Excellent service and professionalism.Aydin and Askar employees promptly and quickly served us, explained everything clearly and solemnly handed over the car! Thanks to Toyota City for your hard work. Super 👍
I purchased a 2024 Prado 250 luxury car from Toyota City. They have a mandatory rule to install additional equipment for 2.5 million tenge when buying. This amount included the interior insulation for which they counted 870000 tenge. I decided to check out the work, opened one door and found that the noise was made by 40%, the rest is just empty, there is nothing. The pieces were glued together and the material was the cheapest. I tried to prove it, they just competently turned me down and said that they did everything right. Don't believe the managers, double-check half of what they say is just empty words. He asked several times to send a photo report on Jasur's work, he referred to his busy schedule and lack of time. As a result, he received a very, very poor quality 40-50% job. If you decide to buy a ticket, it is better to contact other dealers. I am attaching a photo of their service center. It is better to give it to private child care centers, it will be much cheaper and better. I tried to prove to them that such a problem was correctly rejected, they said bring the car we will fix it. The material on the floor was not the same and very thin, which is intended for the side parts of the body. In general, they do not have a service!!! From the word at all. They're breeding people!!!
we came to buy a car up to 40 million. the guys who sell cars were serviced for 5 out of 5.
They were unpleasantly surprised that at the checkout when paying, if you pay with a card through the terminal, 1.5% is added on top of the payment amount, as compensation for the fact that the bank withholds a commission for a non-cash payment from them. In the 21st century, I did not expect to meet such a setup. You buy a car in a salon where prices are not low and the seller loads you for his own losses, which in fact he should not shift to the buyer, this is rare even at a flea market
We bought a car at this car dealership, manager Aibek came up to us, helped us pick up the car, was with us from beginning to end, a very polite employee. Also, all the staff is very helpful and kind. The car dealership itself has water, coffee, tea, even chocolate and it's all free, they have a very excellent service.
The impression is the most positive. A place where a man can realize his dream and amuse his EGO. The most popular car brand, all popular models are represented. Today my dream came true. A car with a red bow made my day! The staff is friendly, they worked clearly and harmoniously, thanks to Babur. I wish the company continued prosperity and good health to its employees.
I really liked it when I was there for the first time. The team is excellent, everyone knows their business to the smallest detail. You will get there and you will not regret it. Only there you need to go for any service
In 2016 , I bought my 1 new Car from them . Toyota Land Cruiser Prado. Since then, I have bought 3 cars from them. It was also serviced there , the location is on 5 . The service and staff are also 5, responsive guys, and a wide range of Cars, the choice is simply huge.I really like it and my son, your hot chocolate is sweet. Good luck to you.
I like the service: responsive employees, everything is fast and convenient. There is an Airport nearby where you can pass the time. I have been servicing the car for two years and so far there have been no complaints! 👍🏻
I would like to express my gratitude to the official Toyota City dealer in the person of the head of the service center Asylkhozhanov Baigali! Special thanks to Musainova Alina and Beisenbekova Zhanar!
Asylkhozhanov Baigali is really a true head of the service! Unfortunately, I have never met a better attitude towards me as a client. Good luck with your work!
Alina Musainova is a top specialist! She promptly calculated the cost of the broken spare part for me, helped me order it immediately (so that I would not waste time). She was also in touch on her legal day off and answered my calls. Thank you very much.
Beisenbekova Zhanar is a great manager! The application was processed promptly, very politely and clearly, and most importantly quickly. I liked that I received feedback instantly!
As a customer, I was really satisfied, I will recommend your service!
Another big plus is the only dealer who answered immediately, calculated the cost and ordered me a spare part. It was simply impossible to reach the others!
Great company! Almost ten years ago, we bought a brand new Taito Corolla and serviced it in the center for the entire warranty period! The service center team is very collected and professional). Thanks!
The seine is unreasonably high! It is cheaper to bring it yourself, even taking into account all the hemorrhoids that you will have to experience during registration!
I've been to this salon several times. Friendly staff and generally pleasant attitude towards the client here. The salon is large and clean. There are cars in the salon, come and choose
It's spacious inside, the managers don't care about you. He went to choose a car for us after the third request, no one came up. Let's go to the hyundai center, we were greeted as dear guests. They bought a car there
A wonderful Toyota dealership. If you are interested in cars of this brand, you are definitely here. The staff is very polite and always helps. I especially want to express my gratitude to the specialists of the service department Pavel and Igor, as well as their colleague Zhasulan, thank you guys, you are a pro.
The salon is bright, clean, warm and cozy. The manager did not have to wait long. The car is repaired with a guarantee, sometimes you need to wait a week or two, but this is if there are no spare parts available
The quality of work is good, the staff is polite and friendly. But the paperwork takes a very long time. It's inconvenient to take time off from work. And the rest is great!
The seller Alibek is the best, he consulted very competently! After purchase, the car service is handled by the master of his craft, the Master Receptionist Pavel. Well done guys, if there was a salon in the city, there would be no price.Sh
Everything is at the highest level, polite reception, excellent service, food and drinks, waiting room, etc. in general, everything you need to come to buy or repair a car with comfortable waiting conditions. I advise everyone.
The service is a little expensive, it would be necessary to expand the recreation room, one room for such a large building, and there are a lot of people, I once sat on a chair for 4 hours, in my opinion, after 3 months I find out that there is a recreation room where you can at least distract yourself with a TV
The quality of work is excellent, the staff is polite and friendly, the attitude towards customers is good, they work quickly and efficiently, I recommend this company.
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Level 7 Local Expert
April 17, 2024
A great salon. Special thanks to the sales manager Askar. Quality of service 5+