality of products. According to their logic, I have to check at the checkout if there is hair INSIDE or if the products are baked.
I understand that this is how they hedge against insolence. But when does their regular come and poke these rules? Hm.
There is no question of any overcompensation at all. Complete lack of customer orientation. It is clear that the guys are in a good place and they had 10,000 checks before me, there will be 9999 - they don't care.
I made the purchase on 19.04, I came to talk about hair topics around 17:25.
At this moment, I regret that I am not a cool blogger who can put this mess in its place. But never mind, time will put everything in its place)
All the world, eat right at their checkout😄🧴
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August 8, 2024
In the bakery itself, the products are delicious. The staff works quickly, but at the checkout, the cashier, in response to my question "what kind of tea is there?" rolled her eyes and began to talk quickly with a dissatisfied expression, while the girl treated other visitors normally. There were also flies flying around the place, one of them even sat on the product behind the window.
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1
July 6, 2024
I really like the pastry. I have tried many things, I especially like eclairs, they are, in my opinion, better here than in another popular place. The only thing is, the seats are occupied, the place is passable.
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1
December 23, 2024
If you're lucky. This applies to both hay and baking. I usually go to this place closer to 10 a.m. They can carefully slip yesterday's tasteless puff pastry (I take it with me), but there is also a chance to get a delicious and fresh product. The girls at the checkout are very different, but they try very hard to be polite - only for this they don't get three stars, but four.
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December 12, 2024
The first time we took cakes in Thierry. We bought 3 pcs. we came home, opened it, and there were 2. It is certainly not pleasant, since the goods are already packed. I advise you to check at the checkout what they give you!!! Thierry at Dana Mall
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June 12, 2024
Cappuccino in this cafe turned into warm milk with a coffee flavor, I asked to make cappuccino with coffee flavor, but they still served one milk (to taste) and asked if there was enough milk. I said it wasn't coffee, but they didn't offer to replace it or anything else. There are zero emotions on his face, no joy, no regret, poker face. Since I already paid, I took it away, but I definitely won't take coffee here anymore.
In general, the pastries are not bad. eclairs are kind of tasteless. The canelles are delicious
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2
December 10, 2024
I was poisoned by a pancake with salmon (it seems to be called crepe on the menu), the pastries are always delicious and fresh, but there are questions about unsweetened items. Keep an eye on the quality and freshness of the products!
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December 11, 2024
One cake was not reported, as I understand it, this is not the first case. If you order 3 or more items, then check immediately at the place. Upon arrival home, you will be disappointed for the money spent at least 6-7 rubles and not seeing the paid goods
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December 15, 2024
It's delicious, but....
the quality of service leaves much to be desired. A decent-sized women's campaign of 10 people from the back of the counter create some incredible fuss, they are rude, they swear at each other. The checkout is extremely inconvenient, two queues are mixed: one from those who want to place an order, the other from those who ordered. Employees can't figure out where someone's order is, amnesia happens in just a minute or two due to the large flow of people. However, this does not prevent them from being rude to people when they try to find out where their order is (it turns out that people cannot distinguish their latte from someone else's cappuccino). No one from this entire team was noticed checking for available seats. Therefore, answering the question "on the spot or takeaway?" be ready to have a snack while standing with a tray in your hands (it is better to practice at home in advance).
I would suggest slightly redesigning the counter design, making the checkout area separate from the cash registers, as they do in all "normal" establishments, but who cares
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October 26, 2024
If I am near this place, I will never miss coming here.
Cappuccino plus croissant with red fish....It's divine
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1
October 17, 2024
I visit this place often and always remain satisfied. Delicious pastries and good coffee for a good price. The only thing is that there is a constant large flow of people here, but even despite this place, it still pleases with the quality of its service
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November 6, 2024
There are no questions about the kitchen, the coffee is also normal, but with what face and "slang" did they take my order…
What do you want?! After that, all desire to return there disappears, although I love this bakery
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January 10, 2024
Very tasty pancakes with red fish. Very!
The bun with cream is fresh, soft, and good to taste.
The croissant with almonds is good, oh good!
