I did my daughter's nighttime video brain eeg monitoring. I liked the fact that the mother or the child's legal representative was given a separate bed (previously, in other centers, I was offered to either go somewhere for the night or spend the night on chairs). The nurse does not sleep, comes in every 15-20 minutes, adds gel, because it dries quickly on the head and apparently it turns out to be a bad contact. Everything in the room is clean and tidy. If necessary, I will come here with the child again.
I was in their department at Mangilik El 35. When making an appointment, I described my diagnosis in detail, clarified that I needed a neurologist who specializes in this, and asked if this clinic would definitely suit me? The operator told me yes and recorded it. As a result, in the middle of the appointment, I find out that Yelubaeva's doctor is an epileptologist, and he does not deal with my disease even close. She offered to undergo other studies and go to another doctor. Well, thanks, I already knew that I didn't need an epileptologist! The doctor did not conduct any research, except to move a hammer in front of his eyes. I looked at past studies with one eye, I did not look at discs and MRI scans. At the reception, I tried to resolve the issue of a refund for the fact that I was booked to the wrong doctor, and an appointment for a minute costs 10,000. The receptionist refused to give the receptionist's number. The call center was redirected to another number. There, the administrator Assel tried to blame all the blame on the doctor, said that the money would not be returned, the service was provided. I warned that I would write a claim and go to the higher authorities. Let's see how it ends, but you can't work like this. I give money to get normal services, and this is just to sell something more expensive and additional examinations. I do not recommend anyone to go there.