Drivers unreasonably give poor grades, it is unclear only for what purpose. It's very strange, you drive yourself, you have a casual conversation, which the driver himself started, you wish a good evening, you pay without taking the change or rounding towards the driver, you give him 5 stars, and then you see that after the trip your rating dropped. And this is not an isolated case! I take a taxi 5-6 times a week for sure and after each trip I look at the rating. The support service is not working, I wrote to the email - there is no response. The telegram was answered 2 days later - they specified the phone number and disappeared - there has been no response for 6 days. The operator on the phone can't explain anything, he's just rude. Disgusting taxi, just a huge minus to the owner! There are good drivers, but unfortunately we cannot choose who will take you this time, and therefore it is easier to go to another driver.
Yours was a regular customer.I ordered your taxi and everything was fine, recently it is not possible to wait for the car, if you re-apply, your operators recommend contacting another company. Today I ordered a taxi, the operator answered as if sleepy, so I did not wait for the car, time did not allow me to wait, I turned to another company. Please restore order until the license is revoked.
The taxi is just terrible, we ordered a taxi and waited for 20 minutes, a message came about the car and in the end the operator canceled it, they said to wait for 20 minutes more, as a result they did not arrive ((( I do not recommend.
Svetlogorsk, the driver Svislenok Marina Nikolaevna came to order, a white Volkswagen 8845lx-3, the driver's driving was disgusting throughout the trip, behaved tactlessly rude, after my request not to violate my personal boundaries, she dropped me out of the car a quarter of the way and demanded to pay for the trip, threatening me with violence. I contacted the support service, no one answered
A terrible taxi, after contacting the operator, the order is constantly canceled, which you wait for 40 minutes. At any time, a taxi just won't wait, not in the morning, not in the evening, not on weekdays, not on holidays. There are just no words anymore, only emotions
***!!!! Do not link the card, I ordered a taxi, but did not cancel (taxi 7171 arrived faster) and they charged 5.35 rubles from my card for nothing, for a trip that did not happen!!! The driver Denis Gennadievich Danilov, Rogachev city, indicated that I had made a trip that I did not make and as a result, money was debited from my bank card! On 12/24/2022, I will just contact the police on principle about fraud on the part of this taxi and the driver! And the answer of this driver!)
Svetlogorsk city
The taxi has gone very bad, very bad indeed. They called and said to wait 5-10 minutes. We waited for more than 30 minutes until the car arrived at the address. During the last 10 minutes, they tried to cancel the order - the phone was picked up from 5 times. As a result, another one was called, which arrived faster.
Because of such irresponsible operators, they almost missed the train, and also threw it into an emergency)
I do not recommend using this taxi. Apparently, 1 order out of 10 is being fulfilled here and the car arrives on time.
Svetlogorsk city. The driver of the car Gos. 9907 standing at the station refused to take him to Pripyatskaya Street because he was not on his way. They probably need to be stripped of their license. After reading the reviews, not a single positive one. Why such a taxi?
The taxi became terrible, once ordered by phone, it took a long time, they called, and they tell us your order has been canceled. We ordered from the application, there is generally 10-15 minutes looking for a car, and then reports that the car was not found, if you want to speed up, you will pay more. We have to call another one, and this is all the time, but we mostly call a taxi when we are in a hurry.
Svetlogorsk city. I called a taxi 18.45 took the order, said that there was a free car, so I did not wait for the car called back 19.05 the operator did not answer dialed from another phone answered clarified about the order yes the order was accepted but there are no cars available, guys, how do I understand this, I was late for you,other taxis immediately send a car and you muddy the bad service more I will not apply 👎👎👎
Terrible taxi! 50 minutes of waiting, as a result, the phone is hung up, the car never arrived. I think it's time for such organizations to ban this type of activity altogether.
Svetlogorsk city.Hello, I do not advise very poor service, I called my mother a taxi in the afternoon to get to the clinic, they accepted the order that there is a car and wait 10 minutes later they said, imagine an elderly man waited near the entrance for more than 30 minutes and did not wait, although they said that there would be a car in 10 minutes. It was at 12.45 I had to call another taxi and the car came immediately.I won't handle the disgusting service anymore 👎👎👎