Terrible service. We were treated with acute pain, our district pediatrician had already finished the appointment, they said there was no point in going to another doctor, you can sit for two hours and not get in, since there are no coupons anymore. At our insistence, they sent us to room 109, a general practitioner, where we waited in line, and when it was time to visit the doctor, she refused to see us, citing the fact that she had another patient at that time. We went back to the registry office, where we could not achieve anything, and when we said that we would complain to the head, they replied, go ahead and complain. We haven't achieved anything, the disgusting attitude towards people, what's going on, how to be, where the world is going. First of all, it is necessary to restore order in polyclinics and hospitals, complete chaos is happening.
I will not recommend this clinic to anyone, probably the worst of many clinics. What I have met here, I have not met anywhere. It is unrealistic to pass a medical commission. Infectious disease specialist Vasyutin did not want to give sick leave, because at the time of measuring the temperature, she was not there, which is logical, because a person shot her down early in the morning, but according to the logic of this doctor, it was necessary to endure and go with a temperature and it did not matter that she was rising and could have risen to 40 if she had not been shot down. In addition to the temperature, there were other complaints, the man could barely stand on his feet, but the doctor apparently didn't care about it.
I am generally silent about the quality of service of some district doctors.
Surgeons also leave much to be desired, because in their opinion, if you have something that hurts, but there is nothing in the picture, then you are healthy.
Everything is known by comparison.If you undergo a medical examination, it is very inconvenient to do 2 days a week, but if you really want, you can go through these 2 days.The disadvantages are constant queues and it is difficult to take a ticket to the right specialist (doctor).even through the Internet, there are no coupons for a therapist and an ophthalmologist
I tore my leg muscles, came an hour before the opening, stood in line for a ticket, there was nowhere to sit, all the seats were occupied. There were no coupons for the surgeon.
They can never find the card, where do they hide them there?
And when they found out that I have a Novopolotsk residence permit, they sent me to the fifth floor to write an application for medical care (there is no elevator) I walk with difficulty, my leg won't bend. I liked everything! There are a lot of sincere old retired women working.
It's not possible to get through to the reception in the morning, as if they're hanging up! The queue for the therapist is such that you don't want to stand, even if you feel bad! We managed to get a ticket to the surgeon for 2 weeks in advance, i.e. if something bothers you, you won't get in for a couple of days. In general, the clinic is not bad, but there are a lot of nuances in the records for doctors.
The worst clinic! Today, the pressure was 170/100, the pre-doctor's office diagnoses a hypertensive crisis and immediately sends it to the offices! I could barely walk! Wait for the cardiogram, go up to the therapist on the third floor, then go down to the first floor and in the other wing go up to the neurologist on the second floor! And the neurologist says, you're going to your local therapist in Thunder! Well, at least they gave me a captopril under the tongue! But at least die! This is our medicine!!!
The largest polyclinic in the city of Polotsk. A multidisciplinary medical and preventive institution providing outpatient care to the adult population. There is parking for cars in the courtyard of the building, but only for official special transport.
Bike parking is very lacking. And so it is very convenient and affordable. And the bus stop is nearby. What they say about queues, they are everywhere. In any clinic. If the queues are long, then there is a demand for specialists🤗
It's a disgusting clinic. There are more than 50 people in the office, while the deputy chief physician of the polyclinic recognizes the incompetence of the staff.
I arrived after the competition, my whole leg was blue, swollen, instead of providing assistance, I was sent to the 23rd office, I sat in line and as a result they said the reception was over, go to the 21st office, and there is already a queue too. to get at least some help, you need to go through 10 circles of hell, mu-da-ki! from such gatherings in the clinic - not that the leg will hurt, but soon hemorrhoids will appear.
It is not realistic to pass the driver's commission at all. The commission runs from 16.00 to 18.00. I took the queue for an ECG at 16.30 ... at 17.58, the nurse Olga Nikolaevna Skachikha defiantly left and closed the office and it's all the same that people did not pass, even though they sat in line for 2 hours. At the same time, the optometrist (did not remember the name) accepted everyone who took the queue.
And the commission twice a week for 2 hours is a nightmare! Pay the money, take time off from work, but they won't accept you because their working day is over
The location is just super, in the city center and a public transport stop nearby. However, there is no parking for personal vehicles. We'll have to leave it along the road.
Polyclinic, like everywhere else.
I want to mention the wonderful therapist of the 38th precinct, Dr. Janusz! A wonderful doctor, always high-quality and qualified help! He explains everything clearly and enters into the situation! Thank her very much!
Of course, I would like a better attitude, I won't get through to the reception, I still have to spend an extra hour on time coupons.... But what do we have🤷♀️
It is not always possible to take a ticket at the right time and date to narrow specialists. There are crowds of people everywhere, there is always an opportunity to get sick if you come in healthy))
I thank the doctors of the women's clinic - N.A. Yushkevich and Y.M. Myshlok - for their professionalism. Doctors, to whom you go to an appointment during pregnancy without fear, explain everything, do not intimidate. Pregnancy management under their wing is a pleasure.
You take a ticket for one time, and you go to another, then I don't understand the use of them. It is very difficult to get to a doctor, and in any category. I got to a neurologist, a long way to him through a therapist, and I liked the doctor, the treatment helped
No worse than others and no better - queues!
The reception of specialists does not fit into the framework of the allotted time. The coupons indicate a certain time, but this, unfortunately, is conditional. The reception is ALWAYS delayed. And the eternal dispute at the door of the office - on coupons or on a first-come, first-served basis... The administration should determine this initially and for everyone.
