There is a railway ticket office, working hours 4:00-6:00 , 8:00-12:00 , 16:00-20:00. Ticket sales for any train in Ukraine. Beautiful waiting room. The toilet is also for the disabled - contact the station attendant or the second-hand cashier. On the territory of the bus station there is a bus stop Kovyagi-Valki , and across the road Kovyagi-Kharkov. There are also a couple of shops where you can drink coffee and buy a snack.