Maps • Yerevan • Bus transportation

Транспортная компания Luxe Voyage

Rating 1.0
Yerevan, Leningradyan Street, 1/2

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Yerevan, Leningradyan Street, 1/2
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Panorama
Rating 1.0
23 ratings
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8 reviews

Level 5 Local Expert
November 9
A terrible carrier. I shouldn't have read the reviews in advance. I checked everything on myself. Let's start from the beginning: 1) We ordered tickets for the big bus Tbilisi - Moscow. A minibus arrived, in which we barely fit. So you also have to go with a transfer. Instead of a direct flight 2) The minibus arrived for the flight 3 hours late. 3) on the way, the driver smoked in the cabin, despite the fact that there are children in the cabin. 4) the interior heating is not working well and it is very cold. 5) one driver on the way, along one of the most dangerous serpentines, did not sleep and drove non-stop. 6) constant incomprehensible packet transfers en route. 7) the door to the minibus opens only from the outside. Which is dangerous from the point of view of fire safety. 8) the condition of the minibus is terrible. Besides the fact that it's all shabby inside. So it also stalled on the way somewhere in the steppe. We waited 2 hours for the battery to be delivered to us. They were pushing this minibus. As a result, after more than 2 hours we drove. To stall again after 10 minutes. After that, we were taken on a cable to the repair, where we have been for the second hour. And we still don't know how and when we'll get there. NEVER USE THE SERVICES OF THIS TRANSLATOR. Read the reviews first. Don't repeat my mistakes. I hope my review will help someone make the right decision.
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1
Level 3 Local Expert
October 13
It's terrible! That's not the right word. We had to leave Tbilisi at 8 p.m. in a seven-seater minivan to Mineralnye Vody. As a result, it turned out that a 20-seater bus was coming from Yerevan, full of people. And we got into it instead of 8 p.m. at 1 a.m.!!! Our requests to return the money to us, and we were waiting for the bus all these hours in the office, we were answered rudely that the money should be returned to us by the site where we bought it. We turned to the aggregator's website, where we purchased tickets, and the site's support service could not contact the representatives of this office, who were sitting next to us. Representatives of the company in the office said that they did not understand anything about online and so on, although they were constantly poking something in the laptop and they had all our full name and travel dates. Their comments were like this: well, since you've seen bad reviews about us, why did you buy tickets? Sit and wait, the bus will arrive. We asked to contact the driver of this bus to clarify the exact time of his arrival in Tbilisi. The office workers, as it turned out later, called some leftist person (after talking to him in Armenian, which we do not understand) and he told us over the speakerphone that he was the driver and would be there in 30 minutes. So another 2 hours of waiting passed. As a result, the bus arrived . We asked the driver why he was lying to us on the speakerphone, it turned out that we were not talking to him. A woman with 2 children was waiting for this bus with us at the same time! . And she was also rudely answered all her questions, raising her voice at her. I will tell you about the driver separately. During the conversation with him, it turned out that he was traveling on the route Yerevan -Tbilisi -Mineralnye Vody - Krasnodar -Anapa. And attention ! The man was not sleeping. And he talks about it himself. We were driving at night along the Georgian military road along one of the most dangerous serpentines and the driver did not hide that he was falling asleep on the move and tired. The bus stopped after each stop , and miraculously started up . The result of our trip with this carrier. We waited 5 hours!!! bus. And we missed the plane in Mineralnye Vody! And believe me, no one will return your money to you! Luxury Voyage is a very big name! I would like to say obscenely about these people. I 'd rather not say anything ! WE DO NOT RECOMMEND contacting them! And your money, time and nerves will be safe. Ekaterina and Mikhail
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1
А
Level 3 Local Expert
August 18
Good afternoon !!! My trip is not over yet, but I really want to express my frustration and unhappiness by contacting this ept translator. Absolutely, in the full sense of the word, the transfer is not established, the equipment is shit, it breaks down, the ratio is zero, that people deliver it in the background, but their cargo and muddy transfers are in the foreground. The saddest thing is that you are naked as soon as you contact them. You will be promised comfort, but there is none. The transport is dirty, spat on, the drivers swear. If you hear the name of this carrier, please run! I highly do not recommend it!!! Personally tested!
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1