I like the new therapist appointment system. You can also take tests without waiting in line, everything is nice in the clinic is clean, people as always want more
A nightmare! To undergo a medical examination, you need to take valerian with you. There are always no coupons, and since the morning (7.40). It feels like they're being distributed at night. The doctor does not accept without coupons, although there is no one under the office. It's crazy. Maybe it's time to think about an electronic queue, like in banks?
Polyclinic as a polyclinic. There are a lot of patients, but doctors try to accept and help everyone. Unfortunately, not all people understand that there are few doctors, but there are many patients and doctors are not wizards to accept everyone quickly. They are doing their best and even more. Because of this, scandals are arranged, thereby taking away time!!! We arrived with acute pain, the doctors did not refuse, despite the long queue and the delay in recording! Thank you so much to the doctors for their help 🤍
You can't get through to the reception and there are always no coupons, you would have already made an electronic queue, otherwise you sit for 3-4 hours and then a nurse comes with her friends and relatives and the whole queue is waiting
5 stars for being a stone's throw from home. It's not bad that X-rays, tests, and women's counseling are all in one place. I wish there were more specialists, but alas
I don't understand, you stand in line for an hour for a coupon, take a coupon to the therapist at number 1, come to the therapist and still sit for 2 hours to get in, the doctor takes a live turn, so WHY THESE COUPONS FOR AN APPOINTMENT, REMOVE THEM IF the DOCTOR DOES NOT ACCEPT THEM, we will write a letter upstairs, we are already tired
Legs do not want to visit this institution, they do not take a coupon, there are a lot of doctors who do not want to work, if there is no coupon, they will not even accept,
Excellent clinic. Polite staff. All doctors are in one place, which is very convenient.
You can also order a ticket by phone.
There are paid services. You need to call the phone number and order a ticket.
Convenient opening hours.
There are public transport stops nearby.
The train station is nearby (either 10-15 minutes on foot, or a couple of stops by public transport.
I recommend.
on the morning of 15.08 there are huge queues at the reception. To take tadon to the doctor (ordered by phone) it is necessary to defend for more than 30 minutes
The qualifications of the employees leave much to be desired. With a bruised knee, I had to run from floor to floor, and in the end they said that I was healthy without a bruise. It doesn't matter that I can barely walk
Polyclinic, as a polyclinic, and what did you expect? It is impossible to find out the schedule of the offices, except to be personally present and watch it. It seems that we live in the 21st century, but so far all the information is on some piece of paper.
You can only get a medical examination there quickly, it is problematic to make an appointment with doctors, and it is better not to get to some doctors.
They accept coupons, according to time, but you can also drop in to ask for something out of turn, for example, to pick up a prescription or statement, or if it got bad...I just took the ticket to the therapist, I didn't get up early in the morning, and someone is trampling on the ticket in the morning, you can sign up on the Internet... they carefully check for tests, fluorography, measure blood pressure, ask what's bothering you, even call home if you haven't been to the reception for a long time....in case of urgent problems, there is a quick X-ray and other help, an ambulance, etc...the staff is great., Always clean, tidy, simple.. Doctors are laconic, they know how to say so as not to disturb the patient in vain, even young doctors who are just starting to work.... ..medicines can be prescribed with an alternative, if you want imported, you want a cheaper Belarusian analogue, if there is one...I don't know how to tell anyone, but my clinic is super for me, thank God for 40 years of interaction with different doctors they allow me to say that...by the way, I also took a ticket to dentistry for free treatment without any special difficulties.... and it's not so difficult to sign up for prosthetics either...The waiting times for admission are small, taking into account the number of people with such problems...
Many thanks to the woman from the reception desk who saw my eye after a domestic injury, I had to wait a long time in front of the office for about an hour. But I have no complaints because I am not a citizen of Belarus. Thank you for accepting and, importantly, you didn't ask for money. Well, as a polyclinic as a polyclinic. But I liked the attitude towards the patients. The location is also convenient for the center of Polotsk.
Queues from 7 am, which do not disappear by 9, 2 work from 6 windows. People form 1 queue, as a result they turn out to be 4. A mess. An electronic queue is urgently needed
There are no questions about the clinic, but to get through to the office of paid services, that's another quest ... It's just busy around the clock…The mobile phone number that is given at the reception is constantly unavailable.
I will not write about the clinic, it has a + and - like the others, I will only say about the senior nurse. A wonderful man!!!! She helped with my problem. I listened, took her by the hand and solved the problem in a moment!!!! Thanks!!!
Everything would be fine, but the clinic is not small and there is no elevator at all, and the surgeon is on the second floor. And if you can't walk up the stairs, then how do you get there??? I'm not talking about strollers at all
Sometimes you have to wait more than half an hour.Specialists, lazy, even on a paid basis. The staff is rude, patients are shouted at. And they are reluctant to prescribe medications. They require evidence of a diagnosis. If you haven't applied for more than three years. They poison the cards in the archive. Then three years later, if no one asked, they destroy it. Although the man is still alive. The attitude towards customers, to put it mildly, is disgusting
It's very cool, I came to take a sick leave, my throat hurts, I've already got a runny nose, a cough, so I'm an osmatic in addition.
The answer killed.
No temperature is healthy!
you come to the doctor with a cold, with weakness and chills, without asking anything, they even send you to work with a medical certificate, just because there is no temperature!