My daughter lost her student ID for traveling on public transport in Astana. To obtain a travel document, you must provide a school certificate, a child's birth certificate, a 3x4 photo, fill out an application form and fees of 2000 tenge for the loss of a travel ticket. The service of the center staff took 5-7 minutes. Overall, I liked it. Well done

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Айгуль Ж.

Level 2 Local Expert

It is very inconvenient that this is the only place in the city. They don't want to make several service points in different areas of the city. Everything is NOT for the convenience of people. And inside this service center, everything is so shabby, worn, stale, untidy, everything is so poor that it's just unpleasant to be there. There is not even an elementary sanitary condition in the toilet - soap. They are rowing such money from the population , but they are sorry to spend it on service centers. The maintenance staff should be more polite.

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ALIK

Level 17 Local Expert

It is necessary to create a service for servicing clients of the limited capacity of the MNG, since there are no ramps of the entrance group to equip tactile reflectors, handrails, etc. The akim of the district should take control., and it is necessary to make a weekly round to the heads of the department.

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