Tsentr Zdorovya Zhivotnykh
139 reviews
September 12
I want to express my deep gratitude to you Kirill Alexandrovich. You are a very sensitive and kind person. A true professional in his field. I can say that there is magic in the world and it comes from your skillful and affectionate hands. You return health and life to your pets, and happiness to their owners!!!! I appreciate the prosperity of your Veterinary Clinic. All blah to all of you
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December 18
I would like to express my deep gratitude to the clinic and our attending physician Anastasia Andreevna Sidorenko. This is a Doctor and a Man with a capital letter. We arrived at the clinic with two cats. The cat lived with us, an old one and a kitten that was picked up from the street. At first, the kitten got sick, they went to other clinics, there was no sense, the condition worsened with the prescribed treatment every day. Then the cat got sick and was in a very bad condition. The cat was choking on coughing, had a stuffy nose, and had a high fever. The kitten had lethargy, high fever, cough, wheezing, purulent eyes. When the cats started to suffocate, we immediately broke off and went to this clinic (it happened at night, the clinic works around the clock, this is a huge plus!). We were quickly accepted. They immediately provided help and diagnosed rhinotracheitis. The right treatment was prescribed! The cats were on the mend. We often went to check the condition. They work very fast. Everything is high-quality and professional. They treat the owners of baby animals with respect, and the animals themselves are treated with care and affection. This clinic in Mogilev is the best! Thanks to Anastasia Andreyevna, her attentiveness, literacy, our cats got better and got rid of this terrible disease. Thanks to all the staff of the clinic for their help in saving our cats. Special thanks to our beloved doctor!
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July 6
Good evening!!! I want to say that I have never commented or left reviews anywhere.. but here I can't stay away. I'm telling my story. My cat has been living with me for 17 years. He became very ill.. He began to vomit blood.. Panic, fear.. This is a member of our family.. anyone who has animals and loves... will understand me.. I was advised to go to this clinic and I went there after driving 60 km. I can write for a long time and in great detail... what happened and how.. I can say one thing!!!!!! Apparently I got on the wrong shift... the meeting was very unfriendly.. unsanitary conditions are complete... excessive rudeness !!!! Arrogance!!!! Having recognized the cat's age! The only solution to the problem was to euthanize!!!((((boorish attitude towards my pet and me!!!(((😢 I couldn't put you to sleep!(🥲they prescribed a huge treatment ( thanks for that)but!!! As soon as I applied it.. the cat was getting sick ( ((😢 and the verdict was given to us to live 5-7 days .. YOU'LL BRING IT YOURSELF!!!We've already had three weeks of life.. Yes, the cat is weak, but we live..!!!!!!! Let's eat!!! We go to the toilet!!!
I want to contact the clinic administration!!! You are a private clinic!((( people are talking to you ! Yes.. Let the crazy ones with their love for their pets.. But we're going for help.. and we want a NORMAL RELATIONSHIP... not only to our pets, but also to us!!!(((( And I plunged into full trash!!! No one knows how my cat's life will turn out next... but I will not send anyone to you anymore!!! TIRED....I'M SICK OF EVERYTHING!!!! CHANGE JOBS!!! But humanity must be...!!!!!(((((😢😢😢I think everyone will see and understand my comment! Who should...😞😞😞 thank you for the attitude and timely medical care to my pet!!!!😢 Have a good meeting!!!!(((((
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November 12
I decided to write a review on visiting this institution.
First, I'll tell you the background. My cat got poisoned. I started noticing symptoms after July 2, when I found her on the street. She got out of the window (I have the 1st floor). I found her lying by the trapdoor leading to the basement. Unfortunately, due to my own inattention, I did not attach importance to the symptoms manifested in my pet. later on July 8, he applied for help to this institution. When I was in this institution, the following manipulations were performed: a blood test was performed (the result was given), they claim that they X-rayed a cat with poisoning (it is unclear why and the result was not given even after the trial), ultrasound (the result was not given even after the trial), psychotropic anesthesia was injected (to a cat with poisoning), the cat was not It is weighed, for which there are supporting documents. they claimed that they provided some other assistance, the contents of which I was not offered to familiarize myself with even after the trial and during the trial and could not provide evidence of the fact of providing this assistance in court. 465p was paid by checks. They claimed that I owed 170p . I came to look at my cat on July 9th and eventually took the cat away on July 10th. After this clinic, my cat lay on the floor for 4 days and died. during this time, I managed to go to another clinic because I doubted the ability of the doctors of this institution to provide services at a sufficient level. as a result, a completely different diagnosis was made in another clinic and a completely different treatment was prescribed. in court, the staff of this clinic claimed that in another clinic, the staff of another clinic politely sent me away, although I explained to the judge that the staff of another clinic managed to convince me that it was not possible to cure my pet and, trusting their qualifications, I wrote a refusal from further treatment.
