I am a guest of Belarus. When I am here, I am happy to visit the wonderful TSUM store. 09/15/23 I visited the cosmetics department, where an unprofessional seller Petukhov S.S. not only behaved in a habitual way, she also threatened me for writing a complaint against her in the book of complaints and suggestions! Petukhova made a mistake when paying for my product - she allegedly punched me with someone else's bonus card for the product. Instead of apologizing and explaining what was going on, she began to demand that I attach my bank card to the payment for the second time. As a result, I demanded to give me checks and my goods, since Petukhova was in no hurry to do either. She actually threw the product at me. Then I demanded to invite a senior in the department, who asked me to present a book of complaints, since Petukhova interfered in our dialogue with the senior. I had to leave the department because Petukhova was acting aggressively. After 7 minutes or more, I was finally provided with a book. When I started writing a complaint, Petukhova jumped out of the department and began shouting: "Write your place of work and address, I will come to you to figure it out!". I think that Petukhova should not work in a department store, which is the face of the city! Such actions are unacceptable and definitely do not increase the store's rating! Please consider my complaint an official appeal.
A good department store. It is always clean, everything is arranged very neatly. Polite staff. The assortment is constantly updated, especially I like to come here before the holidays. It is a very atmospheric and cozy place. And the dining room here is a separate kind of art!
One of the ancient architectural buildings of the city, very beautiful in the city center, in a convenient location, and the calories of the last century of trade prosperity are combined with the current innovations of trade, but as if time stopped and combined ..., there are always a lot of buyers, a huge range of Belarusian goods,high-quality staff service,well done!
A good store. Everything is there. Very good promotions often take place. There are many different related services: photo, watch and mobile phone repair, copy center, key making, etc. But the main thing on the second floor is an excellent repair of umbrellas, suitcases, bags, belts, zippers, installation of buttons and much more. We don't have such a high-quality repair anywhere else in the city, that's for sure.
Thanks to TSUM!!!
I don't understand why such prices are being charged?! Discounts and promotions on Thursdays, but it makes sense when the cost is 10-40% higher than in other stores. The assortment is not bad.
I would like to give it into private hands. And make a conceptual place out of it. It was great. And so the scoop. At cosmic prices.
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Elena90
Level 9 Local Expert
June 21, 2024
There is a large selection of products, discounts are always good on holidays and there is always a 10% discount on Thursdays. Of course, clothes are very expensive for both adults and children. I wish the staff to be more smiling and talkative, often angry sellers come across. And so a great department store👍
The choice of goods (for shoes, clothes) is small, due to the small retail space. For more efficient shopping, it is better to purposefully go to more modern shopping centers like Park City. Sellers are friendly, with knowledge of the availability of goods
The building itself, of course, is impressive in architecture and style, but unfortunately, under the beautiful wrapper there are absolutely useless departments with "cheap" goods. Therefore, the assessment is for the internal content.
The department store pleases!
The assortment of goods, customer service, promotions and your own transformations!
We made an elevator, a great dining room! Beautiful decoration of the building during the holidays
If you need any sewing paraphernalia: buttons, threads, needles, etc. - right here. I would especially like to mention the department on the second floor for packaging and decoration of gifts! Service, quality and a huge selection of packaging options. I definitely recommend it!👍
TSUM has always been the main store of the city since Soviet times. This is the best attraction in the city. Although
now it is inferior to shopping malls in terms
of assortment and attendance,
I go to the shopping center with pleasure and enjoy
shopping.
R
A variety of products. The friendly staff is always ready to help with the selection. Regular promotions, especially on the eve of holidays. Very convenient location of the store in the city center:there is a bus stop nearby and a lot of parking spaces. And a nice bonus is the placement of the popular Troika store in the Central Department Store
I work in the Central Department Store and therefore I can tell you everything better than a simple man in the street. The central department store is rich in a selection of goods for every taste and choice. There are discounts, promotions, offers and of course every Thursday there is a 10% discount. Our staff is very friendly and attentive. We welcome everyone and appreciate each of you.
