Wi-fi works disgustingly, intermittently! I constantly had to reconnect.
The water in the shower barely pours, there is no pressure.
The corridor at the entrance to the room is empty and not thought out - there are no hangers for outerwear, there is no shoe mat, there is no bedside table to immediately put a hat, gloves, scarf and so on.
Outerwear has to be carried immediately to another room and hung in the closet.
There is no cooler on the floor!
The breakfasts are monotonous, the choice is not great, unlike the Ibis hotel. Dishes that should be hot or warmed up (pancakes, cheesecakes, scrambled eggs, omelette, sausages, etc.) are actually cold! And I want to eat such dishes hot, or at least somehow warmed up. I barely ate the cold, shriveled scrambled eggs.
All this does not pull at 4 stars in any way, as stated in the status of this hotel!
There were constant sounds of some kind of repair, the knocking of a hammer, the trill of a puncher.
Of the advantages:
The rooms are spacious. Pretty clean.
There is a kettle in the room, mugs, tea bags and sugar. A bottle of 0.5liters of water.
I definitely wouldn't have chosen this hotel a second time!
A wonderful restaurant, top-level service (neat staff, they managed to clean everything unnoticeably and quickly), everything is delicious, clean, the interior is very beautiful and harmonious! We really liked it!
Test karaoke Zhanym Sol! The kitchen is at its height)))))
Tired feet in shoes, the administration will give you a slipper)))))) The interior is tasteful. Each booth has the name of the city. It's great to celebrate a birthday. Uakytsky as a gift))). Tired of listening to my wife yelling at home, so there is a way out, send her to karaoke Zhanym sol. For girls, there is a feature of a bachelorette party - in a limo! Come and sing. If you can't sing, it doesn't matter. You can earn money on this))) someone will not stand it and will give money to shut up and stop singing)) a joke)))
Everything is super , the staff is super, the food is delicious, the atmosphere is gorgeous , the interior is super, the drinks are delicious, the dishes are super waiting time, we didn't wait long
The Grand Palace Hotel, the reception is asleep, there is no information, the breakfasts are poor and meager, the restaurant does not have any promotions and the assortment stated in the menu. Very average service. The rooms are decent, but there is no minibar.