The quality of the work is lame. The prices are high. They made a silencer. The welding seams have not been cleaned, the welding seam is sloppy. They put a cheap corrugation at an expensive price. I don't recommend it.
I came to diagnose the suspension with a friend on a Hyundai i30. As a result, master Tarasevich D. A., without finding out whether my friend would change the suspension struts or not, without negotiating the price with the client, tells the locksmith to take it off. The price for the work in the ZN is indicated as for the replacement of the front suspension shock absorbers 120 rubles., and not as a replacement of the suspension strut assembly (shock absorber with spring) to replace two struts in 30 minutes (the locksmith spent so much time) I think the price is very high. The receipt was not provided, I am quite sure if a friend arrives and wants to see a copy of the ZN, it will be indicated in the suspension diagnostics work and the receipt will be stamped 10 rubles.
It is better to go to the freshmen who are studying to be locksmiths or do it yourself.
The service is beautiful, they speak competently, but a man is sitting at the order table and spitting seeds in different directions. While I was waiting for my turn, 3 people called and complained about the quality of the work. I thought about leaving because of this, but Christmas was ahead and there was nowhere to go.
The car stopped heating and it was necessary to replace the radiator of the stove. I fell for the cheapest price, they said vag specialists, so this is the price.
As a result, they also issued a triple bill for flushing the system and liters of antifreeze, but this is okay, the main thing is to deal with the problem.
Instead of 170 rubles, I paid almost 400 rubles.
The car was delivered on time, but the car still does not heat at low speeds, they said that a lot more things need to be changed. I'm collecting the money further.
A new problem has appeared, due to the fact that the stove was assembled crookedly, the stove is hitting at maximum and does not decrease. Even after turning off the fan, it is impossible to drive in the car. I call the service, they say it is necessary to change the stove and call the space account. Then I call another day and get to another manager, he says that everything will be fixed.
After 10 days, I'm going to drive a car and there is a merry-go-round when I go to work in the morning, the radiator clamp of the stove breaks through and all the antifreeze pours on my feet into the salon.
I call the service, they say that they will do everything, this is their joint. They give the car 2 days later than promised, because they took off the torpedo.
Joyful I'm going to get my turanchik, but the good mood spoils immediately.
The trunk lid lock is broken (100 rubles), the rack lining is torn (30 rubles), some panel elements are assembled crookedly (I fixed it myself), I leave the service and find that the glass washer tube is cut (20 rubles). All my comments are answered that the time has come, it happens, it's not them.
I fixed everything above, I think everything, but after 6000 km the torpedo starts to creak and rattle like a flock of locusts.
Every day when I get in the car, I think about this service and I want to beat faces!
Take care of your nerves and pass by this service!!
Prices from space, it will be cheaper to buy the right tool, buy a lift, buy spare parts and there will still be,
For unscrewing-tightening 4 bolts, they asked for 70p
He just left,
Great guys. There are professionals here. Such as Andrey from the office on the 2nd floor, and from the repair area San Sanych electrician, Igor (there are several of them there, I won't tell you which one so that others won't be offended), master receptionist Dmitry, etc.
One price is announced on the service, in fact it is completely different. They add up to computer diagnostics and additional troubleshooting. As a result, it turns out to be almost 2 times more expensive. The prices of the spare parts they offer for replacement are always higher than the market prices. I do not recommend the service.
An intelligent electrician. The service is not cheap.
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Роман Е.
Level 5 Local Expert
January 23, 2021
Excellent car service, professional craftsmen, suffered with a headlight, one headlight did not burn, was at other services, they only took money and did not solve the problem, they painstakingly searched and found the reason here, at first they said it would be more expensive, as a result the price decreased, the car was also washed, they just had it before repair, I I didn't even know that there was such a service nearby, now I will only drive here
Service by appointment...everything is on time, good competent specialists who know their business, individual approach to each client... I was satisfied. I definitely recommend it to my friends.
I recommend. Reliable service, high-quality service at affordable prices. Professionals in their field work, aimed at long-term cooperation with the client.
I DO NOT RECOMMEND IT A HUNDRED!!! And that's why:
The car Porsche cayenne 958. I bought a car and had to put a DVR "without hanging wires" so that it was laid behind the panels and everything was neat. I started looking for a service station that specializes in Porsche repairs. I found a service station "TOP CRAFT", read information on their website that they specialize in VAG cars and that their masters have 20 years of experience and that they trained in Germany and that the service station does not guarantee the cheapest prices but guarantees 100% quality of work and that they are fighting for the client, etc. In general, I decided that it was serious and turned to them. I called, signed up, and arrived. We did it on time, as promised.
BUT as soon as I got into the car to leave the service station, my parking sensors beeped, or rather the front right one. I immediately called the master and asked why it worked because I arrived in a serviceable car. The master began to assure me 100% that this was a banal coincidence and connecting the recorder to the electric furnace of the car could not affect the operation of the chamber in any way and suggested that most likely the chamber was "dying". I traveled for a couple of days, and the chamber was squeaking now and then. I started looking for a new one in the color of my car – white, but there are none – all black and need to be painted ... In short, I was upset that I needed to spend time, money and this is hemorrhoids, but it is impossible to drive with a squeak and I decided to do it, but doubts that the reason for the incorrect connection of the registrar remained and I decided to go to another thing is to indicate the reason there. BUT before that, I turned off the DVR and decided to travel without it and see what would happen And, LO AND BEHOLD, everything began to work as expected. But as soon as I turn on the recorder, the parking sensor is triggered again.
