Management: Aidan is beyond praise! And sociable, and sociable, and not intrusive, and courteous, and strict to her subordinates, and keeps everything under control - in general, a professional in her field!
Admins: Venus (one of the firstborn of this company), Altynai, Aigerim (already gone), Rita (almost on maternity leave) and others - all as a selection - and strict to waiters and hookah, and friendly, and organized, and cool - in general, pros!
Hookah makers: AIDAR, DANIYAR, Dauletkhan, Mukha, and others - I know my business, they pick up tastes for one or two, and they will ask how the hookah is, and they will do the service on time, despite the clogged customer traffic - in general, everything is great!
The waiters: ILYAS, Zarima, Amina (left) and others are courteous, they know what they need, they will choose dishes according to their interests and desires and just super!
Summing up my review, I want to recommend this place for everyday meetings, just a break from the hustle and bustle or good company!
A great place, the coolest from the area, the prices are adequate, delicious hookahs, tea and food! Polite staff, quite atmospheric, where there is a desire to be + panoramic view from the windows! I recommend this place to visit. + there is a cool loyalty program with good bonuses.
Just a super service 🤩🤩🤩Very attentive hookah people, especially Makhambet, waiters, bartenders, as well as the brand chef Aslan.Thank you all so much !!!🥰
The place is good, hookah makers and waiters work conscientiously.
A huge minus for all administrators. We booked in the afternoon for the evening, arrived but there are no seats and it happened several times. You're standing there waiting like I don't know who. I only give admins one star
С одной стороны лучшая кальянная в городе. С другой стороны система бронирования просто идиотская: пришли с женой, вечером, в зале 4 больших и 2 маленьких стола свободы, но на них везде брони. Нас посадили в угол за самый маленький стол, когда свободны 4 стола. Что за идиотизм? В таком большом городе не должно быть такой системы бронирования. Развернулись и ушли в итоге. И да, менеджеру за стойкой лучше не смотреть на посетителей, как на говно. Вот это у меня в голове не укладывается никак вообще. Сервис страдает в Астане