On July 14, I wrote an application to the police to conduct an inspection at this institution. As a result, there were no claims against this institution according to the documents.
I called this institution on 1.08.24 in order to refund funds. I received a call back on 08/14/2024 with threats and insults against me from the staff of this institution. About which I wrote a corresponding statement to the police. The police took measures in the form of a preventive conversation.
Next, I addressed the State Control Committee with an appeal to check the pricing in this institution. The KGC redirected my appeal to the relevant body and according to the documents, this clinic managed to prove its "purity" from the point of view of the law.
Then he wrote a lawsuit and appealed to the court. In my opinion, the judge did not find my evidence convincing and apparently considered that all the documents I provided received from the clinic were absolutely correct and as complete as possible. I considered it appropriate to attach to the case materials the documents that the clinic staff had prepared for the court session. Despite the fact that the clinic staff did not provide convincing evidence that they actually provided the services described in their documents. The judge considered that in order to make a decision on the case, it is necessary to hear the expert's opinion and hold from 1 to several more meetings on the case. A total of 2 preliminary meetings were held on September 3 and 23. According to the results of the meetings, the judge proposed to conclude a peace agreement and abandon mutual claims against each other. Despite the fact that the fact of the provision of services by this clinic has not been proven. Considering that further meetings would not lead to the satisfaction of my claims, I had to sign a settlement agreement document. Although I do not think that it is possible to put up with such an attitude towards people as the staff of this institution. I received a receipt (an unidentified document from representatives of the clinic) that they have no complaints against me.
I admit the fact that I did not conduct an examination of my deceased pet after his death. I did not conduct this study because, in my opinion, this document would not have been decisive for the court, since even when receiving the results of the examination, the clinic staff had options for how to behave in order not to admit their guilt, namely:
1) when confirming the diagnosis, I become the guilty party
2) if the diagnosis was not confirmed and another diagnosis was established, the clinic staff would tell me that you did not show up for an appointment on 12.07 (yes, I did not come to the appointment, so I thought they could not help) and what you did with your pet in the period from 07/11/2024 to 07/14/2024 we do not know and we are not responsible for this We're carrying it.
3) when conducting an oral survey, I do not know which side the expert would take.
I tried to describe what happened as unbiased as possible. I can't judge how well I did it.
Let people read and think about the quality of the services provided and the possible consequences in the event of a dispute.
I attach the documents (their photos) from the "clinic".
In my opinion, all they want is just to take as much money as possible without providing any services to the person.
Documents on "services provided (calculations)" and "contract" were not issued even after court hearings. as an X-ray and ultrasound have not been issued. although I don't need them anymore since the pet has died.
PS Wherever you turn after this institution, even if you are right, you will still refuse to be wrong.
The response to the organization's response. If you have provided assistance, provide irrefutable video materials confirming the assistance. You're lucky to live here. I will not forget this attitude towards me and my cat in 20 years. And I won't leave it like that.
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August 31
I do not recommend contacting this clinic, it's all the same for small animals.28.08. I turned to a specialist rotologist, complaining that the Syrian hamster has an eye falling out, a swelling is not clear above the eye, coughing, breathing heavily, sluggish. The specialist said that it was from sawdust, the hamster sneezes that he has it for sawdust.She did not listen to the hamster's lungs, did not offer to do an ultrasound.She prescribed eye treatment and said if the hamster does not eat, then fatten it with mashed potatoes, I did so, what the rotologist recommended.How I dropped antibacterial drops on a hamster's eye.After 2 hours, the hamster got worse, he began to wheeze violently, he could not move,his sides swelled,convulsions began on Thursday, today he started bleeding, but he was still breathing and sleeping when I called this vet clinic today, we were denied veterinary care, the hamster is suffering very much at any moment he may die.All this could have been avoided if the rotologist had examined it properly, taken a picture or ultrasound and listened to the lungs, and prescribed the right treatment, unfortunately my beloved pet died.
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October 7
I'll get right to the point!THE HORROR!!!The clinic, as well as the entire staff, struck me with their indifference to animals.I am silent about prices, in those moments when something happens to our pets ( these are our children , our family ), we are ready to give all the money in the world ( their cash register).
The whole story of my beloved girl's dog, I will not describe it for too long, the main thing is the very meaning of this comment.By the way, for the first time in my life I am commenting on something and even more so I am writing a review.