I called the service station and outlined the essence of the problem, they promptly invited me to fix the problem.
When I arrived, the master met me and, with surprise on his face, began to shrug his shoulders, saying he did not understand how this could be. To my question, did you look in the program for what the wire to which you connected the recorder is responsible, or did you connect it to any wire that had a voltage using the "poke" method? – I did not receive a clear answer, but the master replied that he would now try to connect to another wire… I was shocked that working with electrics is based on the principle of experiment.
As a result, I told them to turn off the recorder and isolate everything, but not to get the wire from behind the panels, because removing the panels leads to loosening of fasteners and does not lead to anything good. In short, the master did as I said. To the question – they will refund my money, since nothing works – the answer was extreme surprise and the words "well, I did as you wanted." In short, I didn't even argue, because I realized that such situations are probably not uncommon for them.
Not the master, not the staff of the service station did not even apologize for wasting my time, money, nerves, etc. Which suggests that such situations are ordinary and mundane for them. Even this small job they couldn't do well, what can I say, but more serious jobs? I travel 50-60 thousand a year.km and have been driving for 13 years and I know about the quality of the service station. This service station only looks decent on the site – in practice, they spit on customers, they are not responsible for the quality of their work, and in general they do not differ in anything from the garage service except for "beautiful packaging"
AND HERE'S ANOTHER MOMENT: while I thought that my parking sensor was broken and was looking for where to buy it, I decided to replace the fluids in the car: antifreeze, oils in the differentials and distributor, in the automatic transmission, also change the candles – I sent all the data on the car to Viber of this service station and called them back with a request to calculate the cost and say when they can do it. As a result, I waited for 3 days and still haven't received an answer. Tomorrow I will do these works at another service station. By the way, the approximate cost of the work is 850rub. ($400) ---- apparently, for this ONE HUNDRED such a check is a small order and they did not want to deal with it, and also did not bother to tell me about it ---- a real struggle for the quality of services provided and for customers to remain satisfied!
I am constantly serviced. Great guys, I recommend it to everyone!
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Anonymous review
July 23, 2020
People don't want to earn their money at all! I was ready to pay at least twice as much to have a tape recorder urgently installed (as a gift to my husband), but the employee began to tell me stories, teach me life and say that if fast, then bad. As a result, I found a service where everything was done perfectly for me in 3 hours.
It's a great place. I only heard before that they were good, but now I had to make sure for myself. I gave it in the morning and took it away in the evening. The car is washed, everything is clean and even fixed a minor flaw that I didn't even ask for (for free)
Everything is clear, fast and the price is accordingly pleasantly negotiable! The guys tell you the right thing about spare parts! I will perform car maintenance at your place!
I changed the oil here. I liked the attitude of the receptionist - they quickly arranged it, offered a comfortable sofa for the waiting time and even gave a bag for a canister with leftover oil so as not to dirty the trunk. I have a very good impression of the service
I recommend. I have been looking for a normal service with sane people for a long time. Diagnosis is at the highest level! At the previous HUNDRED, they changed a lot of details and nothing was solved. I went to these guys - everything turned out to be much easier. The temperature sensor was replaced and all the symptoms of the malfunction disappeared. Volodya is an electrician - thanks a lot to him! Now, with any questions about the car, just come here. If only over time, they would not become like everyone else.
I liked. Not the cheapest, but one of the best in terms of price/quality ratio. The guys are professionals, they suggested how best to solve the problem without overpayment. I made suspension and air conditioning for them.
By appointment (10 a.m.), we performed the following after buying a used car: diagnostics and repair of the suspension (rear), pads, timing belt replacement, oil: the box + engine, all filters, replaced the canopy drives. doors. All materials were provided by the service. We didn't have time only with Conder. I picked up the auth at 8 pm. They promised to wash it with a bonus, it is clear that they did not have time that day either...so far, no comments...
VW Bora 2004 1.6 petrol. The idle speed after flushing the throttle was overestimated to 1000 at a rate of about 650. When coasting generally up to 1800. The car did not start well on a cold engine (up to 5 attempts). Before Top Craft, no one was able to solve the problem, including the service station where the throttle was flushed. Competent diagnosis and professional solution of the problem. Respectful attitude towards the client. One of the best in terms of price/quality ratio.
07/22/2020 we gave our Passat for repair at this service station, the repair was done in 3 days, there was a nuance with the price, but the issue was settled.
After visiting this service station, I was very pleased. The car runs like a young one, so we also made a full range of car washes at an affordable price. I advise everyone!
I do not advise you, if you need to remove the cladding, they break it and do not put it in place, they do not diagnose it qualitatively, there is little experience.
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сергей федорцов
Level 8 Local Expert
October 1, 2021
Acceptable, but it's better to buy spare parts yourself, it will be cheaper.
If you buy replacement parts through this service station, then the prices are significantly inflated. Plus, I advise you to check those spare parts that they offer to change - the service station's policy is aimed at extorting money from the client