Good location and friendly staff, high-quality clothes, free taxi registration. I especially want to thank Diana. Consultant of the highest category. She is unobtrusive and meanwhile, always there. Knows the collections and the size range. Her advice helps us make purchases in this store, on each of our visits, for which we are very grateful and grateful. Sincerely, Elena
See original · Русский
Election
Level 9 Local Expert
November 18, 2024
The store itself is not bad, but the service is lame. In the neighboring Calvin Klein (the same group of companies), the service is excellent. Here, do not expect that you will be approached to clarify anything. Consultants prefer to chat among themselves about their own). One consultant communicated arrogantly and with pathos, disgustingly. I know Armenian perfectly well, but I spoke Russian because I came to the store with a Russian-speaking friend. At the checkout, one of the employees laughed and communicated with another consultant in Armenian, promising to tell the reason for the laughter when we leave. Apparently, they did not assume that I knew Armenian. I don't want to come back here anymore. Quite a lot of feedback about pathos from employees is the pure truth. The store management needs to select staff more carefully and check current employees.
The dates were incorrectly issued at TaxFree, and the airport refused to accept documents.
It takes about 50 minutes to get to it, maybe more depending on where, and from there buses run to Dilijan, it takes about 1.5 or 2 hours to drive.An old bus station.
The store itself is not bad, the choice is good.
But there were problems with the registration of Tax Free. The store did not have the necessary stickers for the package, the staff refused to pack it correctly, assuring that they would miss it at the border of Armenia and Georgia anyway. Naturally, the border guards, not seeing the necessary pasting and packaging of the package, refused to apply for Tax Free without even looking at the documents.
Negligence and irresponsibility of the staff, for this a fat minus to the store.
There are no complaints about the store itself, everything is fine. But the staff needs to work on themselves, I have not encountered such "pathos" for a long time👎🏻