In short, I will say: my dog's health was reached - this "health center" with its ultrasound 10 times (this is their cash register), with its analyses (again their cash register), etc. I will also keep silent about the relationship in the presence of the vet clinic and their rudeness on phone calls, to the point that if I had not come to my senses and turned to another clinic (where they operated on her without delay and told me you applied on time) ..You understand the consequences that would be!
Good health to all animals!Take care of your loved ones!
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December 18
I am very satisfied with the services of the veterinary clinic. The doctors showed great professionalism and care to my cat. They were attentive, provided full information about the treatment and monitored his condition. In addition, the staff was very friendly and helpful, which created a pleasant atmosphere in the clinic. I recommend it to all pet owners, and I sincerely thank them for their work.
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October 2
I don't know how many of our pets have to die before such veterinary clinics are closed.
Where do doctors learn such cruelty and commercialism?
They have neither humanity nor compassion
If you want to seek help, know that your pet will not be treated like a patient. They don't care about you and your pet, they take advantage of our hopelessness, pull the rubber, doing unnecessary procedures for additional earnings, instead of providing real help
Reading negative reviews, you think that nothing will happen to you, that it will bypass you, it's something for others, but not with me.
Unfortunately, we got on this rake and the pet will not be returned.
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December 18
I want to thank the clinic for helping to provide veterinary services and save the lives of my precious pets! The staff is highly qualified, tactful, attentive to clients and small patients. Assistance was provided as soon as possible. Minimum stress, maximum quality. Special thanks to the doctors of the clinic and all the staff. Mogilev's best animal rescue clinic!
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December 18
I want to express my deep gratitude to Dr. Anastasia for the professional help provided to my family member.
Also, for the sensitivity, accuracy and professionalism of the clinic staff🫶
Thank you for your hard work.
Sincerely yours.
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October 14
We have been to many clinics, this is the BEST in everything, many thanks to Vyacheslav Sergeevich and Andrey, they treated our cat, injections, ivs, everything is in place, they immediately did an examination, tests...
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November 16
Hello. I would like to express my deep gratitude to Yulia's doctor.She pulled our rat Shura out of the grave today.It all happened suddenly.the rat choked, she was gasping for air with a roller and foam was flowing from her mouth.it's good that there is such a 24-hour clinic.We went to you without thinking about it .we were accepted very quickly, not a minute of waiting, everything was prompt, competent and professional.Julia, thank you very much, you are an excellent doctor and a wonderful person
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September 12
I would like to express my deep gratitude to Kirill Alexandrovich. For his clarity and professionalism.
We are very glad that we got to him. Our ponytail has become as cheerful and cheerful.
Thank you very much!!
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November 4
Employee Cyril refused to fix the bandaging of the "blanket", citing the danger of being scratched by a cat. They called, explained that it was necessary to re-tie the blanket, it did not work on its own due to lack of experience. They warned that because of the blanket, the cat is stressed and aggressive. Kirill immediately said no, he doesn't want scratched hands. Here's some help for you. Since this clinic is one around the clock, there were no other options.
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October 21
I want to leave my feedback, maybe it will help customers and their pets NOT TO DIE!!! at the hands of these horsemen.
We brought the guinea pig to the clinic with the suspicion that she was pregnant, we had an ultrasound and X-ray and were told that she was just fat, we needed to feed less....and there was no pregnancy.
As a result, we began to feed her less, and a month later she gave birth to two adorable babies. But one died soon after.
Because of those infernal experts!!!!
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December 18
Thank you so much for the service. Sensitive and responsive doctors. I arrived in the evening with my dog, they took me right away, explained everything, everything is in place. The dog recovered two days later. We will apply only here
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September 19
Kirill Alexandrovich is really a doctor from God! I express my great gratitude to him for saving my beloved Friend, for the reverent attitude, for the clear treatment without unnecessary imposition. thank you.
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September 12
Hello, I contacted the cent with my dog!very good ones .kind and helpful doctors are very grateful to them for their sensitive attitude towards visitors, thank you very much!!!!!!
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September 19
I want to express my deep gratitude to Kirill Yakushev! This is a doctor from God! He saved our beloved ponytail when we were completely desperate! Two clinics refused us, offering to euthanize a young dog. But Kirill Alexandrovich is a Doctor with a capital letter! He not only saved the life of his beloved, but also put our boy on his feet! THANK YOU SO MUCH again!!!
