We bought a bouquet of flowers yesterday, the price is adequate. But the service is at level 0 - we asked for the advice of a florist, to which she replied, "do I know what you need?" a very professional approach! You are not a pleasant girl! If you don't like your place of work, change it!
Service and customer orientation are not even 0, but closer to negative. Prices, today, March 7th, your competitors. They took it for 400 rubles.+ they didn't even make a discount. I DON'T recommend it.