We didn't invest at all on time, we were supposed to deliver from 19:00 to 21:00, the courier arrived at 21:40. They were justified by traffic jams, although it took 4 minutes by car from the store to the house. There was no warning that there would be a delay. And what traffic jams at 21:00
There is no customer orientation, until he wrote, he was not warned about anything. The photo was also said by themselves that they would be thrown off when the bouquet was collected, in the end they did not throw it off until he wrote 30 minutes before the delivery deadline