10 points out of 10 . Excellent coordinated work from the moment of arrival to the moment of departure! Everything is quickly understandable and convenient. There are also all necessary conditions for the driver ( toilet , shower , cafe ) Everything is clean and tidy , markings are applied everywhere . It's always a pleasure to come back here! Thank you 👍
I have been traveling here since the opening and now I constantly come here to overload. The customs officers are mostly adequate and friendly people. If necessary, they will tell and explain everything calmly and without nerves. Ruslan's change (I don't remember the patronymic), the most friendly and helpful people.
Beltamozhservice employees are also pleasant and calm people. They communicate calmly and kindly, without stress and showing off.
At the SVH, too, it is always clear, without nerves and unnecessary fuss. The guys are pleasant to work and communicate with. However, the guards, it is in the warehouse- they are still stuffy)))
In general, the situation is calm, without fuss and nerves.
There is a delicious and inexpensive cafe for drivers, large clean toilets and showers.
I was at all TLC, there is something to compare it with.
The management is definitely respected.
The most important thing for the driver:
Shower- 6-7 pcs
Toilet-4 urinals, 4 toilets
It's just a luxury, compared to customs, when there is only one toilet.
And the staff is very friendly.
There is a cafe, an exchange office.
This is probably the best customs I've been to... It is better only in Turkmenistan. In general, it's just awesome!
I came to unload. The pass was issued fairly quickly, and unloading didn't take long either.The only thing is, like everywhere else, small queues are possible.
Do you want to waste a lot of time signing papers and running from the first floor to the second and back? Then you've come to the right place.
In fact, all operations related to customs are suspended at the time of transfer of documents from the first floor to the second (from declarants to customs) and back. If you manage to arrange to take the documents yourself to the second floor (to the customs), you will save a lot of time.
There is a good shopping center, there are more parking spaces, there is a warehouse for reloading goods,customs is open around the clock, there is a toilet and shower cabins, you can take a shower for free.
The only customs logistics center in which everything is thought out there is a hotel complex restaurant excellent work of the beltamuzh service of the customs authorities the driver has nothing to worry about there is a place to wash there is a place to bite the tongue and relax and most importantly no nerves
From the pros, there are normal conditions for a shower , toilet, cafe, from the cons they take a very, very long time to make out, although there are enough employees
Everyone who passed the border before Covid will be surprised by the changes. First, before the border, it turns out that you need to stop at the parking lot where there was a Burger King, get a ticket and wait for three hours (this was the case with me on November 3, 2021) until your car number appears on the scoreboard. If, without knowing it, you slipped to the border, then you will have to return to the gas stations and look for the entrance to the parking lot. Secondly, there was a payment for departure in the amount of one basic. And if there is a banking client on the phone, then you can pay immediately through the QR code that is attached to the border guards booth. So pay in advance. Thirdly, if for some reason you have been restricted from traveling abroad, but the decision has not yet entered into force and you are challenging it, then consider that you will not pass. Of course, it's lawlessness, but these are the realities.
Very negative response. The work of specialists is very slow. Everything is cultural inside, but the work of specialists and the speed of transmission wants to be the best
The slowest TLC
The day can be thrown away.
It takes a very long time to complete. The staff is bloated, the parking lot is empty. They're just stalling for parking.
I was there for inspection for 10 days, I stood only on the ramp, the cafe has the same dishes, there is no store ...
It's better not to get into such a place