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June 4
I want to express my gratitude to doctor Nikolai, he saved my dog! In one of the clinics in our city, they could not help us and did not even diagnose us! The dog was in serious condition, constantly salivating, could not stand on its paws. After holding her for an hour and a half, they gave her to me in the same condition and said they didn't know what was wrong with her!!! In a panic, I went to Kulibin, Nikolai met us and assumed from the doorway that the dog had an allergic reaction. I quickly did a blood test, listened, took her temperature, felt her, asked under what circumstances she became ill. The dog was walking in the yard when I noticed that something was wrong with it. After examining her completely, the doctor was convinced that it was an allergy, possibly a bee sting or wasp sting. After giving her several injections, he put her in a box for oxygen, because according to the picture, she began to have pulmonary edema. I took her away in the evening, my girl recognized me immediately, there was no saliva, she was running and rejoicing at me! It's just a miracle!!! In the morning we arrived for an inspection, everything was fine. I am very grateful to Nikolai for his professionalism, he saved my dog!!!
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June 20
I made an appointment for an ultrasound at 9:00 in advance. Upon arrival, the doctor (the girl) rudely said that the doctor was in surgery and it was necessary to wait 40 minutes and that was not accurate.Well, I decided to take biochemistry for now, since it will be ready only the next day. This doctor took an analysis, shaved the dog's paw without even asking me and at the same time stained the dog's paw with blood. During the calculation, she started saying again that it was my fault that she was rude to me...After such a service, I no longer want to visit your clinic. Although we had seen the young doctor before, he was very attentive. Then what is the record for? Why should I put this time in my day and not get a service?
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September 27
In principle, they helped quite well. It is convenient that the street is deaf, put the car side by side.
There's not enough space in the hallway to wait.
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September 21
If you want your animal to die, then feel free to take it to Kirill Igorevich, you will definitely not find such diagnoses anywhere, not only will they not provide you with qualified help, they will also help you to go to the next world
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January 2
The clinic is the best in my opinion, thanks a lot to Oksana Sergeevna separately, she is experienced and responsive , and most importantly, she will explain everything in simple language as it is)
That would not have turned out to be unnecessary costs )
I highly recommend it ) my boy is alive and well, sleeping quietly next to me)))))
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January 30
I can't give any assessment!! It's a disgusting place!! They took 550 bel.rub from us in two days.As a result, the death of a young cat.Incomprehensible terminology, incomprehensible diagnoses, contracts are signed by only one party, they do not give anything out.We asked for help - suspected poisoning ; our first payment is 200 rubles .(for pictures, examination, blood sampling); the next payment is 200 rubles (operation), there are no forecasts, the animal was fading away before our eyes; then - stay in the clinic allegedly under supervision- 100 rubles a day.(this is already at a discount!!); the cat was dying in agony (and we also paid a lot of money for it in the hope of the best). In my opinion, it would be more humane to euthanize a hopeless animal, rather than prolong life with heart-stimulating drugs in order to pump out more money.The owner of the animal is a pensioner! For two days of torment of his pet, he gave away (he did, because no checks were punched through the cash register) his entire pension. God is the judge of such doctors!!! In general, a full check of this institution, all documentation and qualifications of specialists will not hurt!!!
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April 16
A wonderful clinic.
We contacted her in an emergency situation - our Labrador injured his paw with a vein injury, the bleeding did not stop. When we called the clinic to find out if they would help us (there was no surgeon in the other two round-the-clock services), a competent specialist answered us: clear substantive questions, competent recommendations. The clinic itself was greeted very kindly. The assistance was provided in a highly professional manner. Very affectionate treatment of animals.
When a FRIEND is covered in blood, you knock and the right doors open.
thank you.
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October 14, 2023
Hello! On behalf of our whole family, we express our gratitude to the wonderful veterinarians, professionals in their field, for their care, responsiveness, professionalism, as well as affectionate and caring attitude to our pet. Also, special thanks to the doctors Anastasia and Julia, you are the best!
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November 9
If you want to lose your pet, then that's where you're going. There is zero knowledge. Go study and improve your skills.
They can't diagnose it, they just shrug their shoulders. Horror
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June 12
I would like to express special gratitude to Andrey Sergeyevich Yeroshchenko for the treatment of our Ponytail cat! and also Kirill! The cat is healthy! Thank you and your clinic guys!!!
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March 9
It was my first time with a rabbit. I can't say anything bad at this stage. I visited Dr. Vyacheslav, he had some doubts, but he prescribed the right treatment, did everything that was necessary. ultrasound, X-ray, blood, IV, medications for home treatment. He described everything in detail. I communicated very friendly considering that it was the evening of March 8th and the owner of the rabbit was slightly under champagne . Specifically, Dr. Vyacheslav seemed to me to be a very competent specialist. The pet felt much better the next day
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December 18, 2023
A wonderful coint, my dog had breathing problems, they came, explained everything. The staff are very polite and erudite. They helped, explained how to take care of the dog after treatment and what procedures need to be done. We are very grateful!
