Tron
Contacts
Game Zone
+375 29 159-19-49
Show phone
Business hours
24 hours
Directions
Praspiekt Kliackova
236 m
Customer traffic and business hours
10:00Usually not very busy
Mon
Tue
Wed
Thu
Fri
Sat
Sun
115 reviews
January 29
The Tron Computer Club left me with only positive impressions. Modern equipment, powerful computers and comfortable gaming chairs create ideal conditions for a comfortable game. The friendly atmosphere and professionalism of the staff make spending time here especially enjoyable. We are also pleased to have a cafe with delicious snacks. I recommend all gamers to visit this club!
See original · Русский
January 28
A great universal place to relax, where you can play, and calmly chat with your company, and listen to music, and dance, and smoke a hookah, and have a cultural drink (there are no problems with food either, which is good news!). I would like to especially note the customer orientation – they will find an approach to everyone! There are extremely positive impressions about this place, I definitely advise you to visit!
See original · Русский
January 11
To begin with, the club is generally not bad, but there are serious disadvantages that completely negate all the positive aspects. We have been visiting this esports club for a long time and regularly, but from the very beginning, the complete lack of customer orientation is striking. Administrators, with rare exceptions, either do not know how or do not want to communicate with clients. At the counter and on the phone, there is indifference and incompetence. During all this time, there was only one administrator who really knew how to work with people, but, unfortunately, he has not been seen for a long time. As a person with extensive sales experience, I am particularly acutely aware of such moments, and this causes me irritation and dissatisfaction. But for the sake of high-quality computers, it was possible to tolerate this.
However, an incident happened that completely ruined my opinion. We pre-booked computers for 8 hours on a day off to ensure that we had seats, as there is usually a full hall at this time. Upon arrival at the club, it turned out that there really were no empty seats. When asked about the reservation, the receptionist casually replied: "The guys extended it, soryan, we don't kick customers off our computers." A logical question arises: why does a booking system exist at all if it is simply ignored? Why couldn't the possibility of renewal for booked cars be blocked?
No compensation was offered for the ruined plans. At least an elementary step forward, like a free game on another day, could smooth out the negativity. But instead, the situation was completely ignored.
The result: ruined plans for four people, disappointment and a completely ruined impression of the club.
See original · Русский
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