They sell flowers, but the order system is very strange.
There are positions on the site that have the status "on order". The prices are very pleasant. When choosing this position, the operator informed that delivery is expected and the order can be discussed after the flowers arrive. Of course, no one contacted me and I wrote about our preliminary agreement myself.
As a result, the prices are different and the flowers are too. They also reproached me for making the wrong choice.
I consider it unacceptable to approach the buyer from the position of "the fool himself".
He wished to deceive customers less.
And all customers should be more attentive and less trusting when visiting this site.
A terrible attitude towards the buyer, it is called just to get involved. I called beforehand and clarified the availability and freshness of certain flowers, and asked again upon arrival. The answer was obviously "fresh." I am not a florist, I do not understand the timing of freshness, that's why I came to a specialist for advice and help in choosing flowers. They looked normal. Bottom line: less than a day later, they began to rot and turned black. I contacted the store with this question, to which they replied that I do not know how to take care of them (I repeat, less than a day has passed).
Everything is on top
Manager (name, Victoria) well, there are just no words (incomparable)promptly, with a smile on her face, she helped to place an order.
Thank you very much, Victoria
, the handsome courier, it's just like at the pharmacy
You won't regret contacting us
The quality is excellent
The bouquet is cool
The company has a very pleasant customer orientation! I did not arrange standard flower delivery, the staff agreed to help with pleasure, although many companies had previously refused the order. We helped with the selection of the bouquet, and did everything in the best possible way! I advise you!!!!! Thank you very much!
I really like the way a girl with black hair works, unfortunately, I don't know the name. He will always give a lot of advice on the care and resuscitation of flowers, tell you when and what will arrive, answer all questions and offer a large number of options for any "wishlist". What can't I say about a girl with a square :(Rude, "dry" answers, unpleasant…
Three orders, and all three are on the level) which speaks to professionalism . The flowers are fresh and always last a long time. The price is quality ,consistent. Individual approach. Girls, you are the best. And I have something to compare it with.
Excellent service.
Anastasia, the manager, conducted a professional consultation and conducted the sale. I really liked everything. Smart guys! Thank you for your service!
I ordered flowers through the website on February 14th. The delivery was supposed to be before 22:00, but the flowers were sent by courier after 22:00, and then only after repeated calls. It's terrible, I won't order any more, and I don't advise anyone, especially on holidays. Orders and payments are taken immediately, but they cannot fulfill the volume. I didn't see the bouquet I expected to see, but there is something similar.
I would like to express my DEEP gratitude to the staff of Tsvetyminsk.Bel! I have never seen such an attitude, such an approach to my customers and such efficiency! A very nice and polite girl listened attentively and treated the wishes with understanding. Flowers are above all praise! The bouquet turned out to be amazing! It was delivered exactly at the specified time. I strongly advise you to contact Tsvetyminsk.Bel! You will be very satisfied and grateful to the staff! Thank you for your work and for bringing joy to people!
This is terrible!!! I ordered a bouquet of 15 Limonella coral roses for the girl, paid for everything, and brought a broom of ordinary white, peeled roses. I decided to ask why, but they didn't even answer me and put me on the blacklist. Disrespect is also a huge disadvantage for this store.
I want to thank this flower shop very much! On September 2, I ran around half the city and there were no fresh roses anywhere, but here I found everything. Red roses are beautiful and very fresh, they smell and shine so much, they look very expensive! And I want to thank the consultant, who reacted very quickly to my order.🥹😘😘😘
I ordered delivery to the address of 41 roses. Insanely satisfied. The flowers are very fresh and smell very strong. All are beautiful and neat, all are smooth, cut like a ruler. The quality is above all praise.
Packed in beautiful paper. On Instagram, the girl answered all the questions within 7 minutes. The bouquet was assembled and delivered on the same day and it took less than 2 hours. Perfect.
The courier is smart, found a complicated address and brought the flowers directly to the right office. Very friendly and presentable!
You can pay on the site with different cards:)
I dropped in (on the 25th) at the store on Derzhinsky. I was satisfied. There are many different colors. The girl ogonek, kind, served considering my wishes. She dictated everything that should be done with flowers and gave a memo, which I was pleasantly surprised by. She made me a cool bouquet, no, it was a MASTERPIECE! The girl is an expert in her field. It's big and bright, just like I wanted it to be. They also took pictures of me, so I hope I will shine on your pages. Respect to the florist, this is now my favorite store.
I took alstroemeria. It was the best choice. The bouquet stood for 29 days. I think this is a record for the breeding season. It is difficult to get a current term in the summer.
I would like to express my gratitude to the store staff. The staff is very polite.
I ordered the bouquet with delivery, it fully corresponded to the photo.
Special thanks to the courier for the personal approach.
I will recommend this store to all my friends.
Thank you very much.
I ordered 4 bouquets of tulips for March 8th.
Among the advantages - fresh flowers, fast delivery, very friendly staff who helped with the selection and selection of bouquets.
I did not find any disadvantages in the work of the guys.
Thank you so much for your help in organizing a holiday for women!
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Level 3 Local Expert
February 25
My husband ordered flowers on February 14 and specified the delivery time from 18:00 to 22:00. For several reasons, I was in a bad mood that day, so my only hope was for delivery - still, I was expecting a bouquet of flowers that was supposed to cheer me up. As a result, after waiting until 10 p.m., tired and upset, I went to get ready for bed. An hour later, the courier still brings the unfortunate bouquet and asks me to go downstairs, although the delivery is indicated at the door. I had to go downstairs in my pajamas (in shorts) after a shower and open the doors (it's about -10 outside). When asked why they didn't go up to the floor, he was rude and left. At home while unpacking the bouquet (it was in the shipping paper) It turns out that the wrong flowers were delivered. It would be nice if they were just a different color - they were very small, they didn't look good in the bouquet, and the bouquet didn't pull for their money. I often take my friends and teachers on the same budget and I know how a bouquet can look for that money. But I was very disappointed here.