A coffee shop that definitely requires attention from a sweet tooth!
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2
November 25, 2024
Very cozy place, delicious and inexpensive pastries, fast service
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May 4, 2024
Delicious coffee, desserts are also delicious. The pastries taste ordinary. The service is fast. There are always long queues, often there are no places to sit in a cafe
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November 12, 2024
it's very tasty here, but the portions are small, and the lemon cake they just lick their fingers
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December 15, 2024
I really like it! It's not the first time I've come to Minsk and come here! Delicious and not expensive. I recommend it!
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January 3, 2023
A wonderful and delicious place. High-quality work of the staff. Considering the queue and workload, the drinks are delicious. The cappuccino is great. Tables are promptly cleaned. Guests, show calmness to the staff. None of the employees are sitting, everyone is working quickly, it happens that you need to wait a little. For us, they try to make sure that we rested 🙂 Happy New Year 🎄
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December 4, 2023
A beautiful, cozy place to sit, drink coffee or tea.
Still, the place is popular, because it is located in the center.
I'm worried about the barista girls, because they have a hard time because of the large number of visitors.
But they are always beautiful and look gorgeous)
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October 12, 2023
Favorite coffee chain in the city for the taste and quality of pastries, desserts and drinks. Friendly, polite staff. Of the minuses - most often, they are located in shopping centers on the passageways... From this, perhaps, the very atmosphere of the institution is a little lost... And on the Communist, 7, it would be very appropriate to install an air conditioner. :)
And in general, the Thierry coffee chain deserves high praise.
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December 22, 2023
Great cafe. You were waiting for a review.
Only the tables are small and there is no toilet. But the pastries are delicious and delicious, but as the tables are so small and the plates are so big, it's a complete horror. I would force the owner of the organization to go to the store for new tables. The cafe has a lot of space. The queues are long and the distance between the tables is good, but there is a COLUMN from the large room. But there is a large menu, an excellent choice.
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May 25, 2024
My love. The cafe is cool, the assortment is excellent, everything is always fresh. The staff is very helpful.
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September 14, 2023
A very conveniently located place for a snack. There are 2 ticket offices, but you will have to spend time on the queue. You can always find a place and comfortably accommodate yourself with a tray and even with a laptop. Puff pastry is wonderful!
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December 22, 2024
Favorite coffee shop in Dana Mall.
There is coffee with lactose-free milk, which is good news)
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March 7, 2023
Always delicious pastries and fragrant coffee. You can take it with you or sit in the pastry shop. Convenient location. There is always a smaller assortment in the evening, so it is better to visit the pastry shop in the middle of the day.
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October 2, 2024
The pastries are not bad, the eclairs are only tasteless.
The main disadvantage of the institution is the service at the checkout: Julia, the girl, at least pretend that you want to work, and do not stand with the face of a man who was sent to hard labor. They asked for two ice lattes, they said at the checkout that they were not available, although they were listed on the menu. I ask, what can I take from cold coffee? In response, there is nothing, everything is cold in summer. Can't you say it more gently…
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February 15, 2024
It's cramped, noisy, and there are a lot of visitors. But you can relax and drink coffee.
The coffee is above average, but the desserts are at the highest level
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May 12, 2023
I love Thierry for the delicious fresh pastries, wonderful confectionery and reasonable prices. But this particular point has one big disadvantage - a constant queue. There is always a queue and it is almost never possible to find an empty table. Also, due to the crowd of people at the counter who are waiting for their orders, there are problems with their issuance and identification. If I take coffee with me, then when I pick it up from the counter, I never know for sure: is this my drink or one of the ten people waiting for mine in front of me? I would like to visit Thierry's point more often, but due to the above problems, I increasingly choose another coffee shop.
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5
October 2, 2023
Excellent combination of price and quality, the bun products are very tasty, the cakes are delicious, but the cakes are somehow not very good, they took 3 times for others, beautiful -but the taste is not the same.
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October 21, 2024
The place looks very decent. There are a lot of people. That's what they were tempted to do. But the taste is so-so, let's face it.
