Tsvetok
18 reviews
August 8, 2024
Well hello) It's my turn to spoil your mood, just as you pretty much ruined the anniversary that we went to with your Bouquet in a box, which was not made by a competent florist, I'm not afraid to even say that a florist who makes a bouquet in a box does not know the elementary thing, a sponge should not come into contact with otherwise, I'll tell you a secret, the box will get wet, it will burst and the flowers can be carried simply in a floral sponge, and this, please note, is not free. With his illiterate work, your employee has ruined the complete impression of you. I don't know who I talked to on my Instagram profile, but there, after my claim and the question of how we will solve the issue, they first said that I was leaving flowers in the car, I was crossing the box, so the water poured out))I had nothing to do according to you, I was going to a holiday and held the box very carefully, then this nice man suggested that I come to them and they would change the box for me..that would be great, but...I was on my way to a holiday and was out of town...yes, of course, I realized you were not ready to accept your guilt, although I know how to satisfy the client's desire, it was fashionable to just smooth the situation, admit failure and make a discount, but you did nothing to settle the situation and continued to blame me for my own money spent. but I have all the evidence that if the work had been done correctly, then there would have been no questions for you. There was no cellophane between the floral sponge and the cardboard box!!! And if there were, then don't fuck with this box, it would be all right. Hello to an incompetent florist, let him go to milk cows on the farm, and not lay flowers. How they were laid out is a separate story...
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October 14, 2024
We had previously agreed on a box and flowers of the same color, and when I came to pick them up, I found a completely different box - instead of pink, green. No one informed me beforehand, did not warn me, if I had known this in advance, of course I would have refused, but they did not specifically inform me knowing that I would pick up the order at 8 a.m. and there would be no time to refuse.....Terrible precipitation, and it's on Mother's Day!!! I do not recommend it unequivocally, According to the law on consumer protection, they are obliged to report changes....
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December 9, 2024
Apparently the owner is not interested in making money. It's not the first time I've come across a tech break when you run in for flowers. But today I urgently needed 4 carnations, and so the mood is not to hell ... no phone numbers, not on the doors that are closed or those. break just the door is closed. There are two numbers on the site, one is unavailable and the other is NOT responding. Disgusting attitude!
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May 20, 2024
I went to buy flowers with a baby. Accidentally, the stroller touched a vase with flowers on the floor and broke the flower. I paid for the flower . There are no questions here. When the vase fell, water leaked out . And the florist girl gave me a rag and told me to clean up! This is a service! I refused to clean up and apologized. To which I received the answer "and who will clean it? Me?". The buyer must! Indeed! It's just a shock! I paid for the broken flower and gave 10 rubles for spilled water on the floor! I've never felt so disgusting before. Treat your customers with respect and maybe they will come to you again! So I'm writing a review and I'm thinking of coming to write a complaint , but when I remember my condition while in your store, I already shudder .
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2
1
November 6, 2024
The bouquet is disgusting. The florist did not even try to make it beautiful and high-quality. The flowers are clearly not the first freshness.
Please don't go in there.
See original · Русский
March 7, 2023
Horror and DECEPTION. Photos of flowers are sent to Yandex.direct one, but in fact flowers are of a different size and color. The bouquet is not sent for approval before being sent. Obviously why, because no one will take away such a bouquet! When did you write to find out what it is in general? We were told that they did not have flowers like they sent, these were approximate photos, BUT NO ONE IMMEDIATELY CLARIFIED THIS. 1-2 photos of the bouquet in fact, which was brought. And the rest of the photos are what was sent to Yandex.Direct. For white 4 rubles, for white roses.3.5. If you want to rub your nerves and spoil your mood, order in this store.
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3
April 6, 2024
The staff is not very polite, the flowers are bad,not suitable for sale
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July 25, 2023
Great store, fresh flowers, I liked everything
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2
October 14, 2024
A terrible store that constantly sells bad flowers
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March 27, 2020
The choice of flowers is small, there are questions about freshness, I sent the child to buy a rose for my mother, so she did not live until the evening, after that I wanted to buy a bouquet myself, but I have more experience in checking roses for freshness than a 5-year-old boy - I went to another store. I do not remember the prices, it is not a determining factor for me when choosing colors.
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1
September 2, 2023
The petals of the flowers are torn off and sold under the guise of fresh ones
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April 14, 2019
an excellent selection of always fresh flowers. excellent roses. very friendly sales girls
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5
2
August 1, 2019
If you need flowers, feel free to come in.Prices are average in the city
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5
1
July 5, 2019
The flowers are usually fresh. Nice sellers.
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5
1
April 29, 2020
Not a bad shop
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1
December 19, 2016
a good flower shop. There is always a choice
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4
1
October 22, 2018
They close too early
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3
3
April 6, 2018
not always fresh flowers
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4
5