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December 18, 2023
I am very satisfied with the services of the veterinary clinic. The doctors showed high professionalism and care for my kitten. They were attentive, provided full information about the treatment and monitored the condition of the animal. In addition, the staff was very friendly and helpful, which created a pleasant atmosphere in the clinic. I recommend this clinic to all pet owners, and I sincerely thank them for their work!!
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June 14
06/14/2024 a girl dog was brought in for sterilization. As a result, they call and say: the dog died. There was a girl who sneezed for 7 months. No tests were performed on the dog before the operation. You can figure it out as much as you want, but it won't bring the dog back.
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April 5
The best clinic in the city, and most importantly around the clock, we gave birth there and were treated for a tick and an intestinal infection, thank God every time thanks to all the doctors, it ends well.I wish you grateful clients, strength and health to every doctor.
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June 26
they conducted an examination, blood sampling, two injections and an IV. the catheter was left in the paw, but the next morning the paw was very swollen that the dog could not move normally. all because the doctor squeezed the patch very hard...
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December 26
they did not pay enough attention to the animal, did not carry out the necessary tests and therapy, time was wasted and the cat died.
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January 7
I was dissatisfied, the dog broke its paw, 2 months with knitting needles , the last time they were at the reception they said that in 2 weeks they would come and take off the knitting needles, I arrived today, and the girls said "we can't take it off , we don't have enough strength" .....Excuse me?
It turns out there are no guys on Sundays to take off the spokes, but no one told me about it.
What kind of negligence?
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September 2, 2023
Around the clock, which is a very big plus and very important, it is possible by appointment, so that the queue does not wait, if you need to come for a repeat appointment, for example, and to work, it is not cheap for me, but...., I applied many times and the only thing that doctors come across is different, there are just gold ones that immediately the correct diagnosis will be made and they tell, explain, very polite, they will calm both you and the pet, but there is also a complete opposite
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November 12
Excellent vet clinic.Affordable prices, wonderful staff.
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February 20
I would like to say a huge thank you to the doctors of the clinic!! real professionals in their field!
we applied to this institution not once and were delighted every time! every doctor gives the impression of a person who does his job to the maximum, while showing great love for his work!
in my opinion, this clinic is the best in the city, since your pet is definitely(!) they will help, not make it worse, and they will explain everything clearly to you.
I sincerely recommend this particular vet clinic! your pet will be healthy and you will be calm!!!
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April 2
It's a pity to put even one star. I hope this review will help at least someone not to step on our rake! Thank you for your time and nerves. After installing a catheter to drain urine to the cat, the pet was buried the next day! A valuable lesson!
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September 21, 2023
I went to the clinic around 22:00. The smell was terrible, unsanitary. They took tests , did an ultrasound, X-ray - 170 rubles in the trash . The diagnosis is incorrect (we went to another clinic in the morning). They didn't give me anything except tests. I called and asked to provide everything else. They promise that they will send it. After repeated calls, they refer to full employment. They haven 't given anything away yet !!It's a terrible place!
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October 9
They could not take an ultrasound of the cat in time, the question is whether they did it to her remains in question..The cat is dead!
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November 26, 2023
I applied to the clinic literally today, specialists in their field were working. They explained clearly what to do with the cat after the operation, calmed down. Thank you, Nikolai and Oksana, you are the best
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October 9
Animals are treated very badly, no effect from the treatment was observed for a month
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August 28, 2023
Thanks to the girl veterinarian for helping the pet early in the morning.Everything is done professionally.I am very grateful to the clinic that there are doctors working around the clock.Thank you very much, and sorry for the fuss on the part of the victims!!!May God grant you health, love and happiness!!!
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July 30
Everything is on the level. Professionalism, attention. Work schedule
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February 5, 2023
Unfortunately, we arrived at this clinic late. After the Bazylevsky clinic, in which a cat with kidney failure was injected with medications that were categorically contraindicated, we went here for help, because our pet was getting worse and worse by the minute. The doctor here tried to do everything possible to save the cat. But it was too late and nothing could be fixed (what was done in another clinic). To our great chagrin, the cat began to die in severe agony, so he had to ease his suffering...(((
BUT! The doctor tried to do everything to help him. For this, and a 5-star rating!
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October 8
The cat died because they did not do anything, the cat was just in their hospital, they did not give the results of tests on their hands (whether they were at all then).
I also paid a large sum for this.
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December 21, 2023
I would like to wish the doctors of this clinic good health, and express my gratitude. I took my cat and didn't regret it, everything is fine now.
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