I rarely write reviews, but I would like to leave them for such an attentive attitude. We booked a tour to Thailand from Moscow, our flight was rescheduled, as a result of which the transfer was disrupted. The girls from Novatur quickly helped us find a new one, as a result, we got there well and caught the flight. We had a great rest, on the recommendation of the managers we chose Pattaya Park, we did not regret a bit, a very cool hotel, clean, nearby attractions. They also explained to us in advance all the visa rules, as well as what can and cannot be taken. Many thanks to you, throughout the trip you were there and told us where to contact. This is the best travel agency that I have contacted, you know how to put everything on the shelves. Thank you again, good luck in your work and more adequate customers!
I want to thank the managers of NOVATUR, who have just returned from wonderful Cuba. I would like to note that the hotel was chosen really the best for our budget. There were no complaints. Everyone told us what to expect from the country and we were already ready — this is professionalism. Thank you again.
I flew with my family to Turkey to rest. Very nice people, calmly and understandingly helped us with transport, hotel and other small things. Thank you for a wonderful stay!
We booked a bus tour to Georgia, we liked everything. They took us to Orsha, the bus is comfortable. The hotel, the food are all as in the photo. We went on an excursion to Batumi. Everyone is happy with the rest, thank you
We used the agency's services last month, flew to Egypt, liked the Montazah hotel very much, it was selected taking into account our needs. The managers were interested in us throughout the trip, it was very pleasant. I am glad to cooperate!
The three of us had a rest at DANA BEACH RESORT in Hurghada, we liked everything! We were in Egypt for the second time, bought in Novatur, where we were advised this wonderful hotel. We were very satisfied. I liked the attentive and caring attitude, and they also gave us a good discount. Thanks!
We booked a tour to Dubai before the war. It started and all flights were canceled. There can be no claims against the travel agency, this is understandable. But it was amazing how they worried with us, did everything to find out how to transfer us to another plane. In the end, we still flew away. Others could have done nothing and scored.... in general, thank you! My friend and I are glad that we found you. By the way, the Novotel in Dubai is beautiful 😉
I would like to express my gratitude for the excellent service, professional work and excellent attitude towards customers. The work is organized at the highest level. I will be happy to contact you again. I will definitely advise all my friends and acquaintances.Good luck!!!
I am very satisfied with the service. Excellent specialists 👍🏻 Thanks NOVATUR!! I will recommend you to everyone!
See original
4
Show business's response
Э
Эля Б.
Level 3 Local Expert
July 9, 2021
I thank your manager for his help with choosing a tour, my husband and I really enjoyed our vacation in Turkey. We had a rest from June 25 to July 3. The impressions are great! And the money was not expensive at all.