The room was not cleaned upon check-in. They moved into a dirty one, and we had to ask them to clean it up ourselves. They demanded to make a deposit before checking in, although this information was not available at the time of booking. We just didn't check in without a deposit, we were lucky that we arrived in the afternoon, and not in the evening when the exchangers are closed. The room itself is spacious. The stove was not working, the foreman was called. Cooking utensils were requested. They didn't want to give out the iron, they said that it was allegedly missing, on the trail.It was a different day for the administrator, she gave it out without any problems. The cleaning is so-so for 3. The location from Volking Street is convenient 15-20 minutes, 25-30 minutes walk to the pier.The staff is lucky, one receptionist is responsive, the other just pretends that she doesn't understand even through a translator.