The clinic is very cozy and clean
They applied to sterilize their dog, and a post was posted on Instagram on the clinic's website that a 20% discount on sterilization was valid until the New Year.
On the phone , we were told that it was about 176 rubles . The umbilical hernia was also removed during the operation.As a result, they paid 317 rubles for all the procedures. Unlike other clinics, we were given just a check, without a transcript of the cost.Now it's unclear whether the discount was made or if, since we didn't ask, they didn't mention it. By the way, the comment on Instagram was deleted instead of contacting us and clarifying the situation. Therefore, the impression of the clinic remained very contradictory.🤷
I would like to thank ALL the clinic staff who participated in the treatment of our kitty Boney. Special thanks to Natalia Vasilyevna, who did everything possible and impossible to help her. She empathized with us, came to help despite her day off. To Dr. Polina, the administrator (unfortunately I don't know her name) They were all as worried about our Bonya as we were. Thank you all very much!!!!
A wonderful clinic. They came for emergency medical help. The receptionist, with a calm, impenetrable face radiating disdain and discontent, offered to sit down to wait (there was no one else but us). She did not inform the doctor about the emergency and continued to sit at the counter. She deigned to go to the doctor through the clacking only after the second pet owner poked her in it. What is the answer? Just sit and wait. How long are you waiting? Just wait, they'll accept. When will they be accepted? /Silence/ Is it okay that in many emergency cases the minutes count?
If you are really worried about your pet and he suddenly feels unwell, then do not waste precious time and immediately go to another clinic. Personally, I don't set foot here anymore, although a few years ago it was the best clinic for me.