Long-term operation at the checkout. The queue does not move at all and only one cash register is open, of course, although there is less than half an hour left before closing.
A terrible separation.
The work of the ticket offices is not properly organized.
There is a long-term operation at one checkout, other customers are not warned. The wait is about 2 hours. All other cash registers are closed.
I have to contact this bank, as the insurance payment has been scheduled.
I won't come back.
There was no queue, but the service in this bank leaves much to be desired, for example, in remote branches they can, for example, leave to make tea for themselves without asking what kind of operation, and they are with me for 1-2 minutes most often. But in the central department, I must pay tribute, they took a queue for me to wait for her, so 4 stars.