The attitude of the majority of the staff is absolutely not caring. It is normal to make a diagnosis, write it down in a chart, and not say a word about it to the patient. When contacting a doctor, for example, with an increase in blood pressure, you need to be prepared for the fact that the norm may be recorded in the card, but in reality everything will be completely different. If, for example, in 10 days you have not cured the disease you have treated (with all their recommendations), then you will be told that you have not been treated and the sick leave will be closed. Referral for examination to other medical institutions can only be beaten out with a scandal.
Well, the cherry on the cake is that there are simply no doctors in the clinic, and you are forced to ride all over the area.
At the moment, the assessment is from the position of a pregnant woman: you can get to the therapist of the antenatal clinic, but you will sit there for oh, how long. Maybe you will finally increase the reception time?! There is an ultrasound room, but you need to go to the second maternity hospital, and for some reason there is a day hospital near the LCD room, where everyone goes with their infections. Is this a move to thin out the population, or what?
1) They refused emergency care (rabies vaccine) for the reason "By registration you are tied to another clinic, go to Gomel." They were not satisfied that I live at an address that they serve. They agreed after loud outrage.
2) They refused to let them see the doctor on duty because the card was not opened. Get it - no, first you need to wait two weeks for approval and we'll be *** that you have a temperature of 40. After loud indignation, the card was opened.
3) The doctor told me to come for a repeat appointment not on my shift (sometimes I worked hard). She arrived at the appointed time - the receptionist said that she was working a different shift. To the question "now they will put a violation of the regime on me", they spread their hands and said "yes". After loud outrages, the problem was solved.
Question to the administration: do your employees normally know how to talk, or until you start to get indignant, will they constantly send you to the ** th?
I have to interact with this clinic. Weak staff, who can also sometimes make puns in the style of : "You are ill, but you are able to work." And these are situations with prolonged laryngitis and a completely absent voice. The building itself is old, but well preserved. Another "nice" bonus is regular queues and a poorly functioning coupon system.
On 03.03.2020, the situation repeated itself, if there is a minimal opportunity, it is better to contact a private clinic.
they made repairs, it became prettier. with regard to doctors, it is better to keep silent.... there is an electronic queue for blood tests - it is convenient. you can order a ticket through the website, it is also convenient. but if you go in there, it's already difficult to get out...
The building is being renovated, the entrance group, the hall, and the territory near the entrance have recently been reconstructed. It is inconvenient that the gates are closed in the evening, and one side of the street becomes inaccessible for passage. I came across adequate doctors, coupons can be taken through a coupon.buy or at the reception.
They said the fluorography would be ready on a certain day. In fact, I arrived, they said I'm not ready yet, call to clarify when it will be
It's fine, I have no other business, I can just travel like that.
Disregard attitude
There are clearly not enough doctors, everything is not badly organized. But.... Doctors are different... There is not enough attention, but it is not their fault