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March 10, 2024
I love sea buckthorn tea, almond croissant and croissant caprese, the perfect place for a snack and meetings, thank you
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1
February 27, 2024
A pleasant place, however, compliance with sanitary norms and rules is a big question.
The staff is neutral, without much emotion.
To the question "Arabica or robusta?" the answer was "trade secret", which also calls into question the quality of the coffee.
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1
March 22, 2023
Positive:
Most of them are delicious. They serve us politely. Prices are normal. The atmosphere of the interior and the music are pleasant.
Cons: the trays are on the tables for a long time, they are reluctantly removed.
There is one person at the checkout in the morning and the waiting time in the queue is 10 minutes.
Conclusion:
The administrator is not coping.
Finally fix the situation!
How many more comments do you need to make?
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March 27, 2024
I am happy to buy pastries there. She's the most delicious there. Well done, they keep the brand! The quality is high.
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October 13, 2024
There is always non-hot coffee in all Thierries in Minsk And this is a huge minus
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November 23, 2023
For the capital, coffee is simply disgusting, water is water, even in his native Mogilev coffee shops are better.
Baking (Danish) from store-bought puff pastry with a taste of margarine.
In general, a beautiful atmosphere, a good location, but the kitchen let me down.
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1
February 2, 2024
Delicious, fast enough and politely served. One "but": it is not always possible to find a place at the tables.
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September 15, 2022
I want to appeal to the management: everything is good and beautiful and it is clear that it is very well funded, BUT the service and quality of COFFEE leaves much to be desired. I always come to Dana for coffee and every time I wonder how you can make such a tasteless one. The cashiers will prepare some slop in a hurry and get to the next customer as soon as possible. Today was the last drop after throwing away a whole cup of coffee. MANAGEMENT, you really have something to work on, first of all coffee, and second of all SERVICE. The cafe certainly attracts. And the packaging is good, the cakes are just right for a gift.
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4
November 19, 2024
Delicious pastries and coffee, but at the end of the day, all the tables were covered in crumbs.
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January 7, 2024
Not only is the staff, let's face it, always unhappy. So they also cooked the order incorrectly, instead of crepe lyon they served me a pancake with fish, to which I am allergic. Moreover, they claimed that it was I who asked them for fish. Thanks, I'll have lunch somewhere else now.
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September 5, 2021
It's delicious and cozy, a popular place, lots of people. The only negative thing during the entire period of my visit to this place was one evening when there was a long queue and at the same time several customers took cappuccino with them. There was a mix-up and the girl who ordered later than me received her coffee immediately and 10 minutes earlier than me. And then I had to argue with another client that this is my coffee, I've been standing here for a long time, actually. It may make sense to enter order numbers so that customers don't race after the words "cappuccino with you".
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3
February 13, 2024
I was in many of them. But this place is without words. The coffee is great. The pastries are always fresh. And the cakes are like that.
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December 30, 2024
A cozy place with a delicious confection of tea.
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July 26, 2023
I came in for breakfast. Ruined the mood for the whole day. I asked if the croissant with salmon was fresh. Yes. But in the end, a cherished croissant and a translucent cappuccino. And that's all 12 rubles. The girl is dissatisfied with the service. She did not give me the devices, after she asked, she gave me with such a face as if I had asked for her personal thing. I put it on the tray without a napkin. The service is not much worse.
The tables are dirty.
I don't like to write negative reviews. But there is simply no limit to indignation. It is better to choose another institution.
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March 15, 2024
They've gone bad. Our last orders are a solid random in quality.
Today I ordered two almond croissants to take away, came home, and there were flattened "tortillas".
At the same time, the crepe with salmon was good.
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September 19, 2023
Everything is fresh. Crepe with red fish and delicate sauce looks very appetizing. The coffee is great. The prices are reasonable.
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September 6, 2024
Good, fast service, delicious croissants, puffs. I love their eclairs, but Napoleon is not bad, but I personally did not like it.
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October 18, 2023
God, it's so delicious! With everything that was not taken. The staff is very responsive, polite and with a sense of humor, which is so lacking in these gray days.
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