Maps • Kyiv • Mobile phone stores

Tsitrus

Rating 3.5
Closed until 10:00 AM
Kyiv, Velyka Vasylkivska Street, 23

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Address

Kyiv, Velyka Vasylkivska Street, 23
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+380 (44) 237-06-89
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Panorama
Rating 3.5
11 ratings
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4 reviews

A
October 12, 2016
At first, they were deceived about when they could pick up the order, forcing them to waste 2 hours. Then suddenly one of the orders was cancelled, allegedly at my request. The support service promised a call from the manager within an hour. Two hours of silence. I call again and they promise me a call within 15 minutes. Along the way, the operator irritably asks me to dictate (for the second time) the phone number more slowly. 15 minutes of silence. To no avail. I'm going to the mountains without a battery, which I was counting on a lot. You don't have to rely on such a service.
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1
A
January 16, 2016
This is a frenzy)) How many times have I not gone here, this time I somehow failed. We will talk about the store on Leo Tolstoy. We took the phone there on 01/15/2016. Well... To begin with, the employee answers the questions incorrectly. I asked him about zenphones and got an answer - That's enough, we've worked hard. I completely fucked up the zenphones, despite the fact that I took mine from this very store earlier and the issue may be extremely controversial. To say that zenfone 2 is worse than Mitsui... "well, really, now there are Chinese, they need to be sold." In the course of communication, a phrase was fired "what you need for a women's phone, vkontakte, instagram, camera - this phone suits you. Equating the customer to some kind of TP without finding out the real needs of the person)) P*ed*c is simple) I can't understand what these stereotypical statements are about. The staff walk around like at home and do not look like a service staff. I had a feeling that I didn't come to the store, but to visit. Alas. the citrus administration, it's hard for me to find the words, but now I'm bombed by your store. I have finished shopping in this store for myself.
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1
Level 5 Local Expert
June 2, 2019
I handed over the phone under warranty, so I had to wait a very long time for the manager.
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