In the morning, they called from the flower shop to ask if they liked everything, they replied to my complaint that they were only ready to replace the bouquet with another one, and take the unsuccessful one. But what's the point of this substitution? Do they think that I will put new flowers in a vase, look at them and be happy? The mood was already bad, and the bouquet, which arrived late and turned out to be disgusting, finally finished me off. Instead of saying thank you and enjoying the holiday, I cried all evening - and the bouquet was the last straw. By the way, the replacement turned out to be just as bad - the same small flowers that did not look good in the bouquet, but in a different color and already in paper. In general, I am attaching a waiting photo, what was brought (white) and what was replaced (in paper). We don't order here anymore, although we offered a HUGE discount (according to the staff) of 15%, instead of 10%, which is "for everyone"
I want to express my gratitude for the gorgeous bouquet!!!! I ordered the delivery of a bouquet by a certain time, for a long time I could not find an online store where delivery is carried out in the morning. I contacted the operator by phone and expressed my wishes. I paid and the next day a gorgeous bouquet at an affordable price was delivered on time. The daughter is happy, the bouquet is beautiful, the flowers are fresh, I recommend it 100%. Polite and helpful staff, fresh flowers, timely delivery and lots of positivity!!!!
Good location, flowers of good quality, I really liked the non-standard solution of two floors. I was very pleased with the presence of indoor plants. Thank you for the order that was made quickly and beautifully)
I strongly advise against ordering flowers. I ordered on the website myself, so I'm only talking about online ordering, I can't judge what happens in the store. On February 14, I ordered flowers for the girl on this resource with delivery from 18 to 21 pm. The order was accepted and promised that it would be delivered on time. But at 20:50 I had to call myself because they didn't even bother to inform me about the delay. They asked me to get into their position, because they have a lot of orders. After I asked if this was considered the norm for this store, the girl from the call center said that right now she would ask me to start collecting my order. It's 22:15, I'm writing this review, which I usually don't do, but there are still no flowers. My girlfriend went to bed. The holiday is ruined(
In general, I do not recommend this site and this store, especially for prepayment. If you order, prepare to be left without a festive mood. And flowers.
Well, I will not add photos, because there is nothing to photograph.
I ordered two bouquets of flowers, it was necessary to solve everything remotely, one bouquet has already been delivered, everything turned out great, they were in touch with me all this time and took into account all my wishes.
The second bouquet is the next day, I'm sure everything will go well. The events are very important to me, which is why I want everything to be perfect. Thank you very much for your help, for the decoration of flowers, dear employees of Tsvetyminsk.bel!
I would like to thank the florist Victoria for the high quality and professionalism with which she completed the order.
The bouquet turned out to be extremely delicate and beautiful, as it should be on the occasion of a wedding anniversary.
The courier delivered the order promptly.
The surprise was a success! I'm glad!
Success and prosperity to you!💖
A great store with great florists! An urgent delivery was needed , after 15 minutes the flowers were at the recipient ! Fresh and beautiful flowers , good price , but the main thing is customer orientation ! Thank you so much for such a store❤
Many thanks to your company for the prompt delivery and excellent attitude to the customer. I take into account that I am in another republic, so you were able to resolve the issue of paying for the order. The delivery is prompt. The bouquet is beautiful. Thanks!!
It was necessary to buy a bouquet of French roses. I called the shops yesterday. The reason why I ordered a bouquet in Tsvetyminsk: Victoria answered my call, her voice, explanation, suggestion, communication and....did not call anywhere else. I arrived today, they were waiting for me, Victoria organized a beautiful bouquet in a couple of minutes and now I know almost everything about roses. The store is great! And Victoria is SUPER!!!
Many thanks to the girls for the prompt delivery to Uruchye, and I also want to express my admiration for the design of bouquets. The flowers are awesome and fresh
I took flowers here a couple of times, but the last visit discouraged any desire to buy in this store. The flowers are not bad, the assortment is not bad, but there is a complete feeling that you are very disturbing the saleswoman with your arrival. It goes down after about 5 minutes, while the bottom is dirty and untidy. Flowers cannot be viewed and selected, "look through the window." As if you're not going to buy a bouquet, but are going to steal it!
I will take 19 roses somewhere else, where the seller does not give a damn about the buyers.
A wonderful store. Quick assembly of the bouquet. Fast delivery. It's not the first time I've applied and I'm always happy. Thank you so much for your work and for the high-quality bouquets
A good store, a good selection of flowers and potted plants, it is convenient to get there because it is near the metro) pleasant workers, friendly, which is very important, will always tell you about the freshness of flowers and how to care for them👌
Very pleasant environment.quite a good choice of flowers, florists listened carefully and helped to collect a bouquet as I wanted, thank them very much) I recommend this store)
A good shop with professionals, the florist collected a beautiful bouquet, although I do not know all the flowers, but at the stage of the conversation it felt like everything would be OK)))
We ordered a bouquet of peony-shaped roses, the price is not small (beautiful large buds in the photo) in fact, small buds are not worth your money. Very upset !!!
I ordered delivery from another city to a friend in Minsk for others. Before sending the bouquet for approval, they did not throw it off, as agreed, the color and the box were not agreed upon! They didn't write the postcard, or as they said, the courier dropped it. Terrible aftertaste! I will never turn again!
5 stars! Just for being attentive to customers, professionalism! In 20 minutes, they collected a bouquet and immediately took it away! Thanks! From now on, I will only address them!
I recommend the management to buy diaries for the staff, write down there when and whom the money was taken, and by what time to fulfill the order. In general, I do not recommend it