If you want to spoil the holiday for yourself, I recommend this company to your friends and family. The order was made and paid 3 days before the scheduled date, and the time of delivery of flowers was agreed upon. Not only did the flowers arrive not at 10 a.m. as agreed, but at 7 p.m., so the flowers were not the same, they refused to take a picture of the bouquet before sending, it was impossible to get through, no one answered messages in Viber, the courier did not even apologize for the 9 hour delay. My nerves were frayed and my mood was killed. This company can rightfully engage in spoiling people's holidays. It's just a shock. It's a shame!
I categorically welcome everyone!
I had experience working with this floral point.
I wanted to make a good present to a very nice person, but unfortunately the gift did not last two days.
The communication took place via Instagram, I did not notice any interest from the florist, or to be more precise, I did not notice the banal identification of the need and clarification of who we are collecting the bouquet for.
I wanted a composition of peonies and peony-shaped roses and it seems like everything was discussed, I paid for it, but the final composition turned out to be ordinary bush roses.Okay, everyone is wrong, maybe they didn't catch up and didn't ask again, not deadly, but unpleasant... Look at the condition of the flowers after one night, just without comments.
I do not recommend cooperation, past reviews are an example of that. To throw stale flowers, to wrap them beautifully is now called "Floristry"
Upd:I re-ordered the flower arrangement in another place, brought a more interesting and fresh composition for the same budget👍🏻
The service is disgusting. When clarifying the order, they could not find it, after the delivery time expired, they called the store - they just got rude in response and said that they were not going to deliver the order, arguing that they had problems with the florist and delivery. The order was paid in advance two days before the day of delivery, no one called and warned that there were difficulties.
After today's conversation with Alexander, an employee of this company.
I want to write that everything is at a good level, a cultured person who knows his job, there would be more such employees in other companies.
A cultured, tactful young man!
The conflict situation was reduced to zero, where the person apologized, although to be honest, the courier was to blame for everything.
I want to thank you for the work of the flower point, I was your client and I will remain so.
Thank you very much to the team of this store!)
Disgusting! I will never order flowers here again and I do not advise others!
I ordered a bouquet for March 8 from 12.00 - 15.00 delivery. They were brought only at 22.00 hours, people had already gone to bed, they were not waiting anymore and did not want to receive,
but the courier insisted. During the evening, we called the specified numbers, the phone was unavailable at first, then the answering machine was constantly busy. Disgusting attitude! Ruined the whole surprise and celebration.
The bouquet was brought very sparsely, it seems from the remnants of flowers that could not be sold in a day. I ordered a mix of tulips, they brought monochrome ones. I am attaching a photo.
I will not forget such a setup on March 8.
People have been waiting and waiting for flowers ever since. But they are still not there. At first, they were fed with promises. Another hour, it will be delivered soon. And then they don't even pick up the phone.
Do not contact us here. never.
If you don't want the holiday to be ruined
A terrible point. The delivery was made from 18:00-19:00, delivered at 20:00, the phone was not picked up, SMS was not answered. The flowers were not brought fresh
Thank you for your responsiveness, efficiency and accuracy.. considering that the order was made from another city and late in the evening.. by morning, everyone was happy and satisfied..
I 've probably already written why .It was unpleasant for me, I was almost ashamed of the store and myself for the bouquet of blue flowers on 27.05 for my wife, I'm interested in writing to tell you