5 points for the hospitality, responsiveness and excellent breakfasts. Location - 3 minutes and you are on the beach, which is not very clean, you need to stomp behind the Lotus Tower, the sand is cleaner there.
The hotel is a little tired. We had the most budget room, on the 7th floor, a great bed, pillows, cleaning was done every other time. Sometimes they don't clean up, then you have to ask to be cleaned up. The linen was not changed during the week of stay. Dirty windows in the room. In January, there was no sun in the afternoon and it was really cold. The water pressure is weak, the water is slightly warm, but this story is for all hotels, I guess.
Excellent Wi-Fi, I worked quietly remotely, there were no problems.
At the hotel, you can rent a bike through an intermediary - 150k dong per day, refuel at your own expense, your passport is taken as a deposit until you return the bike (you can rent 130k + passport photos from locals, but all the bikes are padded, ours was nothing yet, a frisky Honda, about 150 cubic meters of engine).
A lot of Chinese, very noisy.
The hotel has a swimming pool, clean, chlorinated, fenced off for children, about 1m deep, and deeper, 1.65m maximum depth.
There is a gym, a small room with equipment.
In general, the staff was very hospitable, the room, with its disadvantages and for its own money, was adequate, there was a market nearby where we changed dollars, it was more profitable than in the center, in jewelry stores (the difference reached 50k dong to 100 $).
Unfortunately, we still live in this hotel. Today is May 17th, 2024. We rented the most expensive room in the TTS - a suite with a semicircular panoramic window, a bathroom and two bathrooms.
The hotel is very old. Terrible carpet!!! in the corridors and in the rooms. The rooms are tired, something is definitely not working, broken, torn off. First, we moved into the 10th floor. A few days later I had to move because the renovation started on the floor above!! Just above us. Since seven in the morning. Who settles people during the renovation - the answer is obvious: the administration of our beautiful hotel. They apologized to us at the reception and offered to move to the 8th floor. Instead of the beach, we started packing. On the 8th floor, several light bulbs did not work, it is clear that no one has lived in the room for a long time, very old air conditioning control systems, nothing is visible on the displays. They settled us in. Of course, no one helped to move. But further-more. The renovation started again above us, that is, it turns out, on the ninth floor already, and again from seven in the morning! I called the reception and it turned out that they are very sorry, but they have repair of engineering networks)))
we paid a very decent amount by Vietnamese standards, 22 million dong, and for this we have to endure repairs, an absolutely tasteless monotonous kitchen, there is nothing for a European except fried eggs and toast with melted cheese and tomatoes. And of course the beach. This is not a picture of gorgeous sunbeds. They are a hundred years old at lunch, dirty blue and white mattresses are thrown on top. On the second day, we did not find any sun beds at all, because the Vietnamese decided to start working almost at 11 a.m. After the complaint, the sunbeds appeared.
We are having a good vacation, because we did not dwell on it all, there is something to see in the country, where to go. But fuck it, he needs such a service for your money! There are much more decent hotels in Nha Trang.
Well, about cleaning. We just made the bed (they didn't change it every day, despite the fact that you). Garbage was not cleaned in all buckets. The floors were not washed every day, the stains and hair were in their places.
And most importantly, the staff will smile at you, pretend that they are helping you, but in fact they will not do anything for you, dear guests