I ordered a cut, several times, for one part, I did not give the size correctly, it turned out to be smaller than necessary, but there was a piece left from which it could be made, they refused to make a part from their own material, yes, we need to buy a large sheet from them again, so that a piece of 600*600mm size would be made and it would remain again a large sheet, in short, I don't want to deal with them anymore, not any business, somewhere near Lazurnaya St., there is a saw, I called, they said, come with your material, we will do it, respect and respect
The huge production time, in my opinion, is due to the incompetence of managers who do not understand the specifics of the work, but have memorized only a standard speech. An extremely inconvenient application form was made by a "high school student" in a labor lesson, without the supervision of a teacher. I am extremely dissatisfied with this organization. There are no complaints about the work of the production shop, but the fish rots from the head, so 2 out of 5, not 1 star...
Good afternoon, we ordered a cedar countertop, all deadlines for its manufacture were violated.But as it turned out, these are small things.As you can see from our video, the countertop is in terrible condition, the edge that should fit against the wall is all sawn off as if with a blunt knife.The front side is all dirty with glue.We received a call from Kazali ready for delivery, as further storage is paid for them.We hired a car, waited for more than an hour in the cold.The employee Elizabeth said this is a factory, it's not our fault.And she left.At the same time, we were offered a discount of 30 rubles.The money we paid for the car.as a result, the countertop remained with them, too.We'll figure it out.Here is our sad experience.
I'll start with the conclusion: if you need to quickly resolve the issue of cutting chipboard, then you are clearly not here.
All I had to do was order a chipboard cut for the subsequent assembly of a desk and chest of drawers at the cottage. It's not the first time I've assembled furniture for myself, because I have experience. I have worked with various organizations and sole proprietors, and there have never been any problems, but this time I decided to contact TimberLand :)
On the official website, it is written in the contacts: "Accepting orders for cutting chipboard in Gomel, 303 Barykina Street." Great! We go to the specified address, and there a sweet young lady informs us that we made a mistake with the address. They say they have an office here, and with orders you need to go to the other side of the city, to Trolleybusnaya Street. At this point, I wanted to answer her something and maybe even wish her, but I changed my mind, the mood was good, the weather was great. We arrive at Trolleybusnaya Street, the store is rather big, it looks decent, the same bored young ladies are at computers, there are no visitors. I ask who I can talk to about the cutting order and get an answer: "And we have an appointment. You have to make an appointment beforehand, and only then... now all the specialists are busy."
What??? To the store by appointment? Do I need to make an appointment to order a cut? Guys, I didn't come to a health facility. Did you get anything wrong?
Who's doing what for you? I've been to two addresses of your wonderful office, but I haven't seen any busy people or customers.
With such an attitude towards customers, it is better to look for someone else, since there is a choice.
It is nice that there are companies in Belarus that create a comfortable space for creativity and work for their clients and their employees! Continuous improvement of production and service is good news! From managers to delivery! Thank you for providing such a service as delivery - the driver is very polite and careful, helps with unloading! I am very impressed with the sawdust site, where I also met professionalism in my business! Fast and on time! Managers always go to a meeting and are not indifferent when emergency situations arise. I will especially highlight the work of Olga's manager. Thanks to the company for its professionalism and the opportunity to observe how great the company is developing! Oh!I am pleased with the cooperation.
I didn't find a production shop on the maps, I'm writing a review here.
It was necessary to file the finished door from the drawer in the kitchen at an angle.
I came to them, everyone is working there like ants, you need to wait until they come to you. It is clear that everything is serious, they monitor cleanliness and order.
Pleasantly surprised
All of the following applies to employees located in the sales department at the address: Gomel, Barykina str. 303G.
They're sitting on their chairs and they can't even take their asses off - go see for yourself, everything is presented... In general, holy shit, there is no limit to arrogance. I needed advice on choosing shades of white gloss for the kitchen facade (I planned to place an order for 2 large kitchens), but thank you, I'll do without contacting lazy and obese ladies again.
They position themselves as a store for EVERYONE. No, not for everyone. In addition, when it was necessary to get a certificate regarding the wall panel, they sent Barykin to the Soviet One (well, or wherever, to Shilov or something)