The choice of goods is large, the staff is polite everywhere, there are discounts, but it's still expensive, the location is good, the only disadvantage is parking.. There is no place to park.
A great place to shop.A large beautiful building with beautiful architecture.I think that for many, this retail space is also associated with childhood memories, where we went shopping with our parents.A large selection of goods of a different nature.The staff is wonderful and courteous.
There is a good shopping center, there is a Troika grocery store, which is often visited by a large number of people. There are repair shops, sales of mobile accessories, shoe and jewelry stores. And most importantly, good service.
A good place for all types of goods , the price and service are good indicators , there are a lot of people among the disadvantages - but this is inevitable in any department store)
TSUM as TSUM, the store stands still, does not develop much, the internal design could have been better, there are shops mixed, and there are good ones, even with good goods, but I would like some sort of sorting of them, and so in fact they are mixed and each with its own style, and all this is a little disfiguring TSUM
The largest and best department store in the city. The range is constantly expanding, if you do not know where to buy a particular product - you can definitely find it in the Central Store! I recommend it!
A good store. A large assortment. A place where there is a lot and everything in one place. Discounts on Thursdays are a trifle, but it's nice. And if you buy for 100 rubles, then the discount is normal. I like that there are certificates. It is located in the city center, where you can always get there normally.
The choice of goods is good. The assortment is huge, which cannot be placed on a small area, especially in the women's clothing section. There are discounts, promotions, it pleases customers. The disadvantage in the shoe section is that the assortment of unknown manufacturers prevails.
And the biggest disadvantage is the location on the ground floor of the Troika store, from where the most unpleasant smell of fish, rotten meat, rot is constantly coming. I think the management will pay attention to this soon.
5 stars .
I didn't like this place before. And now I really like it there. There is everything, the prices are reasonable, the staff is excellent. There have never been any problems. This is only about department store employees, not private owners
What can I tell you about TSUM? Everything is as usual. 10-15% discount on Thursday . There is a regular customer card for families with many children. The Troika store is on the 1st floor.
The staff is polite, they will always tell you and help you choose. It's good that there are days for discounts. Lots of light, convenient location, variety of goods, this is one of the few shops I go to on a regular basis.
I decided with my girlfriend to take shelter there during the rain. There were a lot of people in the aisle and we couldn't get in there.
Cherpachek almost stole the gum from the store on the second floor, but we quickly noticed everything and did not let it happen.
Unfortunately, the elevator to the 4th floor does not go, but I would like to.
The toilet on the 3rd floor is too small, when there are a lot of people in the aisle, it is not possible to go to the sink.
There is no liquid corrector and normal black gel pens in the stationery store
The Store Is Good. I often use it myself.There are discounts for cardholders, as well as discounts for pensioners. It seems there are still discounts (Wednesday or Thursday) I don't remember exactly. + there is a Grocery Store on the ground floor (Troika- Sadko) one of the Cheapest.
There are also currency traders who have been standing since the 90s . NO ONE DRIVES THEM, THEY ARE NOT FINED. SO THEY PAY THE LOCAL (authorities or police)
I especially like the discount from the department store. Well, I try to go shopping on discount days.
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Николай
Level 2 Local Expert
January 23
It 's a terrible place , sellers , instead of serving customers , have light conversations about food prices . The head of security, Patarenko A., is a former police officer who is generally inadequate, avoid him, otherwise you will be beaten and robbed in his cubicle where there are no video cameras.
Tsum is an old-timer of stores. In the city center, convenient access, there is everything, practical certificates. You can easily find a gift for Every taste and pocket, a wide range of everything. From things and toys, to buttons, fabrics.
Sometimes what you need in small things can only be found in the Central Department Store. A wide range of products, pleasant prices, always discounts, sometimes even very decent, thanks to the marketing department and administration for creating a new, modern shopping facility
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Лилия Х.
Level 5 Local Expert
April 20
TSUM is located in the city center, looking at the building from the street, cluttered windows catch your eye. The women's range, for example, is either super expensive, or there are models that look like they've been